© 2010 Alcatel-Lucent
If the
authenticate
command fails, use the
config
and
show
commands to check if there was a mistake in data
entry in Steps 7 and 8, especially the system key. If there was an error, go to Step 8 and repeat the
config
process.
If
authenticate
fails again, reboot the appliance and go back to Step 9. If authentication fails once again, ask the
AMS administrator to resend the “system key”. Go back to Step 8 and enter the updated system key. If there is still
an issue, call Alcatel-Lucent support.
15. If authentication is successful, , enter
disable
to exit privileged mode. The appliance is ready for AMS operations.
Provide the AMS administrator with the status of the appliance.
16. At this point, the monitor and keyboard can be removed from the system. The appliance is ready for package
deployment and monitoring from AMS.
Contacting technical support
If you need assistance with the VitalQIP
AMM
500
, contact technical support via phone or web.
Region
Address
Contact information
North America
Alcatel-Lucent
400 Lapp Road, Suite 101
East Whiteland, PA 19355
USA
Phone: 1-866-LUCENT8 (582-3688) Option 1, Option 2
Web:
www.alcatel-lucent.com/support
Europe, Middle East,
and Africa
Alcatel-Lucent
Voyager Place
Shoppenhangers Road
Maidenhead
Berkshire SL6 2PJ
UK
Phone: 00 800 00 LUCENT or +353 1 692 4579
E-mail:
Web:
www.alcatel-lucent.com/support
Central and South
America
Alcatel-Lucent Brasil S/A
Avenida Marginal Direita Anchieta, 400 -
Km 11,5
CEP: 04182-901 - Jardim Santa Cruz -
Sao Paulo - SP
Brazil
Phone: 0800 89 19325 or +55 11 3205 7626
For other local CALA numbers, consult the web site
or contact your local sales representative.
Asia Pacific
Alcatel-Lucent Australia
280 Botany Road
Alexandria NSW 2015
Australia
Phone: 1800-458-236 (toll free from within Australia)
(IDD) 800-5823-6888 (toll free from Asia Pacific - China, Hong Kong,
Indonesia, South Korea, Malaysia, New Zealand, Philippines, Singapore,
Taiwan, and Thailand)
(613) 9614-8530 (toll call from any country)
E-mail: