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6. Migration Guidelines 

 

Procedures for migrating to Genesys 8.1.0 T-Servers can be found in the T-Server Migration 
chapter of the Genesys Migration Guide 

http://genotype.genesyslab.com/library/retrieve/default.asp?item=AFD71A7A5A3A9AF
ADABA1A638CF1F803&view=item

  

 

7. Internationalization & Localization 

 

There are no requirements for internationalization. 
 

 

8. Pricing 

 

For Genesys T-Servers the sellable Item is: 
 

 

Genesys Inbound Voice (

CIM Platform SS or CIM Platform MS are a pre-requisite

When Sellable Item Genesys Inbound Voice is ordered, the following CDs are shipped:  

 

Stream Manager CD 

 

Media DVD  

 

IP Media Enterprise Edition CD 

 

Media DVD is also shipped as part of Genesys Framework Standalone and Genesys 
Network Voice.  
 
Use version 8 technical licenses.

 

 

For HA Proxies the sellable item is: 
 

 

HA 

– Voice (

HA CIM Platform (including LDS and configuration utilities) is a pre 

requisite

When Sellable Item HA 

– Voice is ordered, the following CDs are shipped:  

 

HA Proxy CD 

 

Please refer to Xchange for the published price-list. 
 

 

9. Order 
 

Contact Order management to order sellable Item. Use version 8 technical licenses. 

 
 

10. Documentation  

 

Documentation will be delivered as part of the product and is available on the Genesys 
Technical Support website: 

http://genotype.genesyslab.com/support/home/index/

 

 
 

 

11. Sales Tools 

Summary of Contents for Genesys 8.1.0

Page 1: ... T Server for Alcatel A4400 OXE T Server for Aspect ACD T Server for Avaya Communication Manager T Server for Avaya TSAPI T Server for EADS Intecom M6880 T Server for NEC NEAX APEX T Server for Nortel Communication Server 1000 with SCCS MLS T Server for Nortel Communication Server 2000 2100 T Server for Siemens HiPath 4000 CSTA III T Server for Spectrum This DVD contains the following 8 0 1 T Serv...

Page 2: ... 64 bit Support for HP UX Itanium version 11i v3 Support for AIX 7 1 Support for vSphere 4 Hypervisor Support for TCP IP v6 Support for Unresponsive Process Detection T Server no longer connects to applications disabled in the configuration environment The default value of the background processing configuration option has been changed to true 8 1 0 Alcatel A4400 OXE There are no additional new fe...

Page 3: ...lements for calls re queued after unsuccessful distribution Support for an optional use of configurable default reason codes for EventAgentNotReady with WalkAway work mode 8 1 0 T Server for Spectrum Support for client controlled routing from Trunk Groups Support for optional generation of EventAgentNotReady with ACW work mode before EventReleased 8 1 0 T Server for Siemens HiPath 4000 CSTA III Th...

Page 4: ...ing CDs are shipped Stream Manager CD Media DVD IP Media Enterprise Edition CD Media DVD is also shipped as part of Genesys Framework Standalone and Genesys Network Voice Use version 8 technical licenses For HA Proxies the sellable item is HA Voice HA CIM Platform including LDS and configuration utilities is a pre requisite When Sellable Item HA Voice is ordered the following CDs are shipped HA Pr...

Page 5: ...cal questions should be addressed to Genesys Technical support 13 Acknowledgements Warm thanks to the engineering tech pub production project management product management and marketing teams and all those involved in making this product release a success ...

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