During a call
10
2
2.4
Switching between calls (Broker call)
During a call, a second call is put on hold.
To alternate between calls:
2.5
Transferring a call
•
To transfer your call to another number:
•
If the number receiving the transfer answers:
2.6
Three-way conference with internal and/or external parties
(conference)
During a call, a second call is on hold.
Place your first party on hold
Light flashes
The first call is placed on hold
You are on a call
with the
destination number
No. of the 2nd
terminal
Transfer between two outside calls may not be possible, depending on system
configuration.
2
6
5
3
ab
c
def
jkl
mn
o
Transfer
OK
You are on a call
with the
destination number
Conference
OK
Cancel conference and return to first correspondant
After the conference, to leave your two parties talking together:
2.7
Casual conference
During a 3-way conference, you can add up to three additional participants.
2.8
Placing a call on hold (HOLD)
•
Private hold:
During a call, you may place the call on hold and recover it later, on the same telephone
•
Press 'Hold' to recover the call on hold
Hang up
End conference
OK
end
You are in a 3-way
conference
your party answers
Number
required
Display the number of
participants in the
conference
Add
OK
2
6
5
3
ab
c
def
jkl
mn
o
Insert
OK
your call is placed on hold
You are on a call
with the
destination number
Press the key for
the line that is lit up
(Call in progress)
Key for the line
whose light is
flashing
You are on a call
with the
destination number
OR
Reply
OK
Summary of Contents for ENTERPRISE 4018
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