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MANAGE SYSTEM

3810380843

Manage System

Camera Audio Setup

Factory Reset

Change Security Code

Monitor FW Upgrade

System Info

1/2

M

Monitor FW Upgrade

3810380843

3810380843

Manage System

Cloud ID

Device Model

Cloud ID

Network State

S/W Version

Build Time

T8204-3W

3810380843

ONLINE

3. 1. 8. 3. 19M

2021-10-30  11:01:20

More Parameter

3810380843

Manage System

Keep camera and network configuration

Reset everything

Simple Reset

Reset ALL

3810380843

Manage System

Auto Login

Old Security Code

New Security Code

Confirm Security Code

Clear All

NOTE: Security code for OBSERVER HD+ App must be

changed to the same one if you change one here!

Change Security Code

3

3810380843

System Info: 

Tap to show information 

about the camera, including camera 
version, network state, and cloud ID.

QR Code: 

This QR Code is the same as 

the QR Code on the back of the monitor.  It 
is the Monitor Cloud ID.

More Parameter: 

This information is the 

individual camera ID and Software version 
as well as relative signal strength.

RESET: 

There are two types of reset  

to restore settings.

• Simple Reset: 

Restores factory settings 

EXCEPT for your camera and network 
configurations and Security Code.

• 

Reset ALL:

 Reset all settings including 

camera and network settings.

Change Security Code: 

For your privacy 

and security, change the default password 
to your own unique password. Keep a copy 
of it somewhere away from the monitor 
where you keep personal passwords.

• Clear All: 

Tap to clear ALL DATA from 

this screen

• 

Change Security Code:

 Tap to initiate a 

security code change

IMPORTANT! 

 

Security code for  

OBSERVER HD+ App must be changed to the 
same Security Code entered on the monitor.

This section allows you to view System info as well as Reset, change PW, and update Firmware 
on both Monitor and Cameras.

Monitor System Information Screens

Summary of Contents for Observer HD+ AWS4388

Page 1: ...Please read these instructions completely before operating this product USER GUIDE Model AWS4388 Model AWS4388 ...

Page 2: ...ions You are cautioned that any change or modifications to the equipment not expressly approved by the party responsible for compliance could void your authority to operate such equipment DISPOSAL If the camera system no longer functions or can no longer be repaired it must be disposed of according to the valid statutory regulations Disposal of spent batteries accumulators You are required by law ...

Page 3: ... Damage caused to the camera or receiver by incorrect voltage or wiring is not covered by the warranty Cutting any cable will void the warranty FRIENDLY REMINDER The state of Observer HD Monitor is capable of deliver high quality video to your smart mobile device s which would require higher Internet bandwidth Due to your local Internet environment condition your mobile device s may display black ...

Page 4: ...l Set Up 6 CAMERA MOUNTING 7 CAMERA MOTION DETECTION 8 CAMERA PAIRING 9 MONITOR 10 Monitor Live View Screen Controls 10 Monitor Main Menu 11 Monitor System Setup 12 Monitor Wireless Setup 13 Camera Audio Customization 14 Recording Set up 15 On screen Video Playback 16 Motion Alert Set up 17 Motion Area Masking 18 Privacy Zone Masking 19 Monitor System Information Screens 20 Monitor Firmware Upgrad...

Page 5: ... Access 22 App LIVE VIEW Instruction 23 NEED A HEADER FOR THIS PAGE 24 General Settings 25 Firmware Update 26 Time Settings 27 Individual Camera Settings 28 Camera Privacy Zone Settings 29 MOBILE MONITOR 2 WAY AUDIO 30 TROUBLE SHOOTING 31 PRODUCT SPECIFICATIONS 32 WARRANTY 33 34 ...

Page 6: ...c outlets for cameras 2 4GHz Wi Fi network network name and password Quick Start Guide Recording Indicator Power Indicator Monitor Microphone Monitor Touch Screen Power Button Antenna Jack USB Jack Monitor Stand Power Reset Button SD Card Slot Power Jack Ethernet Port Network Jack SD Card Slot TIP insert SD Card into slot with gold bars on top of the straight edge not curved edge TIP Press and hol...

Page 7: ...nto an electrical outlet For OPTIONAL ETHERNET CONNECTION Connect the network cable from the rear of the unit to your router Screw the Antenna clockwise into rear side of the monitor where indicated Rotate and pull out the stand To prepare for Recording insert a MicroSD card into the MicroSD card slot on side of the monitor Most MicroSD card brands are supported up to 128GB Standard Wireless Inter...

Page 8: ...p NEXT to continue to the next screen Select your preferred LANGUAGE Select your TIME ZONE Sync Time default should remain selected Choose your time zone and select it Select your Wi Fi network Enter the PASSWORD for your Wi Fi network NEXT PAGE NEXT PAGE Hotspot List Wi Fi Password Done Done ii iii iv i Search Mute Home Playback ii iii iv i MONITOR SETUP Initial Setup Press and hold to Power On o...

Page 9: ...tension cord from the camera Screw the antennas clockwise into the back of each camera and put into the upright position Secure the camera to a stable surface ceiling or wall using the screws included See screw hole template provided Adjust camera in an upright position relative to your viewing environment Screw the antenna to the camera Locate a suitable location to mount the camera Secure the ca...

Page 10: ...caused by hot or cold wind fans air conditioners etc SIDE VIEW TOP VIEW Detection Area 90 Avoid installing in a location which requires the wireless signal to pass through cement concrete and metal structures This will reduce the transmission range Once you position your camera to its desired location camera must still be within Wi Fi range of the monitor Optimized motion detection range is 6 18 f...

Page 11: ... Add X X X X Pair New Camera E Mute Home Search Playback B D 3810380843 3810380843 3 Video Playback System Setup Recording Setup Camera Info Motion Alerts Manage System Main Menu C F When pairing add on cameras plug camera into power outlet close to the monitor before installing to your desired location Tap the Monitor touchscreen and select the HOME icon to get to the Main Menu Select the CAMERA ...

Page 12: ...ion triggered indication Recording Video recording indication Wi Fi signal Wi Fi status indication Speaker Click to adjust the volume Home Go back to main menu Zoom Magnifies on screen image Playback Enter the Event list Microphone Long press to talk Screen Controls MONITOR LIVE VIEW ...

Page 13: ...tem including date setup language display and power saving RECORDING Setup This function allows you setup recording schedule Select one or all cameras then setup the time section and recording type CAMERA Info This section allows you to add the camera if you have purchased addition cameras or change original camera channel MOTION Alerts This section allows you to setup the motion area for each cam...

Page 14: ...UP Select LANGUAGE Choose from Menu Tap BACK button twice to return to the Main Menu Select TIME SETUP From SYSTEM SETUP enable Sync Time with Internet Factory Default Tap TIME ZONE to select a different time zone than Sync with Internet Disregard Manual Set Up NETWORK Mode AUTO Mode is the defalut which allows wireless and wired connections automatically WIRED Mode for Monitor direct connection t...

Page 15: ... Tap Wi Fi Setup to enable discoverability Tap Available Wi Fi Networks Select your personal Wi Fi network Enter your Wi Fi PASSWORD using the keyboard toggle upper and lower case using caps for the password in use for your Internet and connection to your wireless devices Tap CONNECT to complete the System Setup Wireless icon will appear when successfully connected C C Wireless Setup NOTE The Wi F...

Page 16: ...ter 1 minute Screen OFF after 5 minute Screen ALWAYS ON 38103808 1 2 n Screen OFF after 5 min Screen OFF after 5 min Camera Audio Individually enable disable the speaker audio output on each camera Select each camera individually to enable audio Customize for audio only where you need it Monitor Volume Select Volume level from 0 1 2 3 for Monitor audio Screensaver Settings ON ALWAYS Screen OFF aft...

Page 17: ...eekday Click into choose the specific date you want to record in this schedule Time Click into choose the specific time you want to record in this schedule Overwrite This function will overwrite the oldest files when the memory card is full Turning on this function will enable the system to start overwriting the old files when the capacity of memory card is not enough This ensures the most up to d...

Page 18: ...k Enable Disable to lock the toolbar Zoom Zoom in out the video Trash Delete video USB Backup Export files from monitor microSD card to USB thumbdrive or USB portable hard drive Date Month Selection video is sorted by date and month Time Selection video is sorted by specific time Date Month Selection Time Selection Screen Controls ...

Page 19: ...otion detection is triggered on a camera the monitor will go to full screen mode for that camera E mail Follow the Setup Wizard to set up the e mail push notification Software Motion Enable Disable motion detection in this camera The PIR Motion sensor is active all of the time The Software Motion Detection Sensitivity can be adjusted below APP Notification Enable Disable push notification in the O...

Page 20: ...ode in the whole day Full Color Mode The video is colorful mode in the night time Smart Mode IR cut is auto switch mode based on light changing FIT ALL Click to select full screen to be detected CLEAR ALL Click to delete all detection area and then you can reselect the area you want to be detected RETURN Click to go back to Camera Motion Area Masking This section allows you to tap the screen and s...

Page 21: ...o Designated Privacy Zones Select individual areas to block from camera view Blocked Areas Resulting video with areas masked are NOT shown in video playback FIT ALL Click to select full screen to be detected CLEAR ALL Click to delete all detection area and then you can reselect the area you want to be detected RETURN Click to go back to Camera Privacy Zone ...

Page 22: ...e is the same as the QR Code on the back of the monitor It is the Monitor Cloud ID More Parameter This information is the individual camera ID and Software version as well as relative signal strength RESET There are two types of reset to restore settings Simple Reset Restores factory settings EXCEPT for your camera and network configurations and Security Code Reset ALL Reset all settings including...

Page 23: ...anage System Start Firmware Upgrades Local Upgrade If required a data file will be provided to perform a local upgrade Instructions will be provided at that time Online Upgrade If new Firmware is available it will be indicated here Camera Firmware Upgrade If notified of a firmware update for your camera tap Camera Upgrade A firmware file and instructions will be provided at that time MARK what is ...

Page 24: ...nect the system to the Internet through Wi Fi or Ethernet System Name Choose and enter any name you want To obtain System ID tap the QR code symbol on the App to then scan the QR code label located on the back side of the Monitor to sync to your system The System ID will appear once it has synced tap CONFIRM when complete Allow app to verify the code IMPORTANT This may take more than one try If Sy...

Page 25: ...idual camera go to the Settings menu in the App or on the Observer HD monitor Create and input a NEW PASSWORD New Security Code to replace the system default password for your security and privacy Select a password you will remember or write it down and store in a safe place away from your system For PLAYBACK of recorded EVENTS select the Red Line from the timeline in the middle of two yellow arro...

Page 26: ...Mute or unmute the live audio RECORD Allows recording of a short video clip The video is automatically saved to your device Real Time Return to the Live View page Playback Channel Allows you to select a different camera s recording selection Calender Date Allows zooming in and out for timeline Timeline Selection Allows you to select the Red Line from the timeline in the middle of two yellow arrows...

Page 27: ...olume Under General Settings adjust the volume for playback on the Monitor Device Storage Verifies the Micro SD card is installed and checks storage availability Can also reformat SD card CAUTION do not select FORMAT as it may inadvertently erase any recorded content General Settings ...

Page 28: ... would choose channels 1 6 or 11 It is recommended to choose a channel that is different than your Wi Fi router broadcasts on Firmware When a Firmware Update is indicated tap it and confirm UPDATE FIRMWARE When complete it will indicate UPDATED MARK Reboot the Monitor remotely as needed Why would this come up General Settings continued ...

Page 29: ...onitor Select your time zone Select if you want to automatically sync with Daylight Savings time For your privacy and security change the code to one you will remember or write it down and store in a safe place SETUP MENUS Can be collapsed or expanded for remote access and editing Time Settings ...

Page 30: ...ty Select between Level 1 Low to Level 5 High motion detection sensitivity Push Notifications Enable Disable push notification function when the motion is detected This allows you to receive Notifications from ALL or just some of your cameras Night Vision Modes Infrared Selects IR mode for Night Vision color Intelligent Automatically selects optimal lighting for day or night Camera Settings MARK p...

Page 31: ...emoval of all Privacy Zones tap Clear Privacy Zones Settings For each active camera add a privacy area by framing the area you want to mask from live view and recording Adjust the area by stretching and condensing the mask area and tap One click Clearance to save Tap New Area to create an additional privacy area to mask To clear Privacy Zone masks tap One click Clearance Camera Privacy Zone Settin...

Page 32: ...symbol to talk through the speaker on the camera In the APP a green box will outline one of the cameras to indicate Active Audio for that camera Tap the MICROPHONE icon to initiate an intercom feature for that camera Press and hold the MICROPHONE icon to talk through the camera speaker Audio can be muted but will be unmuted when you press and hold the microphone icon Monitor 2 Way Audio Remote Acc...

Page 33: ...the router do not connect Monitor to router through a hub or switcher Exit Monitor Menu then try again Make sure the bandwidth is sufficient enough Each remote connection requires 1 5Mbps Make sure Android pad smart phone is 1 5G dual core processor Apple iPhone4S New iPad or above General routers require 30 seconds to initiate Monitor network connection Maximum number of remote viewer is 3 the 4t...

Page 34: ...lay Mode Storage Media Audio Transmission Frequency Transmission Range Power Option Operating Temperature Storage Temperature MONITOR Product Specifications 3MP Support FOV 110 H 264 H 265 2 IR LEDs 25M Body Identification Metal IP66 DC 12V 1A 14 F 122 F 10 C 50 C 4 F 140 F 20 C 60 C Display Resolution PIR View Angle Compression Low Light Solution Night Visibility Housing Type Environmental Rating...

Page 35: ... RELATED TO THE PRODUCT OR TO ITS USE FOR ANY HARM WHETHER PHYSICAL OR MENTAL RELATED THERETO ANY AND ALL CLAIMS OR STATEMENTS WHETHER WRITTEN OR VERBAL BY SALESPEOPLE RETAILERS DEALERS OR DISTRIBUTORS TO THE CONTRARY ARE NOT AUTHORIZED BY ALC AND DO NOT AFFECT THIS PROVISION OF THIS WARRANTY THE LIMITED WARRANTY IS THE SOLE AND ENTIRE WARRANTY PERTAINING TO THE PRODUCT AND IS IN LIEU OF AND EXCLU...

Page 36: ...STOMER SUPPORT Available 24 Hours a Day If the camera system no longer functions or can no longer be repaired it must be disposed of according to the valid statutory regulations Disposal of spent batteries accumulators You are required by law Battery Ordinance to return all spent batteries and accumulators Disposing of spent batteries accumulators with common household waste is prohibited Batterie...

Page 37: ... MADE IN CHINA 2021 Distributed by Atoms Labs LLC Flower Mound TX All rights reserved Use of audio or video equipment for recording the image of a person without their knowledge and consent is prohibited in certain states or jurisdictions The end user assumes all liability for compliance with applicable state local and federal laws Network conditions and environmental factors can adversely affect ...

Page 38: ...Wireless Made Simple ALCwireless com ...

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