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How do I know what is the fault in my system when the panel signals a fault notification?

In the event of a System Fault, the fault Led will flash on the main panel as indicated here

To view the fault press and hold the          key and the system will indicate the issue. 

In case of assistance, call our Aftersales team and we will guide you accordingly.

If I am in a panic situation and I need to call for help, what can I do?

If the alarm rings, how can I know which sensor triggered it?

Press                twice and enter pin code. The system will let you know from which area was the alarm triggered.

What do I have to press if there is a power cut to make sure that my alarm
 is set properly when the electricity is back on?

The system acknowledges the fault and restores back to normal automatically.

How long does my battery backup last in the event of a power fail?

Usually for approximately 10 hours. It also depends if a maintenance service has been done in the last 2 years.

I am thinking about changing my telephone provider, will it affect my alarm system?

It is very important to speak to Alberta technical representative to guide you way forward.

Press both telephone icons              together and the system calls the police.

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