10.
Warranty
The manufacturer will fix malfunctions arising from production faults in this machine or parts of it within 12 months
from the date of sale.
All communications referring to guarantee repairs or replacements must be accompanied by the product serial
number and the copy of the sale invoice.
To obtain your guarantee repair, please send the part to the Dealer where you purchased the machine, together with
the following documents:
- copy of the sale invoice
- delivery note stating “returned for guarantee repair”
- detailed report of the problem found and the circumstances in which it occurs.
Before sending the product, please get in touch with your Dealer
+43 (0) 1 271 66 00
very malfunctions can be
fixed via a simple phone call, saving you costs and time.
Alberici S.p.a. will verify that warranty is applicable, i.e. that problem is not caused by:
- transport damages
- damages from incorrect installation or wrong configuration
- installation in premises or areas not complying with the prescribed safety requirements
- intentional or unwilled tampering
- wrong or careless use or maintenance
- non-compliance with precautions prescribed (see Chapter 4. Caution)
- natural disasters, vandalisms, intentional or unintentional damage
Guarantee is considered automatically expired if outer and inner labels are missing.
Transport costs of repaired products are at the Customer’s charge.
11. Customer Service
A.u.S.
will be pleased to offer all the necessary information on use, ordinary maintenance and technical service.
Please call (+
43
)
(0) 1 271 66 0
0 and specify if your request concerns information on use or technical support.
Summary of Contents for AL66 FG ARM
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