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13
Troubleshooting
If the Dry Contact Sensor is not
communicating with the Hub
❶
Press the button on the sensor. The network LED
should turn on and then turn off within a few seconds.
If this does not happen, the Dry Contact Sensor
cannot communicate with the Hub. Follow these steps
to fix the communication problems:
a) Install a Z-Wave repeater between the Hub and
Dry Contact Sensor.
TIP: Any AC-powered Z-Wave device will act as a Repeater and
improve the range between the Hub and the Z-Wave device you
are installing.
b) If the previous step does not resolve the issue, try
deleting the sensor from the network (see next
section) and add it again.
Deleting the sensor from the network
TIP: For best results, we recommend having the Hub
in the same room as the Dry Contact Sensor.
❶
Put the Hub into Delete mode. Refer to the Hub
documentation for more information.
❷
Press the button on the sensor to delete it from
the network. The network LED on the sensor will
turn solid green and then blink to indicate the
device has been successfully deleted.
•
The network LED on the sensor will turn solid
green and then blink to indicate the device has
been successfully deleted.
