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 AK-TB-15 - user manual 

p. 3

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Mains plug should be disconnect from power socket if the product is not in use for a long time.

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In case of any doubts regarding operation, safety or connection of the product, please contact 
the manufacturer or a qualified specialist for this purpose.

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All maintenance, adjustment and repair work on the product may only be carried out by a 
qualified person in a specialist facility.

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When disconnecting the power cord from the socket and from the device, do not pull on the 
cord, but only on the part of the cable plug provided for this purpose.

Problem

Cause

Solution

A tablet / smartphone 
connected to an 
electrical outlet via 
power supply does not 
work

No mains voltage

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Check the correct connection of 
the power supply to the mains 
socket

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Check the mains fuses

The power supply is 
overloaded

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Disconnect the power supply 
from the tablet / smartphone, 
check the correctness of the 
current parameters

There is a suspicion of a 
product defect

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Stop using and contact with 
seller

A tablet / smartphone 
connected to an 
electrical outlet via 
power adapter does not 
charge the battery or 
displays a message 
about the non-genuine 
charger

The power supply does 
not correspond to the 
current parameters

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Disconnect the power supply 
from tablet / smartphone and 
check if current parameters are 
correct

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Contact with seller

Removing the most common problems

tablet power supplies

2. 

Connect the power supply connector to the 

tablet / smartphone

.

3. 

Turn on the 

tablet / smartphone

.

1. 

Connect  power supply to the electrical socket.

Preparing the Power Supply for Use:

Cleaning the power supply

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Use soft and  antistatic cloth for cleaning the power supply.

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Do not use abrasive or chemical cleaners.

Disconect the power supply from the electrical socket and connected devices before cleaning.

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