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Akuvox C315, Admin Manual

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Summary of Contents for C315

Page 1: ...Version 1 0 Date Feb 2021 Version 2 0 Date Sept 2021 ...

Page 2: ...rators who need to properly configure the indoor monitor This manual applies to the 933 255 1 19 19 30 1 18 version and it provides all the configurations for the functions and features of the X933 C319 series door phone Please visit the Akuvox forum or consult technical support for any new information or the latest firmware ...

Page 3: ...in order to prevent the persons from injury Caution Always abide by this information in order to prevent the damages to the device Note Informative information and advice from the efficient use of the device Tip Useful information for the quick and efficient use of the device ...

Page 4: ...Related Documentation You are advised to refer to the related documents for more technical information via the link below https knowledge akuvox com ...

Page 5: ...tting on the Web Interface 19 6 Language and Time Setting 21 6 1 Language Setting 21 6 1 1 Language Setting on the Device 21 6 1 2 Language Setting on the Web Interface 22 6 2 Time Setting 22 6 2 1 Time Setting on the Device 23 6 2 2 Time Setting on the Device Web Interface 24 7 Screen Display Configuration 25 7 1 Screen Display setting on the Device 25 7 2 Screen Display Setting on the Web Interf...

Page 6: ...ent 41 9 2 3 Block List Setting on the Web Interface 42 9 2 4 Contacts Import and Export on the Web Interface 42 10 Network Setting Other Connection 44 10 1 Device Network Configuration 44 10 1 1 Configuring Device Network Connection on the Device 44 10 1 2 Configuring Device Network Connection on the Web Interface 46 10 2 Device Deployment in Network 48 10 3 Device NAT Setting 49 10 4 Device Blue...

Page 7: ...3 11 9 3 Live Stream Setting 65 11 10 Intercom Call Configuration intercom preview mute 66 11 11 Emergency Call Setting 67 11 12 Multicast Configuration 68 11 13 Call Forwarding Setting 69 11 13 1 Call Forwarding Configuration on the Device 69 11 13 2 Call Forwarding Configuration on the Web Interface 71 12 Intercom Message Setting 73 12 1 Manage Messages 73 12 2 Configure Voice Message MWI 74 13 ...

Page 8: ...mand 88 14 2 7 3 Configure Alarm Action via SIP Message 88 14 2 7 4 Configure Alarm Action via SIP Call 89 14 2 8 Check Alarm Log 89 14 3 Screen Unlock Setting 90 14 3 1 Screen Unlock by PIN code 91 14 4 Voice Encryption 92 14 5 Remote Control 93 15 Door Access Control Configuration 93 15 1 Relay Switch Setting 94 15 1 1 Local Relay Setting 94 15 1 2 Remote Relay Switch Setting 95 15 2 Web Relay S...

Page 9: ...Log 118 22 Debug 119 22 1 System Log for Debugging 119 22 2 PCAP for Debugging 120 22 3 User Agent 121 23 Device Integration with Third Party 121 23 1 Enter Applications Screen 122 23 2 Install Third party App 123 24 PBX Feature 125 24 1 PBX Configuration on The Device 126 24 1 1 Enable PBX Service 126 24 1 2 Manage PBX Accounts 127 24 1 3 Manage PBX Groups 129 24 2 PBX Configuration on The Web In...

Page 10: ...tem Reboot Reset 135 26 1 Reboot 135 26 1 1 Reboot on the Device 135 26 1 2 Reboot on the Web Interface 136 26 2 Reset 136 26 2 1 Reset on the Device 136 26 2 2 Reset on the Web Interface 138 27 Abbreviations 139 28 FAQ 141 29 Contact Us 143 ...

Page 11: ...nected with the Akuvox door phone for audio video communication unlocking and monitoring Residents can communicate with visitors via audio video call and it supports unlocking the door remotely It is more convenient and safer for residents to check the visitor s identity through its video preview function X933 C319 series are often applied to scenarios such as villas apartments and buildings ...

Page 12: ...X933 C319 Series Administrator Guide AKUVOX SMART INTERCOM www akuvox com 11 2 Change Log The change log will be updated here along with the changes in the new software version ...

Page 13: ...al microphone 26dB Single microphone 58dB Speaker Dual speakers 4Ω 3W Dual speakers 4Ω 3 W Wi Fi IEEE 802 11 b g n NA NA IEEE 802 11 b g n Bluetooth BLE 4 1 NA NA BLE 4 1 Ethernet 1xRJ45 10 100Mbps ad aptive 1xRJ45 10 100Mbps adaptive Power Supply 12VDC 1A or IEEE 802 3 af PoE 12VDC 1A or IEEE 802 3af PoE Alarm Input 8 x Alarm Inputs 8 x Alarm Inputs Door Bell Input 1 x Bell In 1 x Bell In Relay O...

Page 14: ...nistrator Guide AKUVOX SMART INTERCOM www akuvox com 13 unted Optional mounted Optional Operation Temperature 10 C 45 C 10 C 45 C Operation Humidity 20 C 70 C 20 C 70 C Dimensions W x H x D 205x148x22 mm 251x182 5x29 75 mm ...

Page 15: ...rs Firmware upgrade device reset reboot configuration file auto provisioning PCAP Security This section is for Password modification account status session time out configuration as well as service location switching Settings This section is including the RTSPD voice assistance set up Arming This section covers the configuration including arming zone setting arming mode disarm code and alarm actio...

Page 16: ... the door access intercom monitoring alarm etc It is a convenient tool for property managers to manage operate and maintain the community Tool selection Akuvox has many configuration tools for you to set up devices more conveniently Here we list some common tools please contact your administrator to get the tool if you need them 1 SDMC SDMC is suitable for the management of Akuvox devices in large...

Page 17: ...ectly or on the device web interface 5 1 Device Start up Network Selection Akuvox indoor monitor system settings can be either accessed on the device directly or on the device s web interface After the device boots up initially you are required to select the network connection for the device You can either select ethernet or wireless network connection according to your need ...

Page 18: ...the Ethernet and wireless network connection 5 2 Accessing the Device Setting on the Device 5 2 1 Accessing Device Basic Setting You can access the device s basic setting and advance setting where you can configure different types of functions as needed To access the device basic setting by pressing Setting icon To checking the basic information like MAC firmware and ect ...

Page 19: ...strator Guide AKUVOX SMART INTERCOM www akuvox com 18 5 2 2 Accessing Device Advanced Setting To access the advanced setting press Setting then press Advanced Settings icon Press password 123456 to enter the advanced setting ...

Page 20: ...also enter the device IP address on the web browser in order to log in the device web interface by user name and password admin admin where you can configure and adjust parameter etc For checking IP address you can search in device Setting System Info Network screen Or searching by IP scanner tool which in the same LAN with the devices ...

Page 21: ...ox IP scanner to log in the device web interface Please refer to the URL below for the IP scanner application http wiki akuvox com doku php id tool ip_scanner s ip s scanner Note Google Chrome browser is strongly recommended The Initial user name and password are admin and please be case sensitive to the user names and passwords entered ...

Page 22: ... it later if needed And the language can either be set up directly on the device or on the device web interface according to your preference 6 1 1 Language Setting on the Device Language setting can be configured on the device and on the device web interface that allows you to select or change the language for screen display to your preference To configure the language display on the device Settin...

Page 23: ...2 6 1 2 Language Setting on the Web Interface To configure the language display on the device web Settings Time Lang LCD Language interface 6 2 Time Setting Time setting can be set up on the device and on the device web interface in terms of time zone date and time format etc ...

Page 24: ...y set up and synchronized with the default time zone and the NTP server Network Time Protocol You can also set it up manually by checking off the square box and then enter the time and date you want and press the Save tab to save the setting Time Zone select the specific time zone depending on where the device is used The default time zone is GMT 0 00 Date Format select the date format as you like...

Page 25: ... NTP server will become uneditable And when the switch is toggled on then time and date will be denied editing 6 2 2 Time Setting on the Device Web Interface Time setting on the web Phone Time interface also allows you to set up the NTP server address that you obtained to automatically synchronize your time and date And when your time zone is selected the device will automatically notify the NTP s...

Page 26: ...nter the NTP server you obtained in the NTP server field 7 Screen Display Configuration X933 C319 series indoor monitor allow you to enjoy a variety of screen displays to enrich your visual and operational experience through the customized setting to your preference 7 1 Screen Display setting on the Device ...

Page 27: ...trator Guide AKUVOX SMART INTERCOM www akuvox com 26 You can configure a variety of features of the screen display in terms of brightness screen saver and font size etc To do this configuration on device Setting Display screen ...

Page 28: ...t it as 1 minute then the screen will be turned off if there is no operation on the device for 1 minute However if you turn on the function then the device screen will not be turned off until screen saver display reaches its configured time duration Screen Saver Lock Time set the time duration for the screen saver among 4 options 30 minutes 1 hour 2 hours Never for example if select Never then the...

Page 29: ...ndoor monitor as the screen saver 6 SDMC Loca l Videos Display videos from SDMC and the door phone in rotation as the screen saver 7 Clock Display the clock as the screen saver Screen Lock tick the screen lock if you want to lock the screen after the screen is turned off turn dark You are required to enter the system code to unlock the screen or you can unlock the screen by facial recognition Scre...

Page 30: ...iety of screen displays to enrich your visual and operational experience through the customized setting to your preference 7 2 1 Upload Screen Saver You can upload screen saver pictures separately or in batch to the device and to the device web Phone Display Setting Screen Saver Setting interface for a public purpose or for a greater visual experience Note The pictures uploaded should be in JPG JP...

Page 31: ...your screen background picture on device web Phone Display Setting Wall Paper interface in order to achieve the visual effect and experience you need for your personalized screen background display Note The pictures uploaded should be in JPG JPEG PNG format with 2M maximum 7 2 3 Upload Device Booting Image You can upload the booting image to be displayed during the device s booting process if need...

Page 32: ...re screen for the convenience of your operation on device web Phone Display Setting Home Page Display interface This article helps you to set up the icon display properly on the screens according to your preference Parameter Set up Type click to select among sixteen icon options DND Message Contact Call Display System info Setting Sound Arming SOS Browser Motion Detection Custom APK Relays Unlock ...

Page 33: ...d you are required to enter the URL of the browser before the browser icon can be displayed while you the value is not applicable to other icon types Label click to rename the icon if need while DND icon cannot be renamed Icons click to select the picture to be uploaded as the icon to be displayed The maximum icon size is 50 50 The picture format can be JPG JPEG and PNG Note You can configure 4 ic...

Page 34: ...e Configuration Akuvox X933 C319 series indoor monitors provide you with various types of ringtone and volume configuration ranging from Mic volume Ring volume Talk volume Tone volume and Media volume You can configure them on the device directly or on the web interface 8 1 Volume Configuration ...

Page 35: ...er Set up Ring Volume adjust the incoming call ringtone volume Talk Volume adjust the speaker volume during the call Mic Volume adjust the volume of your voice to be heard Tone Volume adjust the dial tone volume Media Volume adjust the volume for the video screen saver Phone Ringtone select ringtone for incoming calls Notification Sound select ringtone for the incoming messages ...

Page 36: ...olume on the Web Interface You can configure the volumes and tones and customize your doorbell sound and alarm ringtone to your preference on device web Phone Audio interface Note Doorbell sound files and Alarm Ringtone files to be uploaded must be WAV or MP3 format No limitation for the file size ...

Page 37: ...ERCOM www akuvox com 36 9 Phone Book Configuration 9 1 Phone Book Configuration on the Device You can configure the contacts list in terms of adding and modifying contact groups or contacts on the device Contact Local PhoneBook directly 9 1 1 Add contact ...

Page 38: ...X933 C319 Series Administrator Guide AKUVOX SMART INTERCOM www akuvox com 37 Parameter Set up Account1 select which account to use to dial out Account 1 or Account 2 ...

Page 39: ...r SIP number to save CameraUrl enter the RTSP URL for video preview Note Akuvox devices RTSP URL format is rtsp device IP live ch00_0 if you use the third party device please confirm the URL format with their company 9 1 2 Edit Contact You can check and edit the exited contacts in the phonebook list Choose one and click Edit key to modify ...

Page 40: ...INTERCOM www akuvox com 39 9 1 3 Block List setting on the device Choose which contact on the contact list you want to be added to the blocklist Note You can delete contacts regardless of whether it is on the All Contacts screen or the Blocklist screen ...

Page 41: ...ide AKUVOX SMART INTERCOM www akuvox com 40 9 2 Phone Book Configuration on the Web Interface 9 2 1 Contact Configuration To conduct contact configuration on web Contacts Local Contacts Contacts List Setting interface Parameter set up ...

Page 42: ... number to be saved Group select Default or Blocklist group Dial Account select Account1 or Account2 9 2 2 Contact Management You can search display edit and delete the contacts in your contacts list on web Contacts Local Contacts Contacts List Setting interface You can dial out using the contact phone number on Contacts Local Contacts Dial Number interface ...

Page 43: ...e blocklist directly in the contact list on the web Contacts Local Contacts Contacts List Setting interface or set it when editing a contact Note If you want to remove the contact from the blocklist on the web interface you can change the group to the Default when editing the contact 9 2 4 Contacts Import and Export on the Web Interface ...

Page 44: ...contact becomes so many that you can not afford to manage each contact one by one manually you can import and export the contacts in batch on the device web Contacts Local Contacts Contacts List Setting interface Note The contact file can only be imported or exportd in xml or csv format ...

Page 45: ... for the door phone s network connection info and configure the default DHCP mode Dynamic Host Configuration Protocol and static IP connection for the device either on the device or on the device web interface 10 1 1 Configuring Device Network Connection on the Device To check and configure the network connection on the device Settings Advance Settings screen ...

Page 46: ... default gateway and DNS server address automatically Static IP select the static IP mode by checking off the DHCP check box When static IP mode is selected then the IP address subnet mask default gateway and DNS servers address have to be manually configured according to your actual network environment IP Address set up the IP Address if the static IP mode is selected Subnet Mask set up the subne...

Page 47: ... DNS server is the primary DNS server address while the alternate DNS server is the secondary server address and the door phone will connects to the alternate server when the primary DNS server is unavailable Note You can press System Info icon and then press Network tab on the Settings screen to check the device network status 10 1 2 Configuring Device Network Connection on the Web Interface To c...

Page 48: ...de is selected then the IP address subnet mask default gateway and DNS servers address have to be manually configured according to your actual network environment IP Address set up the IP address if the static IP mode is selected Subnet Mask set up the subnet mask according to your actual network environment Default Gateway set up the correct gateway default gateway according to the IP address of ...

Page 49: ...utomatically set up according to the actual device connection with a specific server in the network such as SDMC or Cloud and None None is the default factory setting indicating the device is not in any server type therefore you are allowed to choose Cloud SDMC in discovery mode Discovery Mode check to turn on the discovery mode of the device so that it can be discovered by other devices in the ne...

Page 50: ...ave registered Internet addresses It is a way to translate the internal private network IP address into a legal network IP address technology To set up NAT you can do it on web Account Advanced NAT interface Parameter Set up UDP Keep Alive Messages if checked the device will send out the message to the SIP server so that SIP server will recognize if the device is in online status UDP Alive Msg Int...

Page 51: ...tooth Setting 10 4 1 Device Bluetooth Pairing After X933 C319 series indoor monitors turn on the Bluetooth on the device Setting Bluetooth screen it can be paired with other device via Bluetooth 10 4 2 Device Bluetooth Data Transmission To transfer data via bluetooth by pressing Pair new device ...

Page 52: ...X933 C319 Series Administrator Guide AKUVOX SMART INTERCOM www akuvox com 51 Note After successful Bluetooth pairing data transmission can be carried out ...

Page 53: ... Administrator Guide AKUVOX SMART INTERCOM www akuvox com 52 10 5 Device Wi Fi Setting In addition to wired connection the device also supports Wi Fi connection To set the Wi Fi on device Setting Advance Setting screen ...

Page 54: ...intercom device by entering the IP number on the device And you can also disable the direct IP call if you allow no IP call to be made on the device 11 1 1 Make IP Calls To make a directly IP call on the device Call screen Enter the IP address you which to call on the soft keyboard press Audio or Video tab to call out In addition you can also make IP calls on the Local Phonebook on your device ...

Page 55: ...9 Series Administrator Guide AKUVOX SMART INTERCOM www akuvox com 54 11 1 2 IP Call Configuration To configure the IP call feature and port on the device web Phone Call Feature Others interface Parameter Set up ...

Page 56: ...the device you wish to establish a data transmission with 11 2 SIP Call SIP Call Configuration You can make SIP call Session Initiation Protocol in the same way as you do for making the IP calls on the device However SIP call parameters related to its account server and transport type need to configured first before you can make calls on the device 11 3 SIP Account Registration Akuvox X933 C319 se...

Page 57: ...X933 C319 Series Administrator Guide AKUVOX SMART INTERCOM www akuvox com 56 Parameter Set up Account1 Account2 select Account1 or Account2 Account1 is the default SIP account ...

Page 58: ...e configured on the device web Account Basic SIP Account interface Parameter setup Status check to see if the SIP account is registered or not Account select Account1 or Account2 Account Enabled check to active the registered SIP account Display Label configure the device label to be shown on the device screen Display Name configure the name for example the device s name to be shown on the device ...

Page 59: ... through SIP server between intercom devices To perform the SIP account setting on the Web Account Basic SIP Account Interface Parameter Set up Server IP enter the Server s IP address number or its URL Port set up SIP server port for data transmission Registration Period set up SIP account registration time pan SIP re registration will start automatically if the account registration fails during t...

Page 60: ...red Outbound Proxy Server enter the SIP address of the outbound proxy server Preferred Outbound Proxy Port Enter the Port number for establish call session via the outbound proxy server Alternate Outbound Proxy Server set up Backup Server IP for the backup outbound proxy server Alternate Outbound Proxy Port enter the Port number for establish call session via the backup outbound proxy server 11 6 ...

Page 61: ...t code should be sent to the calling device via SIP server 404 for Not found 480 for Temporary unavailable 486 for busy here Return Code When Refuse select code to be sent to the caller side via SIP server when you rejected the incoming call 11 7 Device Local RTP configuration For the device network data transmission purpose device needs to be set up with a range of RTP port Real time Transport Pr...

Page 62: ...ransmission range 11 8 Data Transmission Type Configuration SIP message can be transmitted in three data transmission protocols UDP User Datagram Protocol TCP Transmission Control Protocol TLS Transport Layer Security and DNS SRV In the meantime you can also identify the server from which the data come from To do this configuration on web Account Basic Transport Type interface Parameter Set up UDP...

Page 63: ... address but also the server port Moreover SRV can also be used to configure the priority and the weight of the server address 11 9 Call Setting X933 C319 will auto answer all incoming calls if call auto answer is enabled and receive live stream if live stream is enabled 11 9 1 Call Auto answer Configuration X933 C319 will auto answer all incoming calls if call auto answer is enabled and receive l...

Page 64: ...le if you set the delay time as 1 second then the call will be answered in 1 second automatically Answer Mode set up the video or audio mode you preferred for answering the call automatically Indoor Auto Answer turn on the Auto Answer function for call from other indoor monitors by ticking the check box 11 9 2 Auto answer Allow List setting Auto answered can only be applicable to the SIP or IP num...

Page 65: ... Therefore you are required to configure or edit the numbers in the white list on web Phone Call Feature Auto Answer AllowList interface SIP IP numbers can be imported to or exported out of the indoor monitor in batch on web Phone Call Feature Whitelist Import Export interface ...

Page 66: ...device such as a door phone whether or not you answered the call in audio or video mode while the video image from your indoor monitor will not be sent to the calling devices in order to protect your privacy To do the configuration on web Phone Call Feature Audio Call Settings interface After the feature is enabled once a caller require a video call If we received the coming call as Video call at ...

Page 67: ...ercom preview mute If you want to see the image at the door station before answering the incoming call you can enable the intercom preview function on web Phone Intercom Intercom interface Parameter Set up Intercom Active Tick the check box to enabled or disabled intercom function Intercom Mute Tick the check box to enable mute the voice from the callee side and vice versa ...

Page 68: ...oup call is not available 11 11 Emergency Call Setting Emergency call is used to call out three emergency contacts when you are in urgent status Especially for the elders and children To display Emergency call softkey on web Phone Key Display Home Page Display More Page Display interface After setup on web you also need to do the configuration on device Settings Advance Settings SOS screen ...

Page 69: ...indoor monitors will call out the number in order Call Timeout Setup the timeout for each number Once users call out if the other side will not answer within the timeout indoor monitors will continue to call the next number Loop Times To setup the call loop times 11 12 Multicast Configuration X933 C319 allows you to conduct one to many broadcasting via multicast function on web Phone Multicast Mul...

Page 70: ...used to redirect an incoming call to the specific third party Users can redirect the incoming call based on different scenarios Typically call forward has three modes Always Forward No Answer Forward Busy Forward 11 13 1 Call Forwarding Configuration on the Device To do the configuration on the Device Settings Call Feature interface ...

Page 71: ...be automatically forward to a specific number Busy Forward To enable busy forwarding function incoming calls will be forwarded to a specific number if phone is busy No Answer Forward To enable no answer forwarding function incoming calls will be forwarded to a specific number if phone is not picked within no answer ring time Target Number To enter the specific forward number if X933 C319 enables a...

Page 72: ...ng calls will be automatically forward to a specific number Busy Transfer To enable busy forwarding function incoming calls will be forwarded to a specific number if phone is busy No Answer Transfer To enable no answer forwarding function incoming calls will be forwarded to a specific number if phone is not picked within no answer ring time Designated Call Forward Number To enter the specific forw...

Page 73: ...Series Administrator Guide AKUVOX SMART INTERCOM www akuvox com 72 No Answer Call Transfer Duration Sec to set the no answer time interval from 0 120 seconds before the call is transferred to a designated number ...

Page 74: ...Messages You can check create and clear messages as needed on the X933 C319 indoor monitor Message screen Click Add to create a new text message and Clean icon to delete the existed messages Parameter Set up Notification the message from property manager this feature is only available when using SDMC or Akuvox SmartPlus Text MSG to send or receive or manage the text message here ...

Page 75: ...oming call within the pre configure ring time it will save the visitor record Family MSG you can record the audio messages for your family members 12 2 Configure Voice Message MWI MWI Message Waiting Indicator is a notification that notifies you when you have a new voice mail message To do the configuration on web Account Advanced Subscribe interface Parameter Set up MWI Subscribe Tick the check b...

Page 76: ...X933 C319 Series Administrator Guide AKUVOX SMART INTERCOM www akuvox com 75 MWI Subscribe Period Set up interval between the MWI Subscribe messages ...

Page 77: ... L16 PCMU PCMA G729 G722 for encoding and decoding the audio data during the call session Each type of codec varies in terms of sound quality You can select the specific codec with different bandwidth and sample rate flexibly according to the actual network environment To do the configuration on web Account Advanced SIP Account interface Please refers to the bandwidth consumption and sample rate f...

Page 78: ...iLBC_13_3 8 16 kbit s 13 3kHZ iLBC_15_2 8 16 kbit s 15 2kHZ L16 128 kbit s variable 13 2 Video Codec Configuration X933 C319 series supports VP8 H263 H264 H265 codec that provides a better video quality at a much lower bit rate with different video quality and payload To do the configuration on web Account Advanced Video Codecs interface Choose a available video codecs and setup the codecs paramet...

Page 79: ... among four options QCIF CIF VGA 4CIF and 720P according to your actual network environment The default code resolution is 4CIF Bitrate select the video stream bit rate Ranging from 320 2048 The greater the bitrate the data transmitted in every second is greater in amount therefore the video will be clearer While the default code bitrate is 2048 Payload select the payload type ranging from 90 118 ...

Page 80: ... the monitor setting on the web Phone Monitor interface Enter IP SIP number of door phone in Device number and fill in device name Then set up the RTSP address The RTSP format of the Akuvox door phone is rtsp deviceIP live ch00_0 Enable or disable display in the call If enabled when there is an incoming call from the monitor the video will be displayed ...

Page 81: ...X933 C319 Series Administrator Guide AKUVOX SMART INTERCOM www akuvox com 80 14 1 2 Video Image Capturing To capture video image by pressing Monitor Capture on device screen ...

Page 82: ...n connect 8 different alarm sensors in different rooms of your house For example connecting a smoker sensor in your kitchen to detect if the gas leak the indoor monitor will ring up and send the alarm message to the target like community property 14 2 1 Configure Alarm and Arming on the Device To configure the arming and disarm code on device Arming Arming Disarm Code screen Change the current pas...

Page 83: ...the Web Interface To set up a location based alarm sensor on the device web Arming Zone Setting Zone Setting interface Parameter Set up Location set up the location according to where the alarm sensor is installed You can select among ten location types Bedroom Gate Door Guest room Hall Window Balcony Kitchen Study ...

Page 84: ...t the alarm sensor status among three options Enable Disable 24H Select Enable if you want to enable to the alarm however you are required to set the alarm again after an alarm is disarmed Select Disable if you want to disable the alarm and select 24H if you want alarm sensor to stay enabled for 24 hours without needing to set up the alarm manually again after the alarm is disarmed 14 2 3 Configur...

Page 85: ... when users change the arming mode from other modes there will be 90 seconds delay time to get activated Alarm delay It means when the sensor triggered there will be 90 seconds delay time to announce the notification Status To enable or disable Arming mode on the corresponding Zone 14 2 4 Configure Alarm Text After the alarm sensor is set up you are allowed to customize your alarm text shown on th...

Page 86: ...de To switch arming mode disarm the alarm on Arming screen by pressing their respective icons Press Disarm icon if you want to clear the Arming Mode 14 2 6 Configure Alarm Ringtone You can upload customized alarm ringtone by choosing the local audio file on web Phone Audio Alarm Ringtone Upload interface ...

Page 87: ... be wav 14 2 7 Alarm Action Configuration The triggering of the alarm sensor can be accompanied by the the actions you configured in forms of HTTP command SIP Message Call Local Relay for different security purposes 14 2 7 1 Select Alarm Action Types To select and set up actions on web Arming Alarm Action Alarm Action interface ...

Page 88: ...rameter Set up HTTP Command enable HTTP command if you want the action to be implemented on a designated third party device SIP Message enable SIP message if you want the SIP message to be sent to a designated SIP account as an action This feature should be enabled by using Autop ...

Page 89: ...lick Enable in the Send HTTP field to enable the actions for the alarm sensor installed in different locations Then enter the HTTP command provided by the manufacturer of the device on which the action is to be carried 14 2 7 3 Configure Alarm Action via SIP Message To set up the SIP message action receiver on the same web interface Enter the SIP account to which you want to send the configured SI...

Page 90: ...9 14 2 7 4 Configure Alarm Action via SIP Call To set up the call action you can enter the SIP or IP number of the device to be called as an action then enable Alarm Siren for arming zone as needed 14 2 8 Check Alarm Log To check alarm log on device Settings Arming Log screen ...

Page 91: ...vox com 90 14 3 Screen Unlock Setting You can enable screenlock function directly on the device Settings Display Setting screen The device screen will be locked over the sleep time You are required to wake up the device through the face recognition Face ID or password ...

Page 92: ...319 Series Administrator Guide AKUVOX SMART INTERCOM www akuvox com 91 14 3 1 Screen Unlock by PIN code You can unlock X933 C319 device screen by entering the pre configured PIN code when the screen is locked ...

Page 93: ... Voice Encryption The encryption function provides you with greater security for the intercom call And X933 C319 series support three modes of voice encryption SRTP compulsory SRTP Optional ZRTP Optional on web Account Advanced Encryption interface Note Default unlock PIN is 123456 ...

Page 94: ...encrypted to improve security SRTP Optional encrypts voice from the called party if the called party also enables SRTP the voice signals will also be encrypted ZRTP Optional is the protocol that the two parties use to negotiate the SRTP session key 14 5 Remote Control Remote control function supports configuring a specific server to send HTTP commands or request to the indoor monitor to do some sp...

Page 95: ...ation on web Phone Relay Relay Setting Local Relay interface Parameter Set up Relay Delay Set the relay delay time after the relay is triggered Relay Type Set relay action type There are two types of relay chime bell and open door Chime Bell when there is a call the chime bell will ring Open door when press the unlock icon the local relay will be opened Remote Control Enable it to trigger local re...

Page 96: ... Remote Relay interface You are required to set up the same DTMF code in the door phone and indoor monitor Parameter Set up DTMF Code To set DTMF code for the remote relay which is by default 15 2 Web Relay Setting In addition to the relay that is connected to X933 C319 you can also control the door access using the network based web relay To do this configuration on web Phone Relay Web Relay inte...

Page 97: ...t in Action Web Relay Action enter the specific web relay action command provided by the web manufacturer for different actions by the web relay IP SIP Enter the relay extension information which can be a IP address or SIP account of an intercom device such as an indoor monitor so that the specific action command will be sent when unlock is performed on the intercom device while this setting is op...

Page 98: ...to unlock the door for visitors etc during a call Parameter Set up Type select DTMF type among four options Inband RFC2833 Info Inband and Info RFC2833 according to your need How to Notify DTMF select among four options Disable DTMF DTMF Relay Telephone Event according to your need DTMF Payload select the payload 96 127 for data transmission identification Note Please refer to the chapter Relay Sw...

Page 99: ... the door for the door access To do this configuration on web Intercom Relay Open Relay via HTTP interface Parameter Set up Switch Enable it to allow the relay to be triggered remotely using HTTP command Username Enter the device username to be used as a part of HTTP command to trigger the local relay Password Enter the device password to be used as part of HTTP command to trigger the local relay ...

Page 100: ...X933 C319 Series Administrator Guide AKUVOX SMART INTERCOM www akuvox com 99 Note DoorNum in the HTTP command above refers to the relay number 1 to be triggered ...

Page 101: ...16 1 Configure Lift Control To enable and set the display status Lift icon on device web Phone Lift Lift Control interface Parameter set up Status click to enable or disable the lift button Icon click to select icon for the button Label enter the title for the button HTTP Command select http or https for head of http command and enter http command ...

Page 102: ...er receive the http command it will feedback the current lift status with a prompt To do this configuration on web Phone Lift Hints interface Edit the HTTP Status Code feedback code from Lift control board If there are huge amounts of Prompts need to be added you can click Export tab to export a template after editing to import export ...

Page 103: ...TERCOM www akuvox com 102 17 Firmware Upgrade 17 1 1 Configure Alarm Action via HTTP Command Firmwares of different versions for indoor monitor can be upgraded on the device web Upgrade Basic interface Note Firmware files should be zip format for upgrade ...

Page 104: ...Administrator Guide AKUVOX SMART INTERCOM www akuvox com 103 18 Backup Configuration files can be imported to or exported out of the device to your local PC on the device web Upgrade Advanced Others interface if needed ...

Page 105: ... to configure or upgrade the devices in batch via third party servers DHCP PNP TFTP FTP HTTPS are the protocols used by the Akuvox intercom devices to access the URL of the address of the third party server which stores configuration files and firmwares which will then be used to to update the firmware and the corresponding parameters on the door phone Please see the flow chart below ...

Page 106: ...d in a server from which all the related devices will be able to download the same configuration file to update parameters on the devices For example cfg MAC based configuration provisioning MAC based configuration files is used for the auto provisioning on a specific device as distinguished by its unique MAC number And the configuration files named with device MAC number will be matched automatic...

Page 107: ...e Please see the picture below Parameter Set up Power On select Power on if you want the device to perform Autop every time it boots up Repeatedly select Repeatedly if you want the device to perform autop according to the schedule you set up Power On Repeatedly select Power On Repeatedly if you want to combine Power On Mode and Repeatedly mode that will enable the device to perform Autop every tim...

Page 108: ...ioning URL can also be obtained using DHCP option which allows device to send a request to a DHCP server for a specific DHCP option code If you wan to use Custom Option as defined by users with option code range from 128 255 you are required to configure DHCP Custom Option on the web Upgrade Advanced Automatic Autop interface ...

Page 109: ...above is set the device will automatically use DHCP Option 66 for getting the upgrade server URL This is done within the software and the user does not need to specify this To make it work you need to configure the DHCP server for the option 66 with the update server URL in it DHCP Option 43 If the device does not get an URL from DHCP Option 66 it will automatically use DHCP Option 43 This is done...

Page 110: ...at MAC_Address of the device cfg for example 0C110504AE5B cfg 19 5 Static Provisioning Configuration You can manually set up a specific server URL for downloading the firmware or configuration file on device web Upgrade Advanced Automatic Autop interface If an autop schedule is set up the indoor monitor will perform the auto provisioning on a specific timing according to autop schedule you set up ...

Page 111: ...t blank Password set up a password if the server needs a password to be accessed to otherwise leave it blank Common AES Key set up AES code for the intercom to decipher general Auto Provisioning configuration file AES Key MAC set up AES code for the intercom to decipher the MAC based auto provisioning configuration file Note AES is one type of encryption it should be configured only when the confi...

Page 112: ... 19 allows anonymous login ftp username password 192 168 0 19 requires a user name and password HTTP http 192 168 0 19 use the default port 80 http 192 168 0 19 8080 use other ports such as 8080 HTTPS https 192 168 0 19 use the default port 443 Tip Akuvox do not provide user specified server Please prepare TFTP FTP HTTP HTTPS server by yourself ...

Page 113: ... voice assistant named Albert to perform a variety of functions related to intercom call open door arming modes etc on the device And you can also set up the specific relay to be triggered by the voice assistant for the door access control To configure the voice assistant on device Settings Voice Assistance screen ...

Page 114: ...assistant will be wake up again for each voice command Not Disturb At Night move the toggle switch to the left to enable the function This function is applied when you want the voice assistant to stay silent while carrying out what it is made to do according to your voice commands Supported Command enable or disable the 22 voice commands according to your need Please see the voice command details ...

Page 115: ... nice dream Made it good night Started it sweet dreams 5 away mode Use it when you want to change the arming mode to away mode Sure away mode is on OK start away mode Alright away mode is opened Made it Made it have a good day Done away mode is started 6 home mode Use it when you want to change the arming mode to home mode Sure home mode is on OK start home mode Alright home mode is opened Made it...

Page 116: ...e with the world Sure DND is off 10 enable DND Use it when you want to enable the DND mode OK DND is on Done enjoy yourself DND is on feel your inner peace Turn on it now 11 emergency Use it when you want to dial SOS number Got it calling SOS as soon as possible OKay be relaxed making a emergency call now Calling ambulance now Calling SOS now please hold on God bless you calling emergency now Hold...

Page 117: ...ned it for you 17 open monitor use it when you want to check monitor Got it please check 18 homepage use it when you want to go to home screen Home page is already for you Already got it for you 19 enable mute use it when you want to mute your voice on the indoor monitor so that the caller or callee will be not be able to hear you OK mute is on Done enjoy yourself Mute is on feel your inner peace ...

Page 118: ...ow fuzzy matching of the contact name for example if you have Tom and Tomy in your phonebook then Tomy will also appear when you call Tom and you are required to select the right contact manually To enable the voice assistant and set the voice assistant controlled relay on the web Setting Voice Assistant Voice Assistant Setting interface you can tick the check box to enable the voice assistant fun...

Page 119: ...he device web Contact Call Logs interface and export the call log from the device if needed Parameter Set up Capture Delay set the image capturing starting time when the device goes into video preview Upper Limit set the maximum screenshot storage capacity when the capacity is reached the previous screenshots would be overwritten Call History select call history among four options All Dialed Recei...

Page 120: ...gging you can set up the function on the web Upgrade Diagnosis System Log interface Parameter Set up Log Level select log levels from 1 to 7 levels You will be instructed by Akuvox technical staff about the specific log level to be entered for debugging purpose The default log level is 3 the higher the level is the more complete the log is Export Log click the Export tab to export temporary debug ...

Page 121: ...set up the PCAP on the device web Upgrade Advanced PCAP interface properly before using it Parameter set up Specific Port select the specific ports from 1 65535 so that only the dat a packet from the specific port can be captured You can leave the field bl ank by default PCAP click Start tab and Stop tab to capture the a certain range of d ata packets before clicking Export tab to export the data ...

Page 122: ...uring when the data packet captured reaches the maximum capturing capacity of 1MB 22 3 User Agent User agent is used for the identification purpose when you are doing analysis on the SIP data packet To do this configuration on web Account Advanced interface 23 Device Integration with Third Party ...

Page 123: ...er Applications Screen The content of this part mainly teaches you how to enter the APK interface through hidden operations To do the configuration on device Settings System Info interface you can press on User Mode for 10 times and press Admin Mode and press Confirm for the confirmation ...

Page 124: ...vice web Phone Third party APK interface Choose a suitable apk file from PC to upload If you want to clear the apk file uploaded click Reset To configure the installed the third party app you can click App Name field to select the specific name of the installed APK files for configuration Then tick the check boxes of the each field for specific configuration you need ...

Page 125: ... if you want to the app to be run automatically when the device is turned on Turn Back App After Awakening tick the check box of if you want the device to return to the app when the screen is awakened APP Keep Alive tick the check box of if you want the app to stay running without being turn off Turn Back App After Calling tick the box if you want the app to return automatically after finishing a ...

Page 126: ... indoor monitor has built in the PBX server which makes the indoor station not only used as a intercom monitor also a SIP PBX users do not bother to prepare an extra SIP PBX again The PBX supports call forward transfer conference ring group feature and so on You can set up on device screen or web interface ...

Page 127: ...ERCOM www akuvox com 126 24 1 PBX Configuration on The Device Enable the PBX feature on device Advance Settings PBX screen to check and manage SIP accounts 24 1 1 Enable PBX Service In the PBX interface click Setting on the right top corner enable the PBX ...

Page 128: ...X933 C319 Series Administrator Guide AKUVOX SMART INTERCOM www akuvox com 127 24 1 2 Manage PBX Accounts You can check the basic PBX information like PBX server and port and accounts status ...

Page 129: ...rname To enter the extension number registered onto SIP server Display Name Tt enter the display name of this account which will show on other devices when making calls Password to enter the password of the corresponding users Enabled Status to activate SIP account Call IN Call Out the calling status of this account Calling Party the calling party number ...

Page 130: ...er Party the caller party number 24 1 3 Manage PBX Groups Click Group on the right top corner to add a new ring group or edit the existing group One number can be added in different ring groups Once receiving an incoming call the numbers in one group will be ring up at the same time ...

Page 131: ...ART INTERCOM www akuvox com 130 Parameter Set up Group Name the name of a ring group Quick Dial a number of this ring group 24 2 PBX Configuration on The Web Interface You can do the same configuration on web PBX Basic and PBX Ring Group interface ...

Page 132: ...X933 C319 Series Administrator Guide AKUVOX SMART INTERCOM www akuvox com 131 ...

Page 133: ...ode screen to choose System Code to change a new password The default password is 123456 25 2 Modify Device Advanced Setting Password This password is used to enter the advanced settings of the device including password settings account numbers SOS numbers network settings etc To modify the advanced setting password on device Settings Advanced Settings Protect Code Setting Code screen The default ...

Page 134: ...33 25 3 Modify Device Web Interface Password To modify web interface password you can do it on device web Securtiy Basic Web Password Modify interface Select Admin for the administrator account and User for the User Account Click the Change Password tab to change the password ...

Page 135: ...d is admin the other is user its password is user 25 4 Modify Browser Password This password is used to lock the browser on the device in case someone abuses the browser for any unwanted application You can do this configuration on device Settings Advanced Settings Protected Code Browser Code screen The default password is 123456 ...

Page 136: ...m Reboot Reset 26 1 Reboot 26 1 1 Reboot on the Device If you want to restart the system setting of the device you can operate it directly on the device setting screen or on the device web interface To restart to the system setting on device Settings Advance Settings Reset Reboot screen ...

Page 137: ...ce web Upgrade Basic interface as well More over you can set up schedule for the device to be restarted To set up the device restart schedule on web Upgrade Advanced Reboot Schedule interface 26 2 Reset 26 2 1 Reset on the Device If you want to reset the whole device system to the factory setting you can operate it directly on the device Settings Advance Settings Reset Reboot screen ...

Page 138: ... Administrator Guide AKUVOX SMART INTERCOM www akuvox com 137 If you only want to reset the configuration file to the factory setting instead of the whole device system you can press Reset Config To Factory Setting tab ...

Page 139: ...uvox com 138 26 2 2 Reset on the Web Interface Device system can also be reset on device web Upgrade Basic interface without approaching the device If you only want to reset to the configuration file to the factory setting you can click Reset Config on the same page ...

Page 140: ...ield COM Common CPE Customer Premise Equipment CWMP CPE WAN Management Protocol DTMF Dual Tone Multi Frequency DHCP Dynamic Host Configuration Protocol DNS Domain Name System DND Do Not Disturb DNS SRV Service record in the Domain Name System FTP File Transfer Protocol GND Ground HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Secure Socket Layer IP Internet Protocol ID Identifi...

Page 141: ... Opened NC Normal Connected NTP Network Time Protocol NAT Network Address Translation NVR Network Video Recorder ONVIF Open Network Video Interface Forum SIP Session Initiation Protocol SNMP Simple Network Management Protocol STUN Session Traversal Utilities for NAT SNMP Simple Mail Transfer Protocol SDMC SIP Devices Management Center TR069 Technical Report069 TCP Transmission Control Protocol TLS...

Page 142: ...an support Opus audio codec Door phone and indoor monitor still not supports Q3 What is the resolution of the 7 inch touch screen of X933 A3 The ratio is 16 10 and resolution is 1280 800 Q4 What operation system is X933 A4 X933 based on Android 9 0 Q5 Can I install apps at Akuvox indoor monitor A5 Akuvox have indoor monitor based on Linux system and Android system For Linux system device IT80 IT81...

Page 143: ... connect electrical lock to indoor monitor Q7 Can I communicate other indoor monitor with indoor monitor A7 Akuvox device can communicate with each other no matter it is indoor monitor door phone or ip phone Of course indoor monitor can call to other indoor monitor also if you want you can set other indoor monitor as auto answer mode ...

Page 144: ...29 Contact Us For more information about the product please visit us atwww akuvox com or feel free to contact us by Sales email sales akuvox com Technical support email support akuvox com Telephone 86 592 2133061 ext 7694 8162 We highly appreciate your feedback about our products ...

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