Akura AMTDT 1182, User Manual

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If you are still having difficulty please call the Technical help line. Ring 0845 293 7698 (Normal rates apply).
Opening hours Mon-Fri 8 am – 8pm. Sat 9 am – 4pm. Sun 11am – 4pm “Bank holidays as Sun”
Or try our website :- www.ekey.co.uk (24Hr) Emails should be responded to within 3 - 4 hours should the
consumer have difficulty getting through.
26
Symptom Possible cause Remedy
Dead. Led not lit
Power not connected to
STB
Check STB is connected to the supply and
turned on
No Picture on TV. Led Green
Output of STB not
connected or Input to
TV not selected. Check scart connection to Tv.
Check TV has Scart selected
TV displays "No Signal
Found"
Aerial is disconnected Check aerial connections
Aerial is poor or damaged
Check Aerial condition. If damaged
replace.
If using an indoor aerial it may not be
suitable for Digital signals
Some channels missing.
Poor reception area or
signal
Some signals are stronger than others
have your aerial checked.
Picture freezes or "Blocks" as above as above
Forgotten Child Lock Code Senior moment Re Install channels to cancel channel lock
Cannot receive advertised
channels
Signal upgrade in your area
Re Install channels to add new channels
see page 20
No Remote control functions Batteries exhausted Replace batteries in handset
Object blocking I/R path
Remove any object blocking the I/R signal
path
9. Troubleshooting Guide.
If you are experiencing problems please read below before calling the
Customer Help Guide