Problem
Cause
Solution
Machine has no
power or the rollers
are not turning
●
Power cord is not properly
plugged in
●
Power switch is off
●
Make sure the power cord is
completely inserted
●
Check that the power switch
is in the on position
Excessive noise
●
Operation of the gears is
not smooth
●
Turn off the machine and
contact Akiles Products
Bad lamination
●
Temperature is not at the
correct setting
●
Adjust the temperature
higher or lower until the
desired result is achieved
No increase in
temperature
●
Check power plug
Turn off the machine and
contact Akiles Products.
Corner is not sealed
●
Document is too thick or
the temperature setting
is not hot enough
●
Use a thinner document,
leave approx 5mm of space
around the edges, and/or
turn up the temp setting
Emergency state
●
Something may be stuck
between the rollers or
they are out of position
●
Your ProLam Ultra has a warranty of one year from the date of purchase. In
the event of a manufacturer’s defect, your distributor (at option) will repair or
replace it. IMPORTANT: This warranty does not cover damages due to
improper use or mistreatment of the unit, including any extraordinary event
leading to the damage of the machine, whether it is reversible or not.
●
Turn off the machine and
contact Akiles Products.
7. Warranty Policy
6. Troubleshooting
7
