21
15-series
DVD/CD
Trouble
Action
No playback
There is no disc inserted. Load a disc in the appliance.
Disc is loaded label facing forward. Place the disc
with the label facing backward.
Rating level of the disc is higher than the rating level
setting of the appliance.
Invalid region code.
Incorrect type of disc.
Disc may be damaged or dirty, clean the disc or try
another disc.
Moisture may have condensed inside the appliance.
Remove the disc and leave the appliance powered
on for one or two hours.
No sound or incomplete audio Select another audio track.
During SCAN, SLOW MOTION or SINGLE STEP
the sound is muted.
Check if the disc is in fast forward or fast rewind
mode. Press the PLAY/PAUSE button (56).
No scan or skip possible
Some discs are programmed to refuse user action
at certain sections. This is no malfunction. Single
chapter or track discs do not allow skip function.
Picture distorted or noisy
Disc may be damaged or dirty, clean the disc or try
another disc.
Check TV system setting (PAL/NTSC).
A VCR is connected between the appliance and the
random equipment. Connect the appliance to a A/V
directly.
Clean the disc.
Picture not full screen
Select the screen format from the appliances setup
menu.
Select screen format in disc start menu.
Remote control (RC)
Trouble
Action
RC does not function
Check the battery installation.
Point the RC at the remote control sensor.
Stay within 8 metres of the appliance.
