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AJAX Ajax-hub, User Manual

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AJAX Ajax-hub User Manual Download Page 18

 

The Hub notifies the user of events using three methods: mobile push 
notifications, SMS and phone calls. 

Notifications are set up in the menu 

Users

: 

Event types

 

For what it is used

 

Types of notifications

 

Arming / Disarming 

Notices are received after arming/disarming 

 

SMS 

Summary of Contents for Ajax-hub

Page 1: ... undisputed cruiserweight champion Oleksandr Usyk Hub needs Internet access for connection to the cloud server Ajax Cloud for setting up control from any point of the world transmission of event notifications and update of the software The Ajax Cloud server is located on the capacities of Amazon Web Services Personal data and detailed system operation logs are stored under multilevel protection an...

Page 2: ...cations of the security system Follow the link to download an app for your smartphone Android iOS You may set up in the Hub what events and how will be notified to the user Choose what is more convenient for you push notifications SMS or phone call If the Ajax system is handed over for servicing to a security company an alarm signal will be sent it directly bypassing the server Buy intelligent sec...

Page 3: ...rd of a cellular service provider Micro SIM type 6 QR code 7 Tamper button 8 On Off button Hub Operation Indication by Logo Light When you click the power button the Ajax logo lights up green for a second Right after that the logo changes its color to red indicating that the hub is loading When loading is complete the color of the logo depends on the connection with Ajax Cloud If the hub is not co...

Page 4: ...ion channels are connected Ethernet and GSM Lights bright green One communication channel is connected Lights red The Hub is not connected to the Internet or there is no communication with the server Connection Hub to the Network 1 Open the Hub cover by shifting it down by force Be careful not to damage the tamper protecting the Hub from hacking ...

Page 5: ...et cables to the respective sockets 1 Power Socket 2 Ethernet socket 3 SIM card slot 3 Press and hold the on button for 2 seconds until the logo lights up The Hub needs approximately 2 minutes to identify the available communication channels ...

Page 6: ... Ethernet to set up the network parameters in the mobile application To prescribe the access point username and password correctly please contact the support service of the operator Ajax Account The Ajax security system is set up via the app to which the account of the administrator is connected The account with the information about the added Hubs is placed on the cloud server Ajax Cloud in encry...

Page 7: ...hod manually or with a step by step guide 3 At the registration stage prescribe the name of the Hub and scan the QR code located under the cover or enter a registration key manually 4 Wait until the Hub is registered and a new device appears on the application desktop Hub Installation Prior to installing the Hub make sure that you have selected the optimal location the SIM card demonstrates consis...

Page 8: ...ny premises with the temperature and humidity beyond the range of permissible limits Installation of the Hub 1 Put the Hub on the cover and fix it with bundled screws 2 Fix the Hub cover on the surface using bundled screws If using any other attachment hardware make sure that they do not damage or deform the Hub cover Fixing the Hub cover with screws prevents any accidental shifting of the Hub and...

Page 9: ...e connected devices The app can create up to 50 rooms with each device located only in one room Without creating a room you will not be able to add devices to the Ajax Security System app Creating and Setting Up a Room ...

Page 10: ... attach or make a photo you will easier find the required room in the list By pressing on the gear wheel go to the room set up menu To delete a room move all the devices stored in it to other rooms via the device setup menu Deleting the room will erase all its settings Connecting Devices to the Hub ...

Page 11: ...room However you may refuse and return to this step later The device may be only added if the system is disarmed 1 Open a room in the mobile app and select the option Add Device 2 Give an arbitrary name to the device read out the QR code or insert the ID manually select a location room and go to the next step ...

Page 12: ...t for connection to the Hub is transmitted for a short time at the time of switching on the device If the connection to the Hub failed on the first try switch off the device for 5 seconds and repeat the attempt Up to 10 cameras or NVRs that support RTSP protocol can be connected to the Ajax Hub How to configure and connect an IP camera to the Ajax security system Setting Up the Hub Settings of the...

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Page 14: ...ccess to your security system what rights are granted to them how the Hub notifies of events Ethernet set up of a wired Ethernet connection GSM switching on off cellular communication set up of the connection and verification of the account ...

Page 15: ...ed devices and the devices receive commands from the Hub The value of the number of undelivered packets determines how quickly the Hub learns about the loss of the connected device Calculation of the time for giving the alarm with the default parameters 8 packets 1 corrective x 36 seconds inquiry interval 5 minutes 24 seconds At that information about any alarm or sabotage is transmitted immediate...

Page 16: ...ccounts on the Hub Security Companies security companies in your region Reset of the Hub Settings To return the Hub to the factory settings switch it on then hold the on button for 30 seconds logo will start blinking red At that all the connected detectors room settings and user settings will be deleted User profiles will remain connected to the system Users After adding a Hub to the account you w...

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Page 18: ... events using three methods mobile push notifications SMS and phone calls Notifications are set up in the menu Users Event types For what it is used Types of notifi Arming Disarming Notices are received after arming disarming SMS ...

Page 19: ...fers to the hub calling the phone number specified in the account of the Ajax app We call only in the event of an alarm to get your attention and reduce the feasibility of you missing a critical alert It is recommended that you enable this type of notification The hub consecutively calls all users who have enabled this type of notification in the order specified in the Users Settings If the second...

Page 20: ...nitoring station is provided in the menu Security Companies of the Hub settings Contact representatives of the company providing services in your city and negotiate the connection Connection to the central monitoring station CMS is made via the Contact ID or SIA protocols ...

Page 21: ... solvents How to replace hub battery Complete Set of the Hub 1 Ajax Hub 2 SmartBracket mounting panel 3 Power supply cable 4 Ethernet cable 5 Installation kit 6 GSM start package available not in all countries 7 Quick Start Guide Safety Requirements In installing and operating the Hub follow the general electrical safety regulations for using electrical appliances as well as the requirements of re...

Page 22: ... 20 dBm 6 60 mW limit 25 mW Modulation of the radiosignal GFSK Radio signal range Up to 2 000 m any obstacles absent Communication channels GSM 850 900 1800 1900 MHz GPRS Ethernet Operating temperature range From 10 С to 40 С Operating humidity Up to 75 Overall dimensions 163 х 163 х 36 mm Weight 350 g Certification Security Grade 2 Environmental Class I SP2 GSM S LAN DP3 in conformity with the re...

Page 23: ... does not work correctly you should first contact the support service in half of the cases technical issues can be solved remotely The full text of the warranty User Agreement Technical support support ajax systems ...

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