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AJAX Systems Hub Plus, User Manual

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AJAX Systems Hub Plus User Manual Download Page 18

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Lid

Status of the tamper that responds to hub dismantling:

External power

External power supply connection status:

Connection

Connection status between the hub and Ajax Cloud:

Cellular data

The hub connection status to the mobile Internet:

If the hub has enough funds on the account or has bonus
SMS/calls, it will be able to make calls and send SMS
messages even if the Not connected status is displayed in
this field

Closed — the hub lid is closed

Opened — the hub removed from SmartBracket holder

What is a tamper?

Connected — the hub is connected to external power
supply

Disconnected — no external power supply

Online — the hub is connected to Ajax Cloud

Offline — the hub is not connected to Ajax Cloud

Connected — the hub is connected to Ajax Cloud via
mobile Internet

Disconnected — the hub is not connected to Ajax
Cloud via mobile Internet

Summary of Contents for Hub Plus

Page 1: ...r Manual Updated March 25 2021 Hub Plus is a central device of the Ajax security system coordinating the connected devices and interacting with the user and security company Device is developed only f...

Page 2: ...n Wi Fi and GSM network Please use all these communication channels to ensure more reliable communication between the hub and Ajax Cloud Hub Plus can be controlled via the for iOS Android macOS or Win...

Page 3: ...ecurity system and decrease the number of routine actions Adjust the security schedule program actions of automation devices or in response to an alarm press or by a schedule A scenario can be created...

Page 4: ...perforated part is required for actuating the tamper in case of any attempt to dismantle the hub 3 Socket for the power supply cable 4 Socket for the Ethernet cable 5 Slot for the micro SIM Slot for t...

Page 5: ...nels Wi Fi Ethernet or SIM card are connected Lights up white A single communication channel is connected Lights up green The hub is not connected to the Internet or there is no connection with the Aj...

Page 6: ...ecting to the Network 1 Open the hub lid by shifting it down with force Be careful and do not damage the tamper protecting the hub from dismantling 2 Connect power supply and Ethernet cables to the so...

Page 7: ...1 Power Socket 2 Ethernet socket 3 4 Slots for micro SIM cards connection 3 Press and hold the power button for 2 seconds until the logo lights up...

Page 8: ...disable proxy ltration by MAC addresses and activate the DHCP in the router settings the hub will receive an IP address During the next setup in the web or mobile app you will be able to set a static...

Page 9: ...administrator rights can con gure the Ajax security system via the app The administrator account with the information about the added hubs is encrypted and placed on Ajax Cloud All the parameters of...

Page 10: ...ons to display noti cations in particular is a mandatory condition for controlling the Ajax security system via the smartphone tablet 1 Login into your account 2 Open the Add Hub menu and select the w...

Page 11: ...optimal location the SIM card demonstrates consistent reception all the devices have been tested for radio communication and the hub is hidden from direct view The device developed only for indoor us...

Page 12: ...o can be read horizontally outside the premises outdoors nearby or inside any metal objects that cause attenuation and shielding of the radio signal in places with a weak GSM signal close to radio int...

Page 13: ...es the risk of device theft If the hub is rmly xed the attempt to tear it off triggers the tamper and the system sends a noti cation Rooms in the Ajax app The virtual rooms are used to group the conne...

Page 14: ...e for the room and optionally attach or make a photo it helps to nd the needed room in the list quickly By pressing on the gear button go to the room settings menu To delete the room move all the devi...

Page 15: ...med 1 Open the room in the app and select the Add Device option 2 Name the device scan the QR code or insert the ID manually select the room and go to the next step 3 When the app starts searching and...

Page 16: ...see them in the Ajax app in the Devices menu Icons Meaning 2G connected 3G connected SIM card is not installed The SIM card is defective or has a PIN code on it Hub battery charge level Displayed in...

Page 17: ...tected Cellular signal strength Shows the signal strength of the mobile network for the active SIM card We recommend installing the hub in places with the signal strength of 2 3 bars If the signal str...

Page 18: ...e able to make calls and send SMS messages even if the Not connected status is displayed in this eld Closed the hub lid is closed Opened the hub removed from SmartBracket holder What is a tamper Conne...

Page 19: ...net Internet connection status of the hub via Ethernet Average Noise dBm Noise power level at Jeweller frequencies at the hub installation site The acceptable value is 80 dBm or lower Monitoring Stati...

Page 20: ...an be updated remotely ID ID serial number Also located on the device box on the device circuit board and on the QR code under the SmartBracket panel Settings Settings can be changed in the Note that...

Page 21: ...MS and push noti cation text The name can contain up to 12 Cyrillic characters or up to 24 Latin characters To change it click on the pencil icon and enter the desired hub name Users user settings for...

Page 22: ...ates Router gateway used by the hub DNS DNS of the hub Wi Fi settings for Wi Fi Internet connection The general list displays all networks available to the hub Wi Fi allows you to enable and disable W...

Page 23: ...e network registration error when this setting is activated the hub ignores errors when trying to connect via a SIM card Activate this option if the SIM card cannot connect to the network Disable Ping...

Page 24: ...ernet via a SIM card To nd out the settings of your cellular operator contact your provider s support service How to set or change APN settings in the hub Incoming the amount of data received by the h...

Page 25: ...up mode con guration This allows you to Manage the security modes for separate premises or groups of detectors For example the o ce is armed while the cleaner works in the kitchen Delimit access to co...

Page 26: ...The settings determine how frequently the hub communicates with devices and how quickly the loss of connection is detected The time before raising the alarm by the communication loss between hub and d...

Page 27: ...are transmitted immediately regardless of the ping interval We do not recommend reducing the default settings of the ping period and interval Note that the interval limits the maximum number of connec...

Page 28: ...range of 1 to 10 The default value is 10 Firmware Auto Update Con guring automatic OS Malevich rmware updates Hub System Logging Learn more about scenarios If enabled the rmware is automatically updat...

Page 29: ...logs as this information may be helpful in the event of errors in the operation of the system Advanced settings The list of advanced hub settings depends on the type of application standard or PRO Aj...

Page 30: ...ation between the hub and the Ajax Cloud server is calculated using the following formula Learn more about PD 6662 2017 How to con gure the system to comply with PD 6662 2017 Server Ping Interval sec...

Page 31: ...pen If in app panic button is pressed When the function is active the hub activates the connected sirens if the panic button was pressed in the Ajax app You can disable the sirens reaction when pressi...

Page 32: ...e detectors Allows con guring interconnected FireProtect alarms of re detectors The feature is recommended by European re standards which require in the event of a re a warning signal power of at leas...

Page 33: ...s setting is only available in Alarm con rmation is a special event that the hub sends to the CMS and system users if several certain devices have triggered within a speci ed period of time By respond...

Page 34: ...ates situations when the user arms the system with detectors that generate false alarms Arming Disarming Process This setting is only available in The menu allows to enable arming in two stages as wel...

Page 35: ...to manually disable a speci c device Learn more about deactivating devices manually Clear noti cations history Clicking the button deletes all noti cations in the hub events feed What is Devices Auto...

Page 36: ...n of the security company via a direct connection Available protocols Ajax Translator Contact ID and SIA Connect on demand Enable this option if you need to connect to the CMS Central Monitoring Stati...

Page 37: ...sends test reports with a given period to the CMS Central Monitoring Station for additional monitoring of object connection Monitoring Station Ping Interval sets the period for sending test messages f...

Page 38: ...ity system noti es them about the events How to add PRO to the hub Security companies a list of security companies in your area The region is determined by the GPS data or the regional settings of you...

Page 39: ...ser pro les will remain connected to the system Users After adding the hub to the account you become the administrator of this device One hub can have up to 100 users administrators The administrator...

Page 40: ...i cations SMS and calls Noti cations are set in the menu Users Event types For what it is used Types of noti cations Arming Disarming Noti cations in case of arming disarming Alarm Notices of intrusio...

Page 41: ...ecurity system app if an Internet connection is available SMS is sent to the phone number indicated by the user when registering the Ajax account The phone call means that the hub calls the number spe...

Page 42: ...nnecting the Ajax system to the central monitoring station is provided in the Security Companies menu of the hub settings Contact representatives of the company providing services in your city and neg...

Page 43: ...ft dry napkin suitable for equipment maintenance Do not use any substances containing alcohol acetone gasoline and other active solvents for cleaning the hub Complete Set Safety Requirements How to re...

Page 44: ...amaged power cable Tech Specs Devices up to 150 Groups up to 25 Users up to 99 Video surveillance Up to 50 cameras or DVRs Rooms up to 50 Scenarios up to 64 Reactions by arming and disarming are not i...

Page 45: ...DCS1800 3G WCDMA 900 2100 B8 B1 Installation Indoors Operating temperature range From 10 to 40 Operating humidity Up to 75 Overall dimensions 163 163 36 mm Weight 350 g Warranty Warranty for the AJAX...

Page 46: ...Technical support User Agreement support ajax systems...

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