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Error 13: Main Board and AZRA6CM1VALC module communication error 

This incident blocks the control of the zone. To solve this incident check: 

1.

 

Status of the control module of the radiant elements: Correctly powered. 

2.

 

Status of the control module of the radiant elements and the main control board: Airzone connection bus LEDs are 
operating properly. 

3.

 

Connection: Check the polarity of the connectors of the main control board and the radiant element board. 

4.

 

Wiring: Disconnect the terminal from the Airzone connection bus and check that the voltage between the poles (A/-) 
and (B/-) is about 1 Vdc.  

 

Error 17: Airzone-Lutron integration Gateway-System 

The system loses communication with the Gateway. Check the gateway is properly plugged to the production control board 
as well as the connection between the production control board AZX6CCP and the system main board. 

 

 

 

 

 

 

 

Summary of Contents for 8435418928905

Page 1: ...r e b m u N e g a P d r a o b p il C Installation Manual RADIANT365 AZRA6RADIANT AZRA6CM1VALC...

Page 2: ...1 8 ZONES AZRA6RADIANT AZRA6CM1VALC...

Page 3: ...irzone production control board AZX6CCPWSCC 11 Airzone Production control board AZX6CCP 11 Airzone air to water HP gateway AZX6GAW XXX 11 Airzone Lutron integration gateway AZX6GTILUT 12 KNX integrati...

Page 4: ...33 Assembly 33 Configuration 33 KNX integration gateway AZXKNXGTWAY 34 Assembly 34 Connection 34 Assembly and connection evaluation 35 Initial configuration 35 Airzone Blueface and Think thermostats...

Page 5: ...are not handled appropriately The symbol of a crossed out waste bin indicates that electrical equipment should be collected separately from other urban waste For correct environmental management it m...

Page 6: ...ommunications Mounted on DIN rail or on wall Functionalities Two control relays for On Off Three control relays for fan speed stages selection Automatic speed selection according to the number of zone...

Page 7: ...n and Portuguese Control of temperature and Operation mode Master thermostat Room temperature and relative humidity measurement of the zone Eco Adapt function Sleep function Temperature and mode time...

Page 8: ...for controlling Airzone systems through Airzone Cloud platform Accessible through browser or App available for IOS and Android Connected to router via Ethernet AZX6WSCLOUDDINC or WiFi AZX6WSCLOUDDINR...

Page 9: ...and error resolution Important Only available for installations with AZX6CCP AIRZONE SUPERMASTER CONTROLLER AZX6CSMASTER S E B G Monochrome LCD touch screen back lighted controller for managing the s...

Page 10: ...s AIRZONE PRODUCTION CONTROL BOARD AZX6CCP Control board of production units through 6 relays of 10 A Communications through domotic bus Externally powered at 110 230 Vac Wall mounted Functionalities...

Page 11: ...riting of the operating mode Reading Writing of the cooling heating demand Reading Writing of the fan speeds Important Only available for installations with AZX6CCP KNX INTEGRATION GATEWAY AZXKNXGTWAY...

Page 12: ...ystem use Airzone cable shielded twisted pair cable formed by 4 wires 2x0 22 mm2 2x0 5mm2 AWG 20 4 wired Do not place the system bus close to high power lines fluorescent lights LED lamps motors etc I...

Page 13: ...LATION Before the Airzone system commissioning please check The system is going to control works correctly without the Airzone system installed Important For installations with radiant surfaces only i...

Page 14: ...ents that can be connected Airzone Thermostats Blueface AZRA6BLUEFACEC Think AZRA6THINKC and Lite AZRA6LITEC Airzone 3 speeds stages dehumidifier control module AZRA6CMOD3V Airzone Radiant365 Control...

Page 15: ...aster controller AZX6CSMASTER S E KNX Integration Gateway AZXKNXGTWAY It has a 2 pin terminal for the domotic bus connection This system can only be connected by bus Attach the wires with the terminal...

Page 16: ...screws following the color code Important According to the current local and national regulations it is mandatory to add a switch or other element to disconnect the system to the external supply wirin...

Page 17: ...he system to the external supply wiring so that a constant separation between poles is guaranteed The system will restart automatically if the supply is eventually turned off Configure the AZRA6CM1VAL...

Page 18: ...t polarity Important Use a suitable screwdriver to press in the locking tabs Maximum number of valves permitted 2 for each output 20 valves in total AIRZONE WIRED THERMOSTATS AZRA6BLUEFACEC AZRA6THINK...

Page 19: ...on the wall through a support It is recommended not to locate it more than 40 meters away from the main control board To fix it to the wall follow these steps Remove the back of the thermostat and in...

Page 20: ...security system before taking away the thermostat from the wall WEBSERVER AIRZONE CLOUD DIN ETHERNET WIFI AZX6WSCLOUDDIN C R Assembly The Webserver Airzone Cloud Din can be mounted on DIN rail or on w...

Page 21: ...Attach the wires with the terminal screws following the color code It is connected to the module through a 3 pin terminal Attach the wires with the terminal screws following the color code Important...

Page 22: ...move the fixing post from the Webserver to mount the production control board Connection The Webserver Cloud connects to the domotic bus of the main board It has a 2 pin terminal exterior domotic bus...

Page 23: ...unting Embedded Supermaster thermostats are supplied in 100x100 mm junction boxes Compatible junction boxes Solera 362 100x100 mm Jangar 2174 100x100 mm IDE CT110 100x100 mm Fematel Ct35 100x100 mm Fo...

Page 24: ...ons For the mounting of the main control board follow the following steps Locate the control board close to the unit to be controlled Unscrew the cover securing the back part to the wall Make all the...

Page 25: ...ol board has 4 digital inputs to externally control the Airzone systems These inputs are configured as normally open It is recommended to use a shielded cable to connect it ACS This input activates th...

Page 26: ...A at 110 230 Vac tension free Note that to control elements with a greater power it is recommended to use contactors in accordance with the power required Important Remember to connect the neutral co...

Page 27: ...e radiant demand to the production control board Zoning module for Electrical Heating Element AZDI6MZSRE C R in Acuazone and Innobus Pro32 systems regardless of the Main Control Board configuration SW...

Page 28: ...s it is mandatory to add a switch or other element to disconnect the system to the external supply wiring so that a constant separation between poles is guaranteed The system will restart automaticall...

Page 29: ...allows the connection of control peripherals in order to manage all the systems connected to the production control board These are the elements that can be connected Webserver Airzone Cloud Ethernet...

Page 30: ...ooling mode Air ON ON Radiant ON ON Off ON Heating mode Air ON ON Radiant ON ON Off ON RadianT Mode Demand Control Relays FRIO_Y CALORB_W AIRE_Y RADIANTE_Y AIRE_W RADIANTE_W Stop Off Cooling mode Radi...

Page 31: ...W2 sets the type of installation to control by the central production control The operation logic of the microswitch is as follows AIRZONE AIR TO WATER HP GATEWAY AZX6GAW XXX Important Only available...

Page 32: ...The use of the Airzone Lutron integration Gateway is not compatible with the following elements Webserver airzone cloud AZX6WEBSCLOUDC AZX6WSC5GER and AZX6WSCLOUDDIN C R Airzone cloud ethernet product...

Page 33: ...away pull the reed down to release it Connection KNX gateway connects to the AC unit bus of the main board It has a 5 pin terminal to connect it to the domotic bus of the main board Attach the wires...

Page 34: ...may alter the process Start the radio channel search to do so press Airzone to start the search The controller will display the different wireless zone modules found with the signal level of each one...

Page 35: ...36 Blueface Think Important Use to confirm and to return...

Page 36: ...value Other settings Configure other functionalities of the LITE thermostat from the advanced configuration menu of a Blueface thermostat see section Advanced Settings Zone parameters If the associat...

Page 37: ...nd generate demand in all the zones Then switch off and on all the zones to verify the associated control outputs are correct To manage your thermostat check the user manual ADVANCED SETTINGS To acces...

Page 38: ...level is higher than 55 in any active zone Reset system only available for master thermostat Blueface Resets the system and returns to factory settings To reconfigure the thermostats please check Ini...

Page 39: ...ays Select Auto if you have mixing valves for cooling in your installation It is set to Manual by default SELF DIAGNOSE AIRZONE BLUEFACE AND THINK THERMOSTATS AZRA6BLUEFACEC AZRA6THINK C R Blueface an...

Page 40: ...are operating properly 6 Connection Verify the polarity of the main control board and thermostat connectors 7 Wiring Disconnect the terminal from the Airzone connection bus and check that the voltage...

Page 41: ...tion module must be previously open from SW1 button or from any thermostat pressing Wireless module inside Advanced Settings zone settings 5 Restart system If the system is restarted this error may be...

Page 42: ...ange the zone number reset the thermostat and start association process Error 8 Wireless thermostat Lite not found The zone ceases to measure the room temperature of an associated wireless Lite thermo...

Page 43: ...e webserver Check the connection of the webserver to the Main board domotic bus AZX6WSCLOUDDIN C R AZX6WEBSCLOUDC AZX6WSC5GER Check the webserver is properly plugged to the production control board as...

Page 44: ...e operating properly 3 Connection Check the polarity of the connectors of the main control board and the radiant element board 4 Wiring Disconnect the terminal from the Airzone connection bus and chec...

Page 45: ...l module 3 Wiring Disconnect the terminal from the Airzone connection bus and check that the voltage between the poles A and B is about 0 65 Vdc Error C 02 Main Control Board Production Control Board...

Page 46: ...ontrol Board 2 Check the status of the LEDs of the gateway To do this check the self diagnose section or the technical sheet of the gateway Error C 11 Aerothermal Gateway Aerothermal indoor unit Commu...

Page 47: ...s Status LED blinking red quickly Wireless Lite Thermostat Main control board communication error This incident blocks the control of the zone Check that Error 1 not appear in all thermostats If so ve...

Page 48: ...D3V Airzone Radiant365 Control Module For Wired Valves 110 230v Valc AZRA6CM1VALC Webserver Airzone Cloud AZX6WSCLOUDDINC AZX6WSCLOUDDINR AZX6WEBSCLOUDC o AZX6WSC5GER Airzone Production Control Board...

Page 49: ...50 NAVIGATION TREES NAVIGATION TREE BLUEFACE THERMOSTAT...

Page 50: ...51 NAVIGATION TREE THINK THERMOSTAT...

Page 51: ...2 400 446 http www myzone airzone es Parc Tertiaire Silic Inmeuble Panama 45 Rue Villeneuve 94573 Rungis France T l phone 33 184 884 695 Fax 33 144 042 114 http www myzone airzonefrance fr Via Fabio F...

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