THE TOUCH POINT (X,Y,Z) IS TOTALLY INCORRECT
THE DRIVER IS CRASHING DURING THE LAUNCH
(AND DISAPPEARS FROM THE TASKBAR)
1
Double-check on the NUC Player that the 3 AIR TOUCH® Sensors are correctly connected.
Color stickers are visible on each sensors as well as on the NUC Player. These stickers has to match.
2
To rearrange the sensors connection scheme
: you can launch the Configuration Manager Tool to modify the
parameters. Please note that the Driver and the Configuration Manager Tool can't run at the same time.
1
Double-check if the 3 AIR TOUCH® sensors are visible by Windows.
Launch the Windows Camera application via the Windows Search bar.
If the sensors are not visible: jump to Step 2.
Camera
All
Apps
Documents Web
More
Best match
Search the web
Folders (4+)
Settings (6)
camera - See the results
Camera
App
Open
Pin to Start
Pin to taskbar
App settings
Rate and review
Share
Camera
App
2 Disconnect and Reconnect the 3 sensors USB cables on the NUC Player (inside the Stand).
Top sensor
Left sensor
Right sensor
I DO NOT FIND ANY SOLUTION TO MY PROBLEM
Our Support Team helps you
In the case you don’t find the solution to your technical issue, please contact our Support Team via email at:
We will help you remotely with our Configuration Manager Tool.
21
FAQ
