Airush FOIL, Manual, Page: 12 / 24

8/WARRANTY POLICY
Airush Warranty
Airush Warrantees this product to be free of major manufacturing defects in materials or workmanship to the original
purchaser for a period of 1 year from the date of purchase. This excludes any wear components that have been
subjected to normal wear and tear.
The following are not covered by this warranty:
• Damage due to crashing on land or water
• Use outside of kiteboarding
• Damage to the mast
• Damage due to improper care or storage
All warranty claims must be submitted through the retailer where the product was purchased. The retailer will contact
the distributor in the respective country and provide a decision in a timely manner.
No warranty claims are to be lodged through Airush International.
The warranty is subject to the following conditions:
1. The warranty is valid ONLY when the warranty item has been purchased from an authorized dealer or distributor.
2. The warranty is valid only when the product is used for normal recreational activities.
3. The warranty is valid only when the proper Airush warranty procedure has been followed as defined in the Airush
Warranty Protocol.
4. Airush will make the warranty determination only after inspection and/or analysis of photos of the product clearly
showing the defect.
5. If a product is deemed to be defective by Airush, the warranty covers the repair or replacement of the
defective product only. Airush is not responsible for any cost, losses, or damages incurred as a result of loss of
use of the product.
6. The warranty does not cover damage caused by misuse, abuse, neglect of normal wear and tear including but not
limited to, punctures, rigging with other than Airush components, damage due to excessive sun or wind exposure or
seam failure due to over-inflation, damage caused by improper handling and storage, damages caused by crashing in
waves or shore break and damage caused by anything other than damage caused by anything other than defects in
materials and workmanship.
7. The warranty is void if any unauthorized repair, change or modification, has been made to any part of the equipment.
8. The warranty for any repair or replacement equipment is good from only the date of the original purchase.
9. The original purchase receipt must accompany all warranty claims. The name of the retailer and date of purchase
must be clear and legible.
10. There are no warranties that extend beyond what has been specified here.
Airush Warranty Protocol
For all warranty claims you must provide the following at the request of the retailer where the product was purchased:
1. Completed warranty form that includes a detailed explanation of the damage/fault and a full description of how it
happened.
2. Proof of purchase.
3. Pictures showing the detail of the fault.
4. Pictures showing the serial number of the board or kite.
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