Airtel SH960S-AT, Owner'S Manual

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Appendix
16
Appendix
5
Contact us:
Help is close at hand. Everywhere. Our aim is to help you as quickly and as efficiently as possible at first point of
contact.
On-screen tips
Go to Help section of the EPG to find out more about the features of our service.
Customer support
As an airtel customer, you have the convenience of accessing our 24-hour customer care numbers from
anywhere in India.
When you call in to our customer care, please do remember to mention your Customer ID for us to serve you
better. You can also e-mail your queries, comments or suggestions to us at digitaltv@airtel.com. Mention your
Customer ID in the subject of the mail without any space or any special characters between the digits for a quick
response.
Our website
For detailed information about our products, services and offers, visit us at www.airtel.in/digitaltv. What’s more,
on our website you can:
• Recharge your account.
• View the list of Pay-Per-View movies and a variety of other programmes.
• Order Pay-Per-View content.
• Locate Airtel Digital TV dealers or airtel Relationship Centres.
Do login to our website and fill in a small form stating your Customer ID and phone number. This will help us
generate a web login (your e-mail ID) for you with a password that can be used to access our services anytime,
anywhere.
airtel Relationship Centres
Need to get yourself a new digital TV connection, recharge your account or have a doubt to clarify? Visit the
nearest airtel Relationship Centre and interact with our customer care executives for all your queries.
Local customer care numbers:
State Name Local Call Centre State Name Local Call Centre
Andhra Pradesh 040 44448080 Maharashtra 020 44448080
Assam 8133848080 MP & CG 0755 4448080
Bihar & Jharkhand 9955148080 Mumbai 022 44448080
Delhi NCR 011 44448080 NESA 8132948080
Gujarat 079 44448080 Odisha 7077448080
Haryana 0124 4448080 Punjab 0172 4448080
HP 8628048080 Rajasthan 0141 4448080
J&K 9596748080 Tamil Nadu 044 44448080
Karnataka 080 44448080 Uttar Pradesh 0522 4448080
Kerala 0484 4448080 WB 033 44448080
12150 toll free for airtel subscribers