Airstream INTERNATIONAL TRAILER, Owner'S Manual

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AIRSTREAM INTERNATIONAL TRAILER OWNERS MANUAL
A-5
SERVICE:
The Airstream Silver Key Delivery Program is an exclusive Airstream program. Before leaving the factory,
each and every vital part of the trailer is tested for performance. Each test is signed and certified by an
inspector. After the trailer arrives on your dealer's lot all of these vital parts and systems are again tested.
When you take delivery of your new trailer you will receive a complete check out.
Silver Key Delivery does not stop here. At that time a specified list of performance checks on your trailer
equipment will be conducted and any deficiencies you have experienced since taking delivery will be
corrected.
Please contact your dealer if you need service. Major service under your Airstream Limited Warranty is
available through our nationwide network of Airstream Dealer Service Centers. An up-to-date list of Dealer
Service Centers has been provided with your new trailer. This list is current as of the date of this
publication.
Occasionally dealerships change, or new dealers are added who may not appear on this list. For this reason,
it is suggested that you contact your local dealer from time to time and bring your list up to date. He can
also provide you with additional copies if you need them. ALL CENTERS OPERATE ON AN
APPOINTMENT BASIS FOR THE UTMOST EFFICIENCY.
When you require service from the Airstream Factory Service Center, or a Certified Dealer Service Center,
please contact the service manager for an appointment, and kindly inform him if you are unable to keep the
appointment date or wish to change it.
Service may be arranged at the Factory Service Center by contacting the Service Coordinator at:
Airstream Factory Service Center
P.O. Box 629
419 W. Pike Street
Jackson Center, Ohio 45334-0629
Phone: 937-596-6111
REPORTING SAFETY DEFECTS
If you believe that your vehicle has a defect, which could cause a crash or could cause injury or death, you
should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to
notifying Airstream, Inc.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect
exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become
involved in individual problems between you, your dealer, or Airstream, Inc.
To contact NHTSA you may either call the Auto Safety Hotline toll-free at 1-800-424-9393 (or 366-0123
in Washington, D.C. area) or write to: NHTSA, U.S. Department of Transportation, Washington, D.C.
20590. You can also obtain other information about motor vehicle safety from the Hotline.