Magic Box Voice Amp & Magic Box Gold Installation Guide
DUG01373-SP
Airspan Commercial and Internal Use
16
4 Troubleshooting - Sprint Magic Box Voice Amp
Table 1: LED Display
LED
Color & Pattern
Description
User Action
WAN
Solid Green
WAN port is connected to peer and has
obtained an IP addresses over the local
network.
None
Blinking Green
Acquiring IP Address. (DHCP process)
Wait
Solid Red
HW problem or connection problem.
Connect Ethernet Cable.
If continues
– Contact
Sprint
Blinking Red
The device is initializing
Wait
Off
SW Loading
C-NET
Solid Green
CDMA IPSec Tunnel established
None
Solid Red
CDMA IPSec tunnels is down or has not
established a connection. (More than 15
minutes)
Contact Sprint
Blinking Red
CDMA IPSec tunnel is establishing a
connection. Blinks as long as tunnel still
establishing.
Tunnel have gone down for less than 15
minutes.
Wait
Off
SW Loading
GPS
Solid Green
GPS device has acquired a lock and is
ready.
None
Solid Red
GPS error. GPS has not achieve fix since
Boot up (30 minutes or more)
Verify external antenna
is connected and located
close to a window.
If continues
– Contact
Sprint
Blinking Red
GPS is acquiring a lock
Wait
Off
SW is loading
CDMA
Solid Green
Voice service is up.
None
Solid Red
Voice service error. Voice service has
been down for 30 minutes.
Contact Sprint
Blinking Red
Voice service is coming up, or voice
service is down for 15 minutes.
Off
Voice service disabled by the operator.
Contact Sprint
CDMA
All
LEDs
Solid Red
CDMA Femto HW Error
Contact Sprint
