AIRSHIP DVR Quick Setup Manual Download Page 20 | Manualshive

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AIRSHIP DVR Quick Setup Manual Download Page 20

19

7.

If Retrieve Server Properties Fails

Here are some things to try:



Verify the

IP address

of the server is correct.



Click the

Server Specific Login

option and enter a

User

and

Password

that has been configured on the

AIRSHIP

DVR

Server for your use.



Check

User Group Permissions

on the DVR Server to be

sure the user account has permission for

Remote

access.



Exit

Settings

and click the

Lock

icon above twice to log out

and then log in with a user that has been configured for
access to the

AIRSHIP

DVR Server.

If there are any networking errors, you’ll need to check the

AIRSHIP

DVR Server’s network settings and troubleshoot normal

TCP/IP networking issues.

Note the

Command Port

in use, the default is 6001. If this is

changed on the DVR Server, you must match that change here.

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Summary of Contents for DVR

Page 1: ......

Page 2: ...AIRSHIP DVR Quick Setup Guide Manual Revision 1 20 ...

Page 3: ...OMMENDATIONS 12 AIRSHIP DVR CLIENT SETUP 13 1 MINIMUM SYSTEM REQUIREMENTS 13 2 AIRSHIP WEB CLIENT 14 3 AIRSHIP DESKTOP CLIENT INSTALLATION 15 4 FIRST LOGIN 16 5 SETUP 17 6 CONNECTING TO DVR SERVERS 18 7 IF RETRIEVE SERVER PROPERTIES FAILS 19 8 VIEWING CAMERAS 20 9 PLAYBACK 21 10 RECOMMENDATIONS 22 AIRSHIP CLIENT SETUP FOR EMBEDDED DVR 23 1 CONNECTING TO AN EMBEDDED DVR 23 2 IF RETRIEVE SERVER PROP...

Page 4: ... non administrator rights Its password can and should be changed User admin Password admin Group Administrators Abilities Can connect from remote Complete system configuration and access Its password can and should be changed User poweruser Password poweruser Group Power Users Abilities Can connect from remote use all features and configure everything EXCEPT User Management and General System sett...

Page 5: ...display in their pre assigned grid space Camera List Explore the Cameras list in the left Security Assets column Click the camera icon to turn a Live View off and on Click the round icon to manually turn recording off and on Click the siren icon to manually turn on alarm monitoring This one stays white until an alarm event is detected then it turns red until the alarm event is ended NOTE Manual co...

Page 6: ...deo servers User Management Go to User Management Users Click on Edit User to change each user s password Remember passwords are CaSe SeNsItIvE so make sure the Caps Lock is off Add users as needed for Server or Client access Place users into groups to restrict their AIRSHIP abilities Email addresses are used for Email features throughout the software Cameras Go to the Cameras folder click the sig...

Page 7: ...ick on the Timeline to see the video you want at that point in time Playback Options Use the Calendar panel on the bottom left to choose from previous days A RED date means there is recording data available for that day and a WHITE date means no recordings on that day Click on Clip Mode to export a clip of your recorded video Use the Motion Search panel to search for movement recorded by the camer...

Page 8: ...will be monitored for any alarms events To increase how long past camera recordings are kept Video Retention reduce normal recording quality and or reduce the frame rate or turn off continuous recording altogether If no one needs to access the Server remotely turn off Remote and Web Client access Make and set camera Motion Detection Areas so that trees in the distance or other such objects don t s...

Page 9: ...he setup tool that comes with the camera to put it on the same network as the AIRSHIP DVR Server The IP Camera must be configured with a User and Password We recommend not using the default user and password combination as this publicly accessible information can compromise security TIP To ensure your IP cameras are on the same network as the AIRSHIP DVR server be sure that the first three number ...

Page 10: ...ense Info View the IP DEVICES area to see what licenses are available and if there are any unlicensed devices configured If you already have IP Cameras connected make sure that adding your new IP Cameras will not go over the number of licensed IP Devices listed here Click Create License Request to generate a LicenseRequest dat file to send to your AIRSHIP Reseller to purchase new IP Camera License...

Page 11: ...e IP Setup button Click the button to add a new IP Camera to the list Fill in the IP Address port number usually 80 a Name you can use to recognize it later and choose the maker s name from the Type list Click OK to save the new device item At this time the Enable column entry will read NO in the device list Click and highlight the IP camera on the list and click on Configure to view the IP Camera...

Page 12: ... Go into the AIRSHIP DVR Server Setup Settings on the Live screen toolbar to configure Recording Alarm and other options for the IP Camera Note Recording quality is configured through the Camera s built in configuration page You can access this page from within AIRSHIP by opening the DEVICES menu on the Server Setup page Select the camera and click on the Configure Remote Device button appearing i...

Page 13: ...at should be available to the DVR Server for normal daily work when no one is actively reviewing video IP Camera features vary a lot go to Settings Cameras and click on each new IP Camera to review all of the available settings tabs You ll find that the available configuration options change from model to model and vary greatly from analog cameras Don t forget to review the remote client s Camera ...

Page 14: ...ntel Pentium 4 2 8GHz or above Motherboard Intel chipset 945 or above RAM 4 GB 2 GB 1 GB Display ATI or nVidia 512MB PCIe x16 with DirectX 9 0c 1024 x 768 pixels and 16 or 32 bit color ATI or nVidia 256MB PCIe x16 with DirectX 9 0c 1024 x 768 pixels and 16 or 32 bit color ATI or nVidia 128MB PCIe x16 with DirectX 9 0c 1024 x 768 pixels and 16 or 32 bit color Web Browser Microsoft Internet Explorer...

Page 15: ...nt Open Internet Explorer and enter the address using your DVR Server s IP Address or Hostname such as http 10 2 2 101 or http AIRSHIP sd You will be prompted to download an Active X Control Click on the information bar to reveal a drop down menu Click on Install ActiveX Control A Security Warning dialog box may appear Click on the Install button After the installation is completed the AIRSHIP Web...

Page 16: ...to start the installation Follow the instructions on screen until the AIRSHIP Client is installed You will find two important shortcuts on the Desktop and in the Start Menu AIRSHIP Client and Client Setup Tool Use the Client Setup Tool to Change settings such as Max Live or Playback Screens Backup settings or restore in case of a problem Run analysis programs Get quick access to Windows settings l...

Page 17: ...t This first run login should be set with a secure password On subsequent logins you can enter the user system and the password you set at first login You can also go to User Management to change the system user password and if you wish add other new users NOTE Logging into the Client does NOT necessarily log you into a DVR Server See section 7 for more information ...

Page 18: ...details Systems Click the sign next to the System folder View the General folder for settings that affect the entire system such as Auto Login Audible Alarm sounds etc See the Network folder to configure Email notification settings Users Go to User Management Users Click on Edit User to change each user s password Remember passwords are CaSe SeNsItIvE so make sure Caps Lock is off Add users as nee...

Page 19: ...eras etc A new Group with the newly connected DVR s cameras listed will be created for you See the Groups folder on the left to see this new Group and make any changes you want The Group section is where you can hide cameras you don t wish to view Click OK at the bottom right to save your new DVR Server settings for this Client On the Main Screen you ll see the new Group and you can drag n drop th...

Page 20: ...DVR Server to be sure the user account has permission for Remote access Exit Settings and click the Lock icon above twice to log out and then log in with a user that has been configured for access to the AIRSHIP DVR Server If there are any networking errors you ll need to check the AIRSHIP DVR Server s network settings and troubleshoot normal TCP IP networking issues Note the Command Port in use t...

Page 21: ... ESC key or your keyboard to pop the cameras to Full Screen Without the graphic interface Explore the Cameras list on the left Drag one camera onto the display area to see just one video Drag an entire Group onto the display area to see all the cameras in that group up to your configured maximum limit TIP Use the Color panel at the bottom left to change the Camera color settings This will help to ...

Page 22: ...video You can export to a file send the video by email or burn the video to a CD or DVD Use the Motion Search panel to search for movement in a camera Use Seek to pull up a particular time from a camera or several cameras Click Calendar to go back to normal mode viewing Click on Digital Zoom at the top to zoom in on 2 different areas of the recording at the same time To zoom hold down the left mou...

Page 23: ...makes sense regardless of which DVR they are from A Group for Doors a Group for Hallways a Group for Parking Lots etc Use the Client Setup Tool to tune your Maximum Live and Playback Screens settings for your workstation By monitoring your CPU usage with Windows Task Manager you can slowly add more Videos until the CPU usage is near 90 Then set the Maximum Allowed to keep your AIRSHIP Client runni...

Page 24: ...n that icon Try clicking on Retrieve Server Properties see the note below if Retrieve Server Properties fails If your network connection is good and your user has access then your Server Properties below will get filled in with the number of cameras etc A new Group with the newly connected DVR s cameras listed will be created for you See the Groups folder on the left to see this new Group and make...

Page 25: ...min password 12345 Check User Group Permissions on the DVR Server to be sure the user account has permission for Remote access Exit Settings and click the Lock icon above twice to log out and then log in with a user that has been configured for access to the AIRSHIP DVR Server If there are any networking errors you ll need to check the AIRSHIP DVR Server s network settings and troubleshoot normal ...

Page 26: ...e no longer available Your standard AIRSHIP servers will continue to be available To Generate a License First be sure you have successfully connected or retrieved Server properties at least once Follow instructions on the License screen to generate a ClientLicenseRequest dat file Email the ClientLicenseRequest dat file to your vendor You will then receive a clientlicense dat file in return Shut do...

Page 27: ...t you see some connection information Click Configure Remote Server to open the Remote Server Settings From here explore the tree of folders on the left to see all the Embedded DVR settings Use the Apply or OK buttons at the bottom to send your changed settings to the Embedded DVR NOTE Some settings changes require that the Embedded DVR be restarted for them to take effect ...

Page 28: ......

Page 29: ...AIRSHIP Industries Inc 345 118th Ave SE Ste 120 Bellevue Washington 98005 Tel 1 425 462 4250 Fax 1 425 467 8090 www AIRSHIPdvr com Copyright 2011 AIRSHIP Industries Inc ...

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