AIROCIDE APS-200, Manual

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15
If the unit is sent to the Company for warranty service, the cost of the
transportation of the unit to and from the Company service center, or that
of an Authorized Representative shall be borne by the Consumer, unless
Company and the Consumer agree otherwise, in writing. The Company
shall not be responsible for any units lost or misplaced in transit, so the
Consumer is encouraged to purchase insurance for the unit during shipping.
If the unit is not accepted for warranty service or if the Company
determines that the issue with the unit is not the result of a defect in
materials or workmanship, the Company shall provide a description of
the cause of the issue. If the Consumer disagrees with the Company’s
determination, prior to pursuing any other remedy, the Consumer must
appeal that decision to the Company’s Warranty Administrator by sending
a letter to the address listed on page 14 explaining why warranty service
should be provided. The Warranty Administrator shall have 30 days to
respond, and the Consumer shall consider that response for 30 days prior
to pursing any other remedy.
Exceptions & Exclusions
The warranty does not cover damage caused by the user, alterations,
abuse, misuse, neglect, improper installation, non-observance of
operating instructions, accidents, improper use, unauthorized repair,
catastrophe/ natural disaster, power surges, and normal wear and tear.
The Warranty will cease to be valid if any of the original serial numbers are
removed or defaced or if the unit is removed from the country in which it
was originally purchased.