Section 6
Troubleshooting
For Cable Modem Users Only
Step 1
Go to the router’s Setup Wizard.
Step 2
At the Cable Modem setting (
Dynamic IP Address
), click on the
Clone MAC
button and click
Next
.
Step 3
Proceed through the rest of the setup.
Step 4
Verify the
Connection Status
as described in
Section 4
.
For Cable Modem and DSL Users
Step 1
Power off the Cable/DSL modem, router, and computer and wait for
5 minutes
.
Step 2
Turn on the Cable/DSL modem and wait for the lights on the modem to settle down.
Step 3
Turn on the router and wait for the lights on the router to settle down.
Step 4
Turn on the computer.
Step 5
Redo the Setup Wizard.
Step 6
Verify the Connection Status as described in
Section 4
.
For DSL Users Only
Step 3
Complete the Setup Wizard and verify the
Connection Status
as described in
Section 4
.
Example:
Step 1
Go to the router’s Setup Wizard.
Step 2
At the
PPPoE
setting, double-check the spelling of your
Account name
and
Password
. Some
ISPs require you to include the domain name along with your account name in the
Account Name
field.
