Web:
www.airebike.com
Email: [email protected]
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Q: Front end of my paddle will rise without launching an over speed alert, is it normal?
A: The front end of paddle will rise when the speed exceeds pre-set value (10km/h) and
when the speed picks up to 12km/h, the front end of paddle will pose a 1o• angle and
alert will be activated to prevent further acceleration.
Q: Can I customize Airwheel to lift the speed limit?
A: Sony can't. Over speed protection is designed to ensure players own safety during
usage.
Q: How can I tell whether my Airwheel is fully charged or not?
A: There's a charging indicator light on the charger. A red indicator light indicates that
Airwheel is under charging and a green one indicates that Airwheel is fully charged or
not charged.
Q: How long do I take to be fully charged?
A: Airwheel's exclusive charger is featured with compensating function. When charging
for roughly 1 hour, the charger will be on green, which indicates power level reaches 80%
full. Then the battery will perform SOC equalization before getting charged again and
this process will be conducted 3 times till the battery is fully charged.
Q: Can I ride Airwheel in the rain?
A: It's forbidden, and please rides slowly when puddles are not drained after rain to
avoid bringing water to the internal through 1he tire.
Q: Am I supposed to reboot Airwheel after it falls over every time?
A: Yes, when Airwheel falls over, its internal electronic system will launch tilting
protection immediately to protect the player, surrounding passengers and itself. You
have to lift it upright and reboot to ride again.
Q: I can't get my Airwheel charged, why?
A: Please follow the default steps to charge your Airwheel: First, plug the charger with
Airwheel, then connect the charger to power supply, otherwise the charge process
won't start
Q: My Airwheel quivers when travelling at high speed and I can barely stand on it, how
to fix this problem?
