Charging Your Earbuds & Case
Note:
The earbuds will require up to 3 hours docked in their charging case to recharge their
batteries. When fully powered, the portable case will provide the earbuds with up to 4
additional charges. Using your earbuds at lower volumes will help prolong the battery life
between charges.
1.
Insert the earbuds into their corresponding charging chamber in the case, respectively
marked L and R.
2.
Magnetic charging connectors should lock earbuds securely into charging chambers.
Close the case.
3.
Insert the included built-in charging cable into a power source (such as a power bank,
AC wall adapter, etc.)
4.
You will see the earbuds flash red to indicate that automatic charging has begun. The
case’s interior LED charge indicator will glow white and show amount of charge in case.
5.
When they have finished charging, earbud LEDs will turn off to indicate they are fully
charged.
COMMON PROBLEMS AND SOLUTIONS
Smart device cannot find Bluetooth earbuds
Check that earbuds power is switched on. If Air X earbuds have not been found after switching power
on, restart both earbuds and smart device.
Problems with Bluetooth earbuds while in use
Re-connect to smart device after turning off and restarting earbuds. Check charge status of earbuds by
placing in charge case until LED indicator is on. Then remove and re-connect via Bluetooth to device.
TWS Earbuds frequently disconnect or make noise when connected
The Bluetooth earbud’s power status is probably low and needs to be recharged. There may also be an
obstruction between smart device and Bluetooth earbuds, or the distance may be beyond the signal
range.
Cannot switch from single earbud connection to dual earbud connection
Turn off single earbud smart device Bluetooth connection. Turn back on, dual earbuds lights will flash
white and blue. Double click one of the earbuds and dual earbuds will be paired.
EXTENSIVE TROUBLESHOOTING
A.
Power off both Airbuds by pressing and holding the multifunction button for 3 seconds on each
Airbud. Power up the Airbuds, after both Airbuds flash red and blue. Double press any one of
the Airbud’s multifunction buttons and that will pair them together.
B.
Turn off your device’s Bluetooth connection. Power off both Airbuds by pressing and holding the
multifunction button on each earbud for 3 seconds. Turn on your device’s Bluetooth connection.