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FAQ and Troubleshooting

AirLive GW-300R User’s Manual

91

3. When I use wireless to connect the router, but I find the signal is very low even if I am
close to the router?

A: Please check if the wireless client is normal, first. If yes, please send the unit to the
    seller and verify what the problem is.

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Summary of Contents for GW-300R

Page 1: ...Copyright and Disclaimer AirLive GW 300R User s Manual 1 GW 300R Wireless 2T2R 300Mbps Giga Router User s Manual ...

Page 2: ...ly Specifications are subject to be changed without prior notice FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against radio interference in a commercial environment This equipment can generate use and radiate radio frequency e...

Page 3: ...er AirLive GW 300R User s Manual CE Declaration of Conformity This equipment complies with the requirements relating to electromagnetic compatibility EN 55022 A1 Class B The specification is subject to change without notice ...

Page 4: ...tting Start 8 3 Making Configuration 14 3 1 Login to Configure from Wizard 15 3 2 System Status 19 3 3 Advanced 20 3 3 1 Basic Setting 20 3 3 2 Forwarding Rules 36 3 3 3 Security Settings 39 3 3 4 Advanced Settings 56 3 3 5 Toolbox 67 Appendices and Index 71 802 1x Setting 71 WPA Settings 76 FAQ and Troubleshooting 85 What can I do when I have some trouble at the first time 85 How do I connect rou...

Page 5: ...gned for Small Office and Home Office needs It provides a complete SOHO solution for Internet surfing and is easy to configure and operate even for non technical users Instructions for installing and configuring this product can be found in this manual Before you install and use this product please read this manual carefully for fully exploiting the functions of this product ...

Page 6: ...1 Introduction AirLive GW 300R User s Manual 2 1 1 Packing List items Description Contents Quantity 1 WiFi Gigabit Router 1 2 Power adapter 12V 1A 1 3 CD 1 ...

Page 7: ...D SSID broadcast or in stealth mode Channel Auto selection manually Security WEP WPA WPA PSK WPA2 WPA2 PSK WPS WPS Wi Fi Protected Setup WMM WMM Wi Fi Multimedia Functionality Ethernet WAN PPPoE DHCP client Static IP PPTP L2TP WAN Connection Auto reconnect dial on demand manually One to Many NAT Virtual server special application DMZ Super DMZ IP Passthrough NAT Session Support NAT session 20000 S...

Page 8: ...ackage dimension mm Package Information Package weight g Operation Temp Temp 0 40oC Humidity 10 90 non condensing Storage Temp Temp 10 70oC Humidity 0 95 non condensing EMI Certification CE FCC compliance RoHS RoHS compliance 1 3 Hardware Configuration Figure 2 1 Front Panel ...

Page 9: ...een in flash Device status is working Green RJ45 cable is plugged WAN LED Green in flash Data access Green RJ45 cable is plugged LAN LED Green in flash Data access Green WLAN is on Green in flash Data access WiFi LED Green in fast flash Device is in WPS PBC mode Green in dark Wi Fi Radio is disabled ...

Page 10: ...rection to the back panel of the unit 1 3 Once secured position the antenna upward at its connecting joint This will ensure optimal reception 1 Turn off the Power Switch first Step 2 Insert the Ethernet cable into LAN Port Insert the Ethernet patch cable into LAN port on the back panel of Router and an available Ethernet port on the network adapter in the computer you will use to configure the uni...

Page 11: ... WAN port Insert the Ethernet patch cable form DSL Modem into Wired WAN port on the back panel of Router Step 4 Power on Router 4 1 Connect the power adapter to the receptor on the back panel of your Router and Push Power switch Step 5 Complete the setup 5 1 When complete the Status LED will flash ...

Page 12: ...ting Start Insert the CD into CD reader on your PC The program AutoRun will be executed automatically And then you can click the Easy setup Icon for this utility Configure the settings by the following steps 2 1 Select Language then click Next for continues ...

Page 13: ...l 9 2 2 Setup mode You can select Wizard mode to run the setup step by step or run advanced mode to diagnose the network settings of the router 2 3 Advanced mode Setup Check the PC Router or Internet icons for the Status of PC Router or Internet ...

Page 14: ... Make sure the router is powered on 2 Make sure your network adapter is connected to the LAN port of the router 3 Make sure your network adapter has an IP address Click Next for continues 2 5 Wireless Setting Key in the SSID Channel and Security options and then click Next for continues ...

Page 15: ... 11 2 6 Auto Detect WAN Service Click Next for continue Click the button Let me select WAN service by myself to disable this function Note The Item supports to detect the Dynamic and PPPoE WAN Services only Example the Dynamic WAN type is detected ...

Page 16: ...0R User s Manual 12 2 7 Manual select WAN Service In the manual mode Click the any icons for continues 2 8 Summary of the settings and Next to Reboot Click Next for continue 2 9 Apply the Settings or Modify Click Next for continue ...

Page 17: ...connection Test WAN Networking service Click Next for continue You can ignore the by select the Ignore Test 2 11 Setup Completed The EzSetup is finish you can open the default web browser to configure advanced settings of the Router Click Finish to complete the installation ...

Page 18: ...al 14 3 3 Making Configuration This product provides Web based configuration scheme that is configuring by your Web browser such as Mozilla Firefox or or Internet Explorer This approach can be adopted in any MS Windows Macintosh or UNIX based platforms ...

Page 19: ... 300R User s Manual 15 3 1 Login to Configure from Wizard Type in the IP Address http 192 168 1 254 Type password the default is airlive and click login button Press Wizard for basic settings with simple way Press Next to start wizard ...

Page 20: ...3 Making Configuration AirLive GW 300R User s Manual 16 Step 1 Set up your system password Step 2 Select Wan Type Auto Detecting or Setup Manually ...

Page 21: ...Making Configuration AirLive GW 300R User s Manual 17 Step 3 Setup the LAN IP and WAN Type Step 4 Please fill in PPPoE service information which is provided by your ISP Example Step 5 Set up your Wireless ...

Page 22: ...3 Making Configuration AirLive GW 300R User s Manual 18 Set up your Authentication and Encryption Step 6 Then click Apply Setting And then the device will reboot Step 7 Click Finish to complete it ...

Page 23: ...unction for observing this product s working status WAN Port Status If the WAN port is assigned a dynamic IP there may appear a Renew or Release button on the Sidenote column You can click this button to renew or release IP manually Statistics of WAN enables you to monitor inbound and outbound packets ...

Page 24: ...3 Making Configuration AirLive GW 300R User s Manual 20 3 3 Advanced 3 3 1 Basic Setting Please Select Advanced Setup to Setup ...

Page 25: ...ork must use the LAN IP address of your product as their Default Gateway You can change it if necessary WAN Type WAN connection type of your ISP You can click Change button to choose a correct one from the following four options Static IP Address ISP assigns you a static IP address Dynamic IP Address Obtain an IP address from ISP automatically PPP over Ethernet Some ISPs require the use of PPPoE t...

Page 26: ...y Primary and Secondary DNS enter the proper setting provided by your ISP Dynamic IP Address Obtain an IP address from ISP automatically Host Name optional Required by some ISPs for example Home Renew IP Forever this feature enables this product to renew your IP address automatically when the lease time is expiring even when the system is idle ...

Page 27: ...eave it blank Maximum Idle Time the amount of time of inactivity before disconnecting your PPPoE session Set it to zero or enable Auto reconnect to disable this feature Maximum Transmission Unit MTU Most ISP offers MTU value to users The most common MTU value is 1492 Connection Control There are 3 modes to select Connect on demand The device will link up with ISP when the clients send outgoing pac...

Page 28: ...d keep it empty 4 Connection ID optional Input the connection ID if your ISP requires it 5 Maximum Idle Time the time of no activity to disconnect your PPTP session Set it to zero or enable Auto reconnect to disable this feature If Auto reconnect is enabled this product will connect to ISP automatically after system is restarted or connection is dropped Connection Control There are 3 modes to sele...

Page 29: ... you 2 Server IP Address the IP address of the PPTP server 3 PPTP Account and Password the account and password your ISP assigned to you If you don t want to change the password keep it empty 3 Connection ID optional Input the connection ID if your ISP requires it 4 Maximum Idle Time the time of no activity to disconnect your PPTP session Set it to zero or enable Auto reconnect to disable this fea...

Page 30: ...s to select Connect on demand The device will link up with ISP when the clients send outgoing packets Auto Reconnect Always on The device will link with ISP until the connection is established Manually The device will not make the link until someone clicks the connect button in the Staus page ...

Page 31: ...s you to use the original NAT feature and allows you to setup the one to one mapping of multiple global IP address and local IP address Global IP Enter the global IP address assigned by your ISP Local IP Enter the local IP address of your LAN PC corresponding to the global IP address Enable Check this item to enable the Virtual Computer feature ...

Page 32: ...y allocate an unused IP address from the IP address pool to the requesting computer You must specify the starting and ending address of the IP address pool Domain Name Optional this information will be passed to the client Primary DNS Secondary DNS This feature allows you to assign DNS Servers Primary WINS Secondary WINS This feature allows you to assign WINS Servers Gateway The Gateway Address wo...

Page 33: ...tems Wireless The user can enable or disalbe wireless function Wireless On Off by time Schedule The device can turn off Wireless depend as Schedule Network ID SSID Network ID is used for identifying the Wireless LAN WLAN Client stations can roam freely over this product and other Access Points that have the same Network ID The factory setting is default ...

Page 34: ... number The permissible channels depend on the Regulatory Domain WPS WiFi Protection Setup WPS is WiFi Protection Setup which is similar to WCN NET and offers safe and easy way in Wireless Connection WDS Wireless Distribution System WDS operation as defined by the IEEE802 11 standard has been made available Using WDS it is possible to wirelessly connect Access Points and in doing so extend a wired...

Page 35: ...key security please select one WEP key to be used and input 26 or 10 hexadecimal 0 1 2 8 9 A B F digits 802 1X Check Box was used to switch the function of the 802 1X When the 802 1X function is enabled the Wireless user must authenticate to this router first to use the Network service RADIUS Server IP address or the 802 1X server s domain name RADIUS Shared Key Key value shared by the RADIUS serv...

Page 36: ...ation AirLive GW 300R User s Manual 32 WPA PSK 1 Select Encryption and Pre share Key Mode If you select HEX you have to fill in 64 hexadecimal 0 1 2 8 9 A B F digits If ASCII the length of pre share key is from 8 to 63 ...

Page 37: ... s domain name Select Encryption and RADIUS Shared Key If you select HEX you have to fill in 64 hexadecimal 0 1 2 8 9 A B F digits If ASCII the length of pre share key is from 8 to 63 Key value shared by the RADIUS server and this router This key value is consistent with the key value in the RADIUS server WPA2 PSK AES 1 Select Pre share Key Mode If you select HEX you have to fill in 64 hexadecimal...

Page 38: ...lect HEX you have to fill in 64 hexadecimal 0 1 2 8 9 A B F digits If ASCII the length of Pre share key is from 8 to 63 Key value shared by the RADIUS server and this router This key value is consistent with the key value in the RADIUS server WPA PSK WPA2 PSK The router will detect automatically which Security type the client uses to encrypt 1 Select Pre share Key Mode If you select HEX you have t...

Page 39: ... version 1 or 2 the client uses to encrypt IP address or the 802 1X server s domain name Select RADIUS Shared Key If you select HEX you have to fill in 64 hexadecimal 0 1 2 8 9 A B F digits If ASCII the length of Pre share key is from 8 to 63 Key value shared by the RADIUS server and this router This key value is consistent with the key value in the RADIUS server Wireless Client List 3 3 1 4 Chang...

Page 40: ...3 Making Configuration AirLive GW 300R User s Manual 36 3 3 2 Forwarding Rules 3 3 2 1 Virtual Server ...

Page 41: ...s require multiple connections like Internet games Video conferencing Internet telephony etc Because of the firewall function these applications cannot work with a pure NAT router The Special Applications feature allows some of these applications to work with this product If the mechanism of Special Applications fails to make an application work try setting your computer as the DMZ host instead Tr...

Page 42: ...l feature if a host computer or server on the Local Area Network needs to have access into it from the internet with a real public IP address With IP Passthrough configured all IP traffic not just TCP UDP is forwarded back to the host computer This can be necessary with certain types of software that do not function reliably through Network Address Translation Non standard FTP port You have to con...

Page 43: ...irLive GW 300R User s Manual 39 UpnP Setting The device also supports this function If the OS supports this function enable it like Windows Xp When the user get ip from Device and will see icon as below 3 3 3 Security Settings ...

Page 44: ...ckets that destined to Virtual Servers or DMZ host only You can select one of the two filtering policies Allow all to pass except those match the specified rules Deny all to pass except those match the specified rules You can specify 8 rules for each direction inbound or outbound For each rule you can define the following Source IP address Source port address Destination IP address Destination por...

Page 45: ...ies all port addresses Packet Filter can work with Scheduling Rules and give user more flexibility on Access control For Detail please refer to Scheduling Rule Each rule can be enabled or disabled individually Inbound Filter To enable Inbound Packet Filter click the check box next to Enable in the Inbound Packet Filter field Suppose you have SMTP Server 25 POP Server 110 Web Server 80 FTP Server 2...

Page 46: ...erything except read net news port 119 and transfer files via FTP port 21 behind Router Server Others are all allowed After Inbound Packet Filter setting is configured click the save button Outbound Filter To enable Outbound Packet Filter click the check box next to Enable in the Outbound Packet Filter field ...

Page 47: ...68 12 254 192 168 12 100 192 168 12 149 Located hosts are only allowed to send mail port 25 receive mail port 110 and browse Internet port 80 port 53 DNS is necessary to resolve the domain name 192 168 12 10 192 168 12 20 Located hosts can do everything block nothing Others are all blocked ...

Page 48: ...mple 2 Router LAN IP is 192 168 12 254 192 168 12 100 and 192 168 12 119 Located Hosts can do everything except read net news port 119 and transfer files via FTP port 21 Others are allowed After Outbound Packet Filter setting is configured click the save button ...

Page 49: ... if you want to log the action when someone accesses the specific URLs Privilege IP Addresses Range Setting a group of hosts and privilege these hosts to access network without restriction Domain Suffix A suffix of URL to be restricted For example com xxx com Action When someone is accessing the URL met the domain suffix what kind of action you want Check drop to block the access Check log to log ...

Page 50: ...om will be blocked and the action will be record in log file URL include www sina com will not be blocked but the action will be record in log file URL include www baidu com will be blocked but the action will not be record in log file IP address x x x 1 x x x 99 can access Internet without restriction ...

Page 51: ...e URL Blocking require user to input a keyword only In other words Domain filter can block specific website while URL Blocking can block hundreds of websites by simply a keyword URL Blocking Enable Checked if you want to enable URL Blocking URL If any part of the Website s URL matches the pre defined word the connection will be blocked For example you can use pre defined word sex to block all webs...

Page 52: ...file 3 3 3 4 Internet Access Control The device provides Administrator MAC Control for specific MAC to access the device or Internet without restriction It also provides 3 features to access Internet MAC Control by host Group MAC Control and Interface Access Control depend as user defined time Schedule Administrator MAC Control Regardless the MAC access configuration of administrator specific MAC ...

Page 53: ...to assign different access right for different users and to assign a specific IP address to a certain MAC address MAC Address Control Check Enable to enable the MAC Address Control All of the settings in this page will take effect only when Enable is checked Connection control Check Connection control to enable the controlling of which wired and wireless clients can connect to this device If a cli...

Page 54: ...MAC addresses are not in the Control table to associate to the wireless LAN Control table Control table is the table at the bottom of the MAC Address Control page Each row of this table indicates the MAC address and the expected IP address mapping of a client There are four columns in this table MAC Address MAC address indicates a specific client IP Address Expected IP address of the corresponding...

Page 55: ...d in the ID Combobox Previous page and Next Page To make this setup page simple and clear we have divided the Control table into several pages You can use these buttons to navigate to different pages Example In this scenario there are three clients listed in the Control Table Clients 1 and 2 are wireless and client 3 is wired 1 The MAC Address Control function is enabled 2 Connection control is en...

Page 56: ...ent from the address listed in the Control table 192 168 12 101 it will be denied to connect to this device 5 Clients 2 and 3 and other wired clients with a MAC address unspecified in the Control table are all allowed to connect to this device But client 1 is denied to connect to this device 6 Clients 1 and 2 are allowed to associate to the wireless LAN but a wireless client with a MAC address not...

Page 57: ...3 Making Configuration AirLive GW 300R User s Manual 53 For example Schedule Rule 1 sets always everyday with limitation ...

Page 58: ...i The device allows different interface to access Internet by time schedule For example Schedule Rule 1 sets always everyday with limitation Schedule Rule 2 sets 08 00 23 00 Monday Friday Administrator can set guests in Lan3 and Lan4 to access Internet according as Schedule Rule 2 Set Friends in Lan1 Lan2 and WiFi according as Schedule Rule 1 ...

Page 59: ... Administration is enabled the web server port will be shifted to 88 You can change web server port to other port too Administrator Time out The time of no activity to logout automatically Set it to zero to disable this feature Discard PING from WAN side When this feature is enabled any host on the WAN cannot ping this product SPI Mode When this feature is enabled the router will record the packet...

Page 60: ...ng feature on routers which is required to implement secure exchange of packets at the IP layer and allow IPSec tunnels to pass through the router VPN PPTP Pass Through It is a setting feature on routers which is required in order to connect to a Remote PPTP VPN account 3 3 4 Advanced Settings ...

Page 61: ...r Select a NTP time server to consult UTC time Time Zone Select a time zone where this device locates Set Date and Time manually Selected if you want to Set Date and Time manually Set Date and Time manually Selected if you want to Set Date and Time manually Function of Buttons Sync Now Synchronize system time with network time server Daylight Saving Set up where the location is ...

Page 62: ... syslogs will be sent to Check Enable to enable this function E mail Alert Enable Check if you want to enable Email alert send syslog via email SMTP Server IP and Port Input the SMTP server IP and port which are concated with If you do not specify port number the default value is 25 For example mail your_url com or 192 168 1 100 26 Send E mail alert to The recipients who will receive these logs Yo...

Page 63: ...IP address which changes each time you connect your Internet service provider Before you enable Dynamic DNS you need to register an account on one of these Dynamic DNS servers that we list in provider field To enable Dynamic DNS click the check box next to Enable in the DDNS field Next you can enter the appropriate information about your Dynamic DNS Server You have to define Provider Host Name Use...

Page 64: ...oth to enable SNMP function If Local is checked this device will response request from LAN If Remote is checked this device will response request from WAN Get Community Setting the community of GetRequest your device will response Set Community Setting the community of SetRequest your device will accept IP 1 IP 2 IP 3 IP 4 Input your SNMP Management PC s IP here User has to configure to where this...

Page 65: ...g Table settings are settings used to setup the functions of static Dynamic Routing Routing Information Protocol RIP will exchange information about destinations for computing routes throughout the network Please select RIPv2 only if you have different subnet in your network Otherwise please select RIPv1 if you need this protocol Static Routing For static routing you can specify up to 8 routing ru...

Page 66: ... 168 0 0 255 255 255 0 192 168 1 103 1 ˇ So if for example the client3 wanted to send an IP data gram to 192 168 0 2 it would use the above table to determine that it had to go via 192 168 1 103 a gateway And if it sends Packets to 192 168 3 11 will go via 192 168 1 216 Each rule can be enabled or disabled individually After routing table setting is configured click the save button ...

Page 67: ... can set the schedule time to decide which service will be turned on or off Select the enable item Press Add New Rule You can write a rule name and set which day and what time to schedule from Start Time to End Time The following example configure ftp time as everyday 14 10 to 16 20 ...

Page 68: ...the Scheduler Edit To edit the schedule rule Delete To delete the schedule rule and the rule of the rules behind the deleted one will decrease one automatically Schedule Rule can be apply to Virtual server and Packet Filter for example Exanple1 Virtual Server Apply Rule 1 ftp time everyday 14 20 to 16 30 ...

Page 69: ...3 Making Configuration AirLive GW 300R User s Manual 65 Exanple2 Packet Filter Apply Rule 1 ftp time everyday 14 20 to 16 30 ...

Page 70: ...3 Making Configuration AirLive GW 300R User s Manual 66 3 3 4 7 QoS Rule Local IP Please input Client IP ex192 168 1 161 Remote Priority Please input Global IP and port ex 168 96 2 3 and port 21 ...

Page 71: ...3 Making Configuration AirLive GW 300R User s Manual 67 3 3 5 Toolbox 3 3 5 1 View Log You can View system log by clicking the View Log button ...

Page 72: ...n 3 3 5 3 Backup Setting You can backup your settings by clicking the Backup Setting button and save it as a bin file Once you want to restore these settings please click Firmware Upgrade button and use the bin file you saved 3 3 5 4 Reset to default You can also reset this product to factory default by clicking the Reset to default button ...

Page 73: ...u to power up a networked device remotely In order to enjoy this feature the target device must be Wake on LAN enabled and you have to know the MAC address of this device say 00 11 22 33 44 55 Clicking Wake up button will make the router to send the wake up frame to the target device immediately Domain Name or IP Address for Test Allow you to configure an IP and ping the device You can ping a seci...

Page 74: ...0 3 0 Driver version PC2 Microsoft Windows XP Professional with Service Pack 1a or latter AMIT 561C Wireless Cardbus 1 0 1 0 Driver version 1 7 29 0 Driver date 10 20 2001 Authentication Server Windows 2000 RADIUS server with Service Pack 3 and HotFix Q313664 Note Windows 2000 RADIUS server only supports PEAP after upgrade to service pack 3 and HotFix Q313664 You can get more information from HHHh...

Page 75: ...or using smart card or other certificate on RADIUS server according to the test condition Setup DUT Enable the 802 1X check the Enable checkbox Enter the RADIUS server IP Enter the shared key The key shared by the RADIUS server and DUT We will change 802 1X encryption key length to fit the variable test condition Setup Network adapter on PC 1 Choose the IEEE802 1X as the authentication method Fig ...

Page 76: ...C2 follows the same test procedures Download and install the certificate on PC1 Fig 4 PC1 choose the SSID of DUT as the Access Point Set authentication type of wireless client and RADIUS server both to EAP_TLS Disable the wireless connection and enable again The DUT will send the user s certificate to the RADIUS server and then send the message of authentication result to PC1 Fig 5 Windows XP will...

Page 77: ...Appendices and Index AirLive GW 300R User s Manual 74 Terminate the test steps when PC1 get dynamic IP and PING remote host successfully Figure 4 Certificate information on PC1 ...

Page 78: ...the message of authentication result to PC2 Windows XP will prompt that the authentication process is success or fail and end the authentication procedure Terminate the test steps when PC2 get dynamic IP and PING remote host successfully Support Type The router supports the types of 802 1x Authentication PEAP CHAPv2 and PEAP TLS Note PC1 is on Windows XP platform without Service Pack 1 PC2 is on W...

Page 79: ... Wireless Router LAN IP 192 168 1 254 WAN IP 192 168 122 216 Radius Server 192 168 122 1 UserA XP Wireless Card Ti 11g Tool Odyssey Client Manager Refer to HHHUwww funk comUHH Download HHUhttp www funk com News Events ody_c_wpa_preview_pn aspU Or Another Configuration ...

Page 80: ...enticate This function is like 802 1x The above is our environment Method 1 1 The UserA or UserB have to get certificate from Radius first HHUhttp 192 168 122 1 certsrvU account fae1 passwd fae1 2 Then Install this certificate and finish 3 Go to the Web manager of Wireless Router to configure like below ...

Page 81: ...Appendices and Index AirLive GW 300R User s Manual 78 4 Go to Odyssey Client Manager choose Profiles and Setup Profile name as 1 ...

Page 82: ...Appendices and Index AirLive GW 300R User s Manual 79 Login name and passwd are fae1 and fae1 Remember that you get certificate from Radius in Step1 5 Then Choose certificate like above ...

Page 83: ...Appendices and Index AirLive GW 300R User s Manual 80 6 Then go to Authentication and first Remove EAP TLS and Add EAP TLS again ...

Page 84: ...Appendices and Index AirLive GW 300R User s Manual 81 7 Go Network and Select 1 and ok ...

Page 85: ...Appendices and Index AirLive GW 300R User s Manual 82 8 Back to Connection and Select 123kk If successfully the wireless client has to authenticate with Radius Server like below 9 Result ...

Page 86: ...300R User s Manual 83 Method 2 1 The UserA or UserB have to get certificate from Radius first HHUhttp 192 168 122 1 certsrvU account fae1 passwd fae1 2 Then Install this certificate and finish 3 Setting on the router and client Router ...

Page 87: ...Network Connection and select wireless adapter Choose View available Wireless Networks like below AdvancedÆ choose 123kk Select WirelessCA and Enable in Trusted root certificate authority Then if the wireless client wants to associate it has to request to authenticate ...

Page 88: ...st time 1 Why can I not configure the router even if the cable is plugged in the ports of Router and the led is also light A First make sure that which port is plugged If the cable is in the Wan port please change to plug in Lan port 1 or Lan port 4 Then please check if the Pc gets ip address from Router Use command mode as below ...

Page 89: ...ed shows There are many abnormal symptoms as below Status Led is bright or dark in work The system hanged up Suggest powering off and on the router But this symptom often occurs please reset to default or upgrade latest fw to try again Status led flashes irregularly Maybe the root cause is Flash rom and please press reset Button to reset to default or try to use Recovery mode Refer to Q3 and Q4 St...

Page 90: ...nd that the network cable from Lan port of router is plugged in Ethernet adapter Then please check which wan type you use If you are not sure please call the isp Then please go to this page to input the information isp is assigned 5 When I use Static IP Address to roam Internet I can access or ping global IP 202 93 91 218 But I can not access the site that inputs domain name for example HHUhttp es...

Page 91: ...ient device in your computer Then check the Configuration of wireless router The default is as below About wireless client you will see wireless icon Then click and will see the ap list that wireless client can be accessed If the client can not access your wireless router please refresh network list again However I still can not fine the device which ssid is default please refer to Q3 ...

Page 92: ...FAQ and Troubleshooting AirLive GW 300R User s Manual 89 Choose the one that you will want to connect and Connect If successfully the computer will show and get ip from router ...

Page 93: ...ption of WPA PSK to connect even if I input the correct pre share key A First you must check if the driver of wireless client supports AES encryption Please refer to the below If SSID is default and click Properties to check if the driver of wireless client supports AES encryption ...

Page 94: ... Manual 91 3 When I use wireless to connect the router but I find the signal is very low even if I am close to the router A Please check if the wireless client is normal first If yes please send the unit to the seller and verify what the problem is ...

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