www.airkinglimited.com
6727906 Rev. C 11-18
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Troubleshooting Guide
LIMITED WARRANTY
WHAT THIS WARRANTY COVERS:
This product is warranted against defects in workmanship and/or materials.
HOW LONG THIS WARRANTY LASTS:
This warranty extends only to the original purchaser of the product and lasts for one (1) year from the date of original purchase
or until the original purchaser of the product sells or transfers the product, whichever first occurs.
WHAT AIR KING WILL DO:
During the warranty period, Air King will, at its sole option, repair or replace any part or parts that prove to be defective or replace the whole
product with the same or comparable model.
WHAT THIS WARRANTY DOES NOT COVER:
This warranty does not apply if the product was damaged or failed because of accident, improper handling or operation,
shipping damage, abuse, misuse, unauthorized repairs made or attempted. This warranty does not cover shipping costs for the return of products to Air King for repair or
replacement. Air King will pay return shipping charges from Air King following warranty repairs or replacement
ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED (INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY), LAST ONE YEAR
FROM THE DATE OF ORIGINAL PURCHASE OR UNTIL THE ORIGINAL PURCHASER OF THE PRODUCT SELLS OR TRANSFERS THE PRODUCT, WHICHEVER FIRST
OCCURS AND IN NO EVENT SHALL AIR KING’S LIABILITY UNDER ANY EXPRESS OR IMPLIED WARRANTY INCLUDE (I) INCIDENTAL OR CONSEQUENTIAL DAMAGES
FROM ANY CAUSE WHATSOEVER, OR (II) REPLACMENT OR REPAIR OF ANY HOUSE FUSES, CIRCUIT BREAKERS OR RECEPTACLES. NOTWITHSTANDING ANYTHING TO
THE CONTRARY, IN NO EVENT SHALL AIR KING’S LIABILITY UNDER ANY EXPRESS OR IMPLIED WARRANTY EXCEED THE PURCHASE PRICE OF THE PRODUCT
AND ANY SUCH LIABILITY SHALL TERMINATE UPON THE EXPIRATION OF THE WARRANTY PERIOD.
Some states and provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so these
exclusions or limitations may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state and province to
province. Proof of purchase is required before a warranty claim will be accepted.
CUSTOMER SERVICE:
Toll-Free (800) 465-7300
Our Customer Service team is available to assist you with product questions, service center locations, and replacement parts. They can be reached Monday through
Friday, 8am-4pm Eastern. Please have your model number available, as well as the type and style (located on the label inside of your product).
Please do not return product to place of purchase.
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PARTS FOR DISCONTINUED, OBSOLETE AND CERTAIN OTHER PRODUCTS MAY NOT BE AVAILABLE. DUE TO SAFETY REASONS, MANY ELECTRONIC COMPONENTS
AND MOST HEATER COMPONENTS ARE NOT AVAILABLE TO CONSUMERS FOR INSTALLATION OR REPLACEMENT.
Installer:
Installation Date:
Place of Purchase:
Model Number:
Trouble
Probable Cause
Suggested Remedy
1 Fan does not operate when the
switch is on.
1a A fuse may be blown or a circuit tripped.
1a Replace fuse or reset circuit breaker.
1b Connector plug from motor is not plugged in.
1b Turn off power to unit. Remove Grill and plug motor into receptacle in housing. Restore power to unit.
1c Wiring is not connected properly.
1c Turn off power to unit. Check that all wires are connected.
1d Motor has stopped operating.
1d Replace motor.
2 Fan is operating, but air moves
slower than normal.
2
Obstruction in the exhaust ducting.
2 Check for any obstructions in the ducting. The most common are bird nests in the roof cap or wall
cap where the fan exhausts to the outside.
3 Fan is operating louder than normal. 3a Motor is loose.
3a Turn off power to unit. Remove grill and check that all screws are fully tightened. Restore power to unit.
3b Fan blade is hitting housing of unit.
3b Call your dealer for service.
4 No heat is coming from the unit
when the heater is turned on.
4a Connector plug from heater is not plugged in.
4a Turn off power to unit, remove grill and plug heater unit into receptacle in housing. Restore power to unit.
4b Wiring is not connected properly.
4b Turn off power to unit. Check that all wires are connected properly.
4c Heater’s thermal protection fuse has opened.
4c Replace heater assembly.
4d Heating element is clogged.
4d Replace heater assembly.
