
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47
The image is too dark.
Sound playback is not
available when viewing the
movie on the LCD display.
When connecting the camera to your computer
The driver installation failed.
This situation is normal. If you want the
movie with sound playback, please copy
the movie to your computer and view it on
the computer.
Please remove the driver and other
related programs. Follow the installation
steps in this manual to reinstall.
Install the driver before inserting the
USB cable.
You may need to take pictures or movies
in the place with adequate light or use the
flash strobe.
A conflict with other
installed camera or capture
device.
If you have any other camera or capture
device, completely remove the camera
and its driver from the computer to avoid a
driver conflict.
The image is too blurred.
Keep the camera steady with pressing the
Shutter button
while taking pictures.
The movie cannot be
played on my computer.
Please install DirectX 8.0 or above. (See
the "Installing the AF Cam driver" section
on page 33 or download DirectX 8.0 and
get more information on Microsoft website.)
Noise occurs on my
computer when using video
conferencing.
Set the filter matching the place you are
staying. Please refer to the "Banding
Filter" section on page 45.
Noise occurs on my camera
when viewing the image on
the LCD display or on the
computer.
Set the filter matching the place you are
staying. Please refer to the "More on
flicker" section on page 49.