Aim AIM12S, User Manual

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TROUBLESHOOTING
Problem Possible Cause Suggested Solutions
The compressor works
with a big noise
The voltage is lower than
recommended
Stop the unit and do not
restart until the voltage is
normal.
ADD WATER indicator
lights up
The water in the tank is not
enough
Fill water as normal
The water level sensor is not in
the right position
Ask for a video from the
distributor and adjust the
sensor manually
Pump is broken Call for service
Indicator lights do not
light up
No power from the socket Change a socket and
reconnected
The ribbon cable connected to
PCB and control panel is loose
Take off the control panel and
reconnect the ribbon cable
Call for service
The ice is too large
and some pieces are
sticking together.
The ice of previous cycles left in
the water tray
Stop the unit right away, and
restart the unit till the ice in the
water tray meltdown
The evaporator is too low Shift the evaporator a little.
The wrong ice size is selected Please choose the “ SMALL ”
size
The ice-making process
is normal except for no
ice made.
Refrigerant leakage Call for service
Compressor is broken
The fan motor is broken
The lights for ICE FULL
and ADD WATER
come at the same time.
The water tray is blocked by an
ice cube
Clear the ice cube under the
ice shovel and then restart the
unit
The water tray is broken Call for service to replace the
tray
The machine keeps
running, but the water
is warmer than normal
water
The magnetic valve is always
open
Press ON/OFF to turn off the
unit and press again 2 minutes
later to start the unit. Then
every 5 minutes do the same
process. After 5 times, restart
the unit
Water leakage at the
front bottom of the unit
The silicon stopper is not well
inserted
Please insert the silicon
stopper well