Troubleshooting
English
Trouble
Possible
Reason
Resolution
1.
Battery
is
not
installed
correctly.
2.
Very
low
battery.
3. The
unit
might
have
been
turned off. If the battery is on
more than 1 min without being
switched to cleaning mode (at
this time, there will only be 2
dots flashing.)
1.
Install
the
battery
according
to
the
manual.
1
Turn
on
the
power
switch
with
no
LED
display
shown.
3.
Try
to
operate
it
with
remote
control
or
press
the
function
button
on
unit
to
check
if
the
cleaner
can work
or
not.
2
The
LED
display
shows
error.
Battery
low
Unit
lifted
Unit
stuck
Charging
error.
3
Remote
control
doesn't
work.
1.
The
batteries
for
the
remote
control
are
exhausted.
2.
The
AAA
batteries
are
not
install
correctly
or
not
installed.
3.
The
unit
and
remote
control
are
exposed
in
the
sunlight
or
strong
light.
1.
Change
a
new
set
of
batteries.
2.
Re-install
the
batteries
correctly.
3.
Please
close
the
curtain
to
avoid
the
unit
directly
to
sunlight
.
4
Can't
use
the
remote
to
control
the
unit
while
it
is
in
docking
station.
The
power
switch
of
the
unit
is
not
on.
Turn
on
the
power
switch.
5
6
7
Vacuum
on
but
can
not
collect
dirt
or
hair.
The
unit
is
moving
backward
constantly
The
unit
is
stuck
on
the
edge
of
the
rug.
1.
The
dustbin
is
full.
2.
The
filter
is
not
installed
correctly.
1.
Bumper
is
stuck.
2.
The
anti-cliff
sensors
are
covered
with
dirt.
3.
The
adjustable
windows
open
are too
narrow.
The
dust
paper
holder
can't
go over
the
rug.
1.
Clean
the
dustbin.
2.
Re-install
the
filter
correctly.
1.
Push
the
bumper
and
release
it.
2.
Clean
the
lens
with
Q-tip
3.
Re-adjust
the
windows
to
suitable
position.
Remove
the
dust
paper
holder.
23
2.
Charge
the
battery
according
the
manual.
Refer
to
table
1
on page
7
for
solving
the problem.
Trouble Shooting
English