ZoomText Large-Print Keyboard v4.1 User's Guide
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Return Policy for All Keyboard Purchases
In order to return a keyboard to Ai Squared for repair or
replacement you must first obtain an RMA (Return
Merchandise Authorization) number from Ai Squared. No
returns will be processed without a valid RMA Number. To
obtain your RMA please contact the Ai Squared sales
department at (802) 362-3612.
Ai Squared will pay shipping charges for the return of a
defective product for the first 30 days after your original
purchase date. Once you have spoken to us we will arrange
for our shipper to pick your package up and apply an
appropriate shipping label. At our discretion we will repair or
replace the keyboard.
If your keyboard fails after the first 30 days of usage you must
still obtain an RMA from us and then ship the item to Ai
Squared at your own expense. We will repair or replace your
keyboard and ship it back to you at no cost to you.