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Water Heater Tank

Drain a pail of water through the drain valve at least 

once a year. This will remove excess sediment from 

the bottom of the tank. This sediment, if allowed to 

accumulate, will reduce the efficiency and the life of the 

tank.
Temperature and Pressure-Relief Valve

Manually operate the temperature and pressure-relief 

valve at least once a year, standing clear of the outlet 

to avoid being burned. Lift and release the operating 

lever on the valve to make it operate freely. If, after 

manually operating the valve, it fails to completely reset 

itself and continues to discharge water, replace it with 

a new one.
Venting System Inspection

The venting system must be thoroughly inspected 

once a year. Check the area where the water heater is 

located to make sure that there is enough clean com-

bustion and ventilation air. Remove any possible 

obstructions that would prevent proper air circulation 

and venting. Check the venting system to make sure 

that all of the connections are securely fastened, and 

that all of the joints are properly sealed. If any part of 

the venting system is damaged, it must be replaced 

by a qualified service technician. 

Anodes

This water heater is equipped with dual anodes that 

are designed to prolong the life of the glass-lined 

tank. The anodes are slowly consumed, protecting 

the glass-lined tank from corrosion. The anodes 

should be inspected every two (2) years. If more than 

half of either anode has been consumed, it should be 

replaced. Instructions on how to change the anodes 

can be obtained from the manufacturer.

The life expectancy of the water heater is reduced 

where a water softener is introduced to fight hard 

water. The sodium salts added by a softener make the 

water extremely conductive, therefore, the anodes 

are consumed more rapidly. Under these conditions, 

the anodes should be inspected every year.

In certain water conditions, the anode will react with 

the water, producing discoloured or smelly water. 

The most common complaint is hot water that smells 

like rotten eggs. This phenomenon is the result of the 

reaction between the anode and hydrogen sulfide 

gas dissolved in the water, which occurs frequently in 

well systems. This problem can usually be eliminated 

or reduced by changing the anode to a type more 

suitable for these conditions (aluminum anode) and 

by chlorinating the water heater and plumbing sys-

tem. If the problem persists, special filtration equip-

ment may be required. Under no circumstances is 

the anode to be removed from the water heater on a 

permanent basis. 

Removal of the anode will lead to 

premature failure of the water heater and void the 
warranty

.

Hydrogen gas can be produced in a hot water system 

that has not been used for a long period of time 

(generally two (2) weeks or more). 

HYDROGEN 

GAS IS EXTREMELY FLAMMABLE

. It is highly 

recommended to open the hot water faucet in the 

kitchen for several minutes before you use any elec-

trical appliances connected to the hot water system, 

such as a dishwasher or washing machine. If hydro-

gen gas is present, there will be an unusual sound, 

such as air escaping through the pipe, as the hot water  

faucet is opened. 

DO NOT

 smoke or introduce an 

open flame near the faucet when it is opened.

DANGER

WARNING

CAUTION

AVERTISSEMENT

ATTENTION

Draining the Water Heater 

To completely drain the water heater:

1) Toggle the “ON/OFF” switch located on the gas 

control to the “OFF” position.

2)  Unplug the power cord from the wall socket.
3)  Close the gas supply manual shut-off valve.
4)  Close the cold water supply manual shut-off valve.
5) Connect one end of a garden hose to the water 

heater drain valve and put the other next to a free-

flowing drain.

6) Open the drain valve by inserting a flat-head  

screwdriver into the slot on the head of the drain 

valve and turning the knob counterclockwise 

.

7)  Open a hot water faucet to allow air into the system.

GENERAL MAINTENANCE

Summary of Contents for UG75

Page 1: ...r death DO NOT store or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS DO NOT try to light any appliance DO NOT touch any electrical switch DO NOT use any phone in your building From a neighbour s phone immediately call your gas supplier Follow the gas supplier s instructions If you cannot reach your gas supplier call ...

Page 2: ...alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING DANGER WARNING CAUTION AVERTISSEMENT ATTENTION DANGER WARNING CAUTION AVERTISSEMENT DANGER WARNING CAUTION AVERTISSEMENT ATTENTION DO NOT use this water heater if any part has been under water Immediately call a ...

Page 3: ...loor However should this water heater be installed directly on carpeting the carpeting must be protected by a wood or metal panel beneath the water heater INSTALLATION INSTRUCTIONS IMPORTANT These instructions have been written as a guide for the proper installation and operation of your water heater and the manufacturer of this water heater will not accept any liability where these instructions h...

Page 4: ... area with at least fifty 50 ft3 1 000 BTU 4 8 m3 kW of the total input rating for all gas appliances installed in that space Water heaters installed in unconfined spaces do not usually require outdoor air to function properly However in buildings with tight construction heavy insulation vapour barri ers weather stripping etc and particularly in mod ern buildings additional fresh air may need to b...

Page 5: ...enings one commencing within six 6 inches 15 2 cm of the top and one commencing within six 6 inches 15 2 cm from the bottom of the enclosure The openings shall communicate directly or by ducts with the outdoors or spaces crawl or attic that freely communicate with the outdoors A When communicating directly with the outdoors each opening shall have a minimum free area of one 1 in2 4 000 BTU 5 5 cm2...

Page 6: ...lled in Canada must be certified to the STANDARD FOR TYPE BH GAS VENTING SYSTEMS ULC S636 Components of the certified venting system must not be interchanged with other venting systems or unlisted pipe fittings Plastic components and specified primers and glues of the certified venting system must be from a sin gle venting system manufacturer and not intermixed with other venting system manufactur...

Page 7: ...ting 4 venting 3 venting 4 ventin Figure 9b Increaser Appliance adaptor Appliance Adaptor Clamp Appliance Adaptor Clamp Inc Figure 9a InnoFlue Centrotherm Appliance adaptor Figure 9a 3 venting 4 venting 3 venting 4 venting Figure 9b Increaser Appliance adaptor Appliance Adaptor Clamp Appliance Adaptor Clamp Increaser Figure 9b PolyPro DuraVent through the wall or vertically through the roof The ve...

Page 8: ...nstall Clearance to permanently closed window Vertical clearance to ventilated soffit located above the terminal within a horizontal distance of two 2 feet 61 cm from the center line of the terminal Clearance to unventilated soffit Clearance in accordance with local installation codes and the requirements of the gas supplier For Canadian and US installations the vent shall not terminate above a pa...

Page 9: ... through the exterior wall slightly larger than the diameter of the vent pipe selected Extend a section of pipe through the hole to the out side and attach the terminating elbow to the exterior end of the pipe Connect and secure all piping and elbows from the power venter to the wall When the installation is completed the vent terminal must be at two 2 inches 5 1 cm from the exterior surface of th...

Page 10: ...urer s instructions for the appropriate venting support DURAVENT POLYPROPYLENE PIPE Polypro single wall gas vent system PolyPro InnoFlue Make sure that all horizontal runs have a minimum rise of 1 4 inch per foot 21 mm m of run see Figure 8 Follow the vent pipe manufacturer s instructions for the appropriate venting support Pipe Assembly DANGER WARNING CAUTION AVERTISSEMENT ATTENTION ALWAYS read a...

Page 11: ...vent outlet A plastic tube can be attached to this outlet to drain any condensate that has accumu lated away from the water heater Make sure that the condensate removal tube flows to a suitable free flow ing drain Water Piping Refer to Figure 11 for a typical installation Use of this layout should provide a trouble free installation for the life of the water heater Before making the plumbing conne...

Page 12: ...o the slot on the head of the drain valve and turning the knob clockwise 2 Open the cold water supply manual shut off valve This valve must remain open as long as the water heater is in use NEVER operate the water heater with the cold water supply manual shut off valve closed 3 To make sure the water heater is completely full of water open hot water faucets to let the air out of the water heater a...

Page 13: ...nstruc tions provided in this manual and with the air handling unit must be respected and in particular the following 1 All piping and components that are used in the system must be of a nonferrous type suitable for potable water This also applies to any sealant used 2 When used as a dual purpose water heater it must not be connected to any system that has been previously used for non potable wate...

Page 14: ...Blue Hot Surface Igniter Flame Sensor Gas Control White Black Green 5 3 4 1 6 2 5 3 4 1 6 2 5 3 4 1 2 Yellow 5 3 4 1 2 White Green Brown Brown Capacitor Brown Green Flammable Vapor Sensor Pour le manuel IM061 UG75PV2 Figure 13 Wiring Diagram Wiring This water heater uses an external electrical source for power It must be electrically grounded in accor dance with all local codes or in the absence o...

Page 15: ...ed with a minimum rise as specified L Has all the vent piping been secured with the appropriate primer and solvent based cement when necessary L Has the venting been supported at the proper intervals L Have precautions been taken against condensation flowing into the power venter L Water Piping Is the dip tube installed in the cold water inlet L Has a temperature and pressure relief valve been ins...

Page 16: ...ontact a qualified installer service agency or the gas supplier DO NOT light this water heater if It is not full of water The gas supplied does not match the type listed on the rating plate Gasoline or other flammable vapours and liquids have been stored in the vicinity of the water heater Failure to follow these instructions can result in property damage personal injury or death DANGER WARNING CA...

Page 17: ...t most green indicator will be illumi nated indicating the water temperature setting of approximately 70 F 21 C If the control has been in operation for some time the water temperature setting may indicate a different temperature See Figure 14 for an explanation of what each of the temperature indicators mean To decrease the temperature press and release the COOLER button once The temperature indi...

Page 18: ... any way restrict the flow of fresh combustion air to the water heater DO NOT put or store any objects on the top of the water heater Failure to follow these instructions can result in property damage personal injury or death DANGER WARNING CAUTION AVERTISSEMENT ATTENTION Keep the area around the water heater clean and free of dust lint and dirt Make sure that all of the minimum clearances to comb...

Page 19: ...ected every year In certain water conditions the anode will react with the water producing discoloured or smelly water The most common complaint is hot water that smells like rotten eggs This phenomenon is the result of the reaction between the anode and hydrogen sulfide gas dissolved in the water which occurs frequently in well systems This problem can usually be eliminated or reduced by changing...

Page 20: ... see Page 22 It lists the most common problems experienced with your gas fired water heater The solutions you find listed may provide a quick and simple solution to your problem and save you time and money 2 If the solution listed in the Troubleshooting Guide does not solve the problem or if your par ticular problem is not listed in the guide contact the installer of the water heater or the local ...

Page 21: ... kit 7 Outer access door 8 Drain valve 9 Overflow tube 10 Dip tube 11 2 Magnesium anodes 12 Temperature pressure relief valve 13 Flue baffle 14 Complete blower assembly 15 High limit switch 16 Rubber transition fitting 17 Vacuum switch 18 Plastic lined di electric galvanized nipple 19 Side Tapping 1 1a 2 3 18 19 1b Complete burner assembly 4 5 7 6 8 9 10 12 13 15 17 16 11 11 Complete blower assemb...

Page 22: ... it with an abrasive cloth 3 The hot surface ignitor may not be positioned correctly Reposition as necessary 4 Check that the hot surface ignitor and flame sensor rod are wired correctly and in good working condition 5 Low voltage to the water heater Check and repair 7 The gas valve driver circuit 1 Turn off the power to the water heater for ten 10 seconds and then back on 2 If the above step did ...

Page 23: ...ew gas control valve High operating costs Gas control valve set too high Turn temperature dial to desired temperature Sediment or lime in tank Drain Check to see if water treatment is necessary Water heater is undersized Install size of water heater that meets demand Wrong piping connections Correct piping dip tube must be in cold inlet Leaking faucets Repair faucets Gas leaks Check with gas utili...

Page 24: ...rm up Problem should go away If it persists check all plumbing connections for leaks Heavy draws of hot water with very cold refill water Let water heater warm up Problem should go away If it persists check all plumbing connections for leaks Water heater is undersized Install size of water heater that meets demand Combustion odours Insufficient secondary air Provide fresh air ventilation Heater in...

Page 25: ... water leakage 10 If the heater is operated at water temperatures exceeding the maximum setting of the operating or high limit control or the heater is not supplied with potable water free to circulate at all times 11 If the heater has experienced the effect of thermal expansion due to excessive pressure exceeding 300PSI The result of excessive pressure usually reverses the bottom of the inner tan...

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