Troubleshooting
Player does not turn on
1. Make sure battery is charged.
2. Connect to computer and check for response. (Both the
red and blue lights turn on, then stays blue, and then red
and blue lights stay on if computer recognizes player).
No sound comes from headphones
1. Turn up volume (hold down Next Track button).
2. Gently clean out headphone jack.
3. Make sure the audio file format is supported.
4. Check if files play correctly on computer.
Files do not transfer
1. Make sure the player is correctly connected to the
computer (Red and blue light flashing quickly
simultaneously).
2. Make sure there is enough memory available to store the
files on the player.
Light is on, but buttons do not respond
1. Turn off player (press and hold the Play/Pause button for
3 seconds).
2. Press and hold the Play/Pause button for 10 seconds to
reset the controls (LED will flash RED and BLUE at the same
time and then turn off).
Caution:
1. Don’t soak it continually in the water more than 1 hour
per time.
2. To avoid corrosion and rust, please simply wash it in
clean water after swimming.
3. Please ensure the player is totally dry to connect PC or
charging.
4. Using the cap to avoid dropping the waterproof
earphone when you are swimming.
