7
Help and Troubleshooting
Settings
Find “
Settings
” on Home menu with the button
to enter to its
function. A related list will show, including: Language, Display settings,
Timing shutdown, Power-saving shutdown, Date and time, Amplifier
switch, Information, Format device, Factory settings. You can press
button
to confirm when you’ve done the settings.
Can’t turn on the player
-
Please check whether the player is run out of power, connect the
player to an adapter and try again after charging.
-
Some models have a reset hole that can be reset by pressing the reset
hole (Please refer to the introduction of "Buttons and Controls" in
the manual to see whether this model has a reset hole)
Can’t charge the battery
-
Disconnect the player, and then reconnect it.
-
Charge the battery under an proper temperature within the range of
5℃(41℉) to 35℃(95 ℉).
-
If you charge it through the USB2.0 port of computer, Please turn on
the computer.
-
Change the USB cable.
Can’t download files from computer
-
Please confirm whether it’s connected properly.
-
Please check whether the storage space of the internal memory is full.
-
Please check whether the USB cable is damaged.
Can ’ t recognize the player when connected to the computer via
USB cable.
-
Disconnect the player, wait for a few minutes, and then reconnect it.
-
Change the USB cable.
