AGPtek G12, User Manual

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Help and Troubleshooting
●
Can’t turn on the player
- Please check whether the player is run out of battery, connect the
player to a adapter and try again after charging.
● Can’t hear any sound from the player
- Please check if the volume is set to 0;
- Please check if the earphone is in poor contact with the player.
● Heavy noise when playing music
- Please make sure the plug is clean or this may cause noises;
- Please check if the music file is damaged. Try to play other musics to
confirm. Damaged files may lead to heavy noise or skipping.
● Can’t download file from computer
- Please confirm whether it’s connected properly;
- Please check whether the storage space of the internal memory is full;
- Please check whether the USB cable is damaged.
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