5
you should convert video files by format conversion
software first.
Trouble Shooting
a.How to re-choose the language?
Find this icon
in the main interface, and click button
to access to its menu, scroll down to the last
menu (the menu at the buttom is “Factory settings” in
English). click button
to enter and choose the first(upper)
option which means “Yes” , click button
again to confirm
and restore to factory settings, the player will power
on automatically and then you can choose language again.
b.Can
’
t turn on the player; the screen of player goes
blank/black; the player is crashed or has a firmware bug
1)Power off the player and try again.
2)Slide the power switch to the “Left” side to turn off the
player, then hold the play button for 10 seconds to
reset the player.
3)Update the firmware. Please visit
http://www.agptek.com/support/download.html/ or
www.agptek.com/blog to download the firmware and
update.
c.Disk error
If the screen says “Disk error”, please format the player.
Find it in“settings”>”Format device”.
d.Songs can
’
t be recognized by the player
Please check if the song is in a wrong format or has been
encrypted, or the song format is not supported by this
player. Find the supported audio format below: