90-DAY LIMITED WARRANTY
What is Covered Under This Warranty?
The item you have purchased is warranted against defects in materials and workmanship for the following parts as
outlined below only when unit is installed and operated in accordance with the instructions in this Owner’s Manual and
in compliance with local building and fire codes:
•
Burner Assembly
•
Firepit Base
•
Firepit Top
How Do I Obtain Warranty Service?
To obtain warranty service, you must contact our customer service center within the relevant warranty period and provide
us with a copy of your dated register receipt as proof of the purchase date. We reserve the right to request photographs
and/or return of the defective item(s) and/or such other evidence relating to any claim as we shall reasonably require.
Please call our customer service center at 1-800-416-3511 for additional warranty claim details and procedures.
What are the Limitations and Exclusions of this Warranty?
Warranty Limitations:
This warranty is subject to the limitation set forth above. In addition, this warranty is made to the original purchaser only
and is effective only if items are purchased from one of our authorized dealers. This warranty is not transferable. For
warranty replacements based on warranty claims submitted within ninety (90) days of purchase, we will not be
responsible for charges associated with shipments outside continental North America at any time or for any reason.
Warranty Exclusions
:
This warranty is subjected to the exclusions set forth above. In addition, the following are excluded
from coverage under this warranty: any item used for commercial, contract or any other non-residential purpose;
clearance items, display models or items purchased “as is”; freight damage; items subject to misuse, abuse, neglect or
lack of proper care or maintenance (including without limitation as provided in any “care and maintenance guide” or
similar information we provide); normal wear and tear; damage caused by acts of nature, acts of force majeure,
vandalism, fire or other causality, or improper assembly; hardware against corrosion or rusting; purchased or replacement
parts; and all plastic parts. Also excluded are loss of use or time; inconvenience; money; travel; packaging; or incidental,
special or consequential damages of any kind. Replacement of defective items or parts as provided herein shall constitute
your sole and exclusive remedy for items which are not as warranted. In no event shall our responsibility exceed the
purchase price of the item found to be other than as warranted. This warranty is the exclusive statement of your rights
with respect to items you have purchased and supersedes any other express warranty or statement, written or oral, made
in connection with the purchase and sale of such items. The term ”item” when used herein in the singular refers to the
specific piece found to be defective, and not to the entire set of which the item is a part.
Some states do not allow exclusion or limitation of incidental or consequential damage, so that limitation may not apply
to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to sta
te.
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