1
Introduction
Spare parts availability
Micro-GC PRO Extension Boards User Manual
9
Spare parts availability
It is the policy of Agilent to provide operational spare parts for any instrument and major
accessory for a period of five (5) years after shipment of the final production run of that
instrument. Spare parts will be available after this five (5) year period but on an as available basis.
Operational spare parts are defined as those individual electrical or mechanical parts that are
susceptible to failure during their normal operation. Examples include relays, lamps, temperature
probes, detector elements, motors, etc. Sheet metal parts, structural members or assemblies and
castings, printed circuit boards, and functional modules are normally capable of being rebuilt to
like-new condition throughout their useful life and therefore will be supplied only on an as available
basis after the final production run of the instrument.
Service availability
Agilent provides a variety of services to support its customers after warranty expiration. Repair
service can be provided by attractively priced service contracts or on a time and material basis.
Technical support and training can be provided by qualified personnel on both a contractual or
as-needed basis.
Analytical Instruments sales offices
For sales or service assistance and to order Parts and Supplies, contact your local Agilent office.
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+91.22.2570.8595/97
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(GC and GC/MS)
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