13
FEATURES AND OBTAINING SERVICE
For Your Records
Date of Purchase
Dealer’s name
Dealer’s Address
Dealer’s City
Dealer’s State
Dealer’s Zip Code
Appliance Serial Number
Rev. Letter
Appliance Service Number
Date Warranty Card Sent (Must
be within 10 days of purchase).
Table A
• In all correspondence regarding service, be sure to
give the service number, serial number, and proof of
purchase.
• Try to have information or description of nature of the
problem, how long the appliance has been running, the
room temperature, and any additional information that
may be helpful in quickly solving the problem.
• Table "A" is provided for recording pertinent information
regarding your product for future reference.
If Service is Required:
• If the product is within the first year warranty period
please contact your dealer or call AGA MARVEL Cus-
tomer Service at 800.223.3900 for directions on how to
obtain warranty coverage in your area.
• If the product is outside the first year warranty period,
AGA MARVEL Customer Service can provide recom-
mendations of service centers in your area. A listing
of authorized service centers is also available at www.
agamarvel.com under the service and support section.
Probe Port
The probe port is a hole from the inside to the outside of
the unit, which is located on the back of the unit. (See
Figure 14). Remove the foil label and foam plug(s) from
the hole in the back of the unit, insert your probe or wires
through the hole in the back of the unit. Seal hole with foam
plug(s).
-Foam plug(s)
Figure 14
Foil label,
remove to
access probe
port hole.
Lock and Key
The optional lock and key allow you to lock and store con-
tents.
Content Temperature versus Air Temperature
Air temperature moves up and down with door (drawer)
openings and compressor run and off cycles. Air has little
thermal mass and therefore changes temperature relatively
quickly between on/off cycles. Stored contents have much
higher thermal mass so their temperatures change much
slower. Always measure temperature with a mass weighted
sensor to determine if the contents being stored are at the
proper temperature.
Figure 13
Bottle holder
Bottle Holder
For your convenience a bracket has been provided to
hold your in-house temperature monitoring bottle. On the
MS24RD it is located on the right side of the interior liner
toward the back under the top drawer.
