TROUBLESHOOTING YOUR REFRIGERATOR
Problem
Possible Cause
Remedy
Unit not cold enough.
Adjust temperatures (See "Set
the desired temperature" on
page 6).
• Control set too warm.
• Content temperature not stabi-
lized.
• Excessive usage or prolonged
door openings.
• Airflow to front grille blocked.
• Door gasket not sealing prop-
erly.
• Adjust temperature colder. Allow 24 hours
for temperature to stabilize.
• Allow temperature to stabilize for at least
24 hours.
• Airflow must not be obstructed to front
grille. See "clearances" on
page 4.
• Check door alignment and/or adjust or
replace door gasket.
Unit too cold.
Adjust temperatures (See "Set
the desired temperature" on
page 6).
• Control set too cold.
• Door gasket not sealing prop-
erly.
• Adjust temperature warmer. (See page 6,
"set the desired temperature"). Allow 24
hours for temperature to stabilize.
• Check door alignment and/or adjust or
replace door gasket.
No interior light in cabinet.
• Light bulb burned out.
• Replace light bulb.
Light will not go out when door is
closed.
• Door not activating light switch.
• Verify cabinet is level, refer to page 4 for
leveling instructions.
• Verify the door is aligned properly, refer to
page 17 for instructions.
Noise or Vibration.
• Unit not level.
• Level unit, see "Leveling Legs" on page 4.
Unit will not run.
• Unit turned off.
• Power cord not plugged in.
• No power at outlet.
• Turn unit on. See "Start your Appliance"
on page 6.
• Plug in power cord.
• Check house circuit.
Before You Call for Service
If the unit appears to be malfunctioning, read through this
manual first. If the problem persists, check the trouble-
shooting guide below. Locate the problem in the guide and
refer to the cause and its remedy before calling for service.
The problem may be something very simple that can be
solved without a service call. However, it may be required
to contact your dealer or a qualified service technician.
If Service is Required:
• If the product is within the first year warranty period
please contact your dealer or call AGA MARVEL Cus-
tomer Service at 800.223.3900 for directions on how to
obtain warranty coverage in your area.
• If the product is outside the first year warranty period,
AGA MARVEL Customer Service can provide recom-
mendations of service centers in your area. A listing
of authorized service centers is also available at www.
agamarvel.com under the service and support section.
Electrocution Hazard
-
Never attempt to repair or per-
form maintenance on the unit until the main electrical power
has been disconnected. Turning the unit control "OFF"
does not remove electrical power from the units wiring.
22
• In all correspondence regarding service, be sure to
give the service number, serial number, (see page 3)
located on your product’s serial plate, and proof of
purchase.
• Try to have information or description of nature of the
problem, how long the unit has been running, the room
temperature, and any additional information that may
be helpful in quickly solving the problem.
• Table D is provided for recording pertinent information
regarding your product for future reference.
For Your Records
Date of Purchase
Dealer’s name
Dealer’s Address
Dealer’s City
Dealer’s State
Dealer’s Zip Code
Appliance Serial Number
Appliance Service Number
Date Warranty Card Sent (Must
be within 10 days of purchase).
Table D
