Troubleshooting When Using the Scanner Function
44
4
When You Cannot Send Scanned Files
The following sections explain likely causes of and solutions for Network Deliv-
ery and E-mail Sending-related problems.
When Stored Files Cannot Be Accessed
This section explains likely causes of and possible solutions for job access-relat-
ed problems.
When You Cannot Browse the Network to Send a Scan File
This section explains likely causes of and possible solutions for the Browse Net-
work failing to operate when files are sent.
When the TWAIN Driver Cannot Be Started
This section explains likely causes of and possible solutions for the TWAIN driv-
er failing to operate.
Problem
Cause
Solution
The stored file is locked
and is not accessible.
The file, which is password pro-
tected, is locked because the pass-
word was incorrectly entered ten
times.
Contact the administrator.
Problem
Cause
Solution
The network cannot be
browsed when specifying
the destination folder.
The following machine settings
may not be correct:
• IPv4 address
• Subnet Mask
Check the settings. See “Network
Settings ”, General Settings
Guide.
Problem
Cause
Solution
The Scanner Properties
dialog box cannot be
displayed.
Advanced encryption has been
specified in the extended security
setting.
For details about the extended secu-
rity setting, contact an administrator.
Summary of Contents for 2404WD
Page 48: ...Troubleshooting When Using the Printer Function 42 3 ...
Page 62: ...Troubleshooting When Using the Scanner Function 56 4 ...
Page 76: ...Clearing Misfeeds 70 6 When A2 is lit ATK011S ...
Page 77: ...Removing Jammed Paper 71 6 When B is lit When C is lit When P is lit ATK012S ATK013S ATK014S ...
Page 79: ...Removing Jammed Paper 73 6 When N7 is lit ATK018S ...
Page 80: ...Clearing Misfeeds 74 6 ...
Page 90: ...84 EN USA B286 7757 ...