13
LIFETIME WARRANTY INFORMATION
American Fibertek, Inc warrants that at the time of delivery the products delivered will be free of defects
in materials and workmanship. Defective products will be repaired or replaced at the exclusive option of
American Fibertek. A Return Material Authorization (RMA) number is required to send the products back
in case of return. All returns must be shipped prepaid. This warranty is void if the products have been
tampered with. This warranty shall be construed in accordance with New Jersey law and the courts of
New Jersey shall have exclusive jurisdiction over this contract. EXCEPT FOR THE FOREGOING
WARRANTY, THERE IS NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE OR OTHERWISE, EXPRESSED OR IMPLIED, WHICH EXTENDS BEYOND
THE WARRANTY SET FORTH IN THIS AGREEMENT. In any event, American Fibertek will not be
responsible or liable for contingent, consequential, or incidental damages. No agreement or
understanding, expressed or implied, except as set forth in this warranty, will be binding upon American
Fibertek unless in writing, signed by a duly authorized officer of American Fibertek.
To help us serve you better, please include the following information with your technical support request:
Host
computer
make
and
model,
Type
of
operating
system
installed
(e.g.
Windows
XP,
Mac
OS
X,
Windows
7
etc.),
Part
number
and
serial
number
of
both
MRX/RRX
unit
and
MTX
unit,
Make
and
model
of
any
USB
device(s)
attached
to
the
Product Name,
Description
of
the
installation,
Description
of
the
problem.
