•
Reorient or relocate.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet of a circuit different
from that to which the receiver is connected.
•
Consult the dealer or an experienced technician for
assistance.
Unauthorized changes or modifications to this equipment not expressly
approved by the manufacturer, may cause harmful interference and
cause the user to lose the authority to operate this equipment.
LIMITED WARRANTIES &
RETURN POLICY
POOR FIT/WROnG SIzE; OR nO COVERAGE
(14 DAY TRY-On RETURn POLICY):
If your Aetrex GPS Shoes do not fit properly, or you are not within a
tracking plan coverage area, you may return your shoes for either a
refund, or exchange, within 14 days of receipt of the original purchase,
provided they are still in new, unworn condition and have not been
worn outside or are otherwise damaged. Please wear appropriate
socks and walk only indoors on carpet when trying on shoes. Shoes
must also be returned in their original box and include all accessories
(charger, laces, insoles, manuals, shoe bags, etc.). We will NOT refund
shipping costs, and you will be responsible for paying the return
shipping costs.
If you return your Aetrex GPS Shoes for a refund within this time
period, any activation fee for associated tracking plan services will
be refunded to you as well; however any refunds associated with the
monthly fees of the tracking plan services are subject to the terms and
conditions of your tracking service agreement which you entered into
with Omnilink Systems Inc. and/or GTx Corp.
LIMITED 90 DAY WARRAnTY On ShOES:
The Aetrex GPS Shoes are warranted to the original purchaser to be
free of defects in materials and workmanship, for 90 days from the date
of the receipt of the original purchase. Shoes found to be defective
will be repaired or replaced with a new or refurbished product(s) of
the same style or an equivalent Aetrex GPS Shoes, in Aetrex’s sole
discretion.
LIMITED 90 DAY WARRAnTY On GTX GPS TRACKInG DEVICE:
The GTx GPS device embedded in the Aetrex GPS Shoes is
warranted to the original purchaser to be free of defects in materials
and workmanship, for 90 days from the date of receipt of the original
purchase. GPS devices found to be defective will be repaired or
replaced with a new or refurbished product(s) of the same style or an
equivalent, in Aetrex’s sole discretion. Additionally, only batteries that
are defective or leaking are covered by this limited warranty. Battery
life and diminished changes in battery capacity with time or use are
excluded from this warranty.
Warranty Exclusions:
These limited warranties only cover failures or malfunctions occurring
during the warranty period under normal use and conditions. In
addition to other exclusions stated in this Guide, these limited
warranties do not cover or apply to ordinary wear and tear, diminished
battery life, cosmetic damage, or damage or defects caused by: abuse,
neglect, accident, fire, water, other acts of nature, power surges,
misuse, unauthorized repairs or modifications, exposure to excessive
temperature, humidity or other elements, acts of God or nature, static
electricity, improper charging, surges or fluctuations in power, improper
maintenance, usage not in accordance with the User GUIDE, or usage
or storage in improper environments.
Warranty Return Process:
Please call customer service at
1.800.205.8798 and ask for a Return
Authorization (RA). You will be given instructions for the return. The
Aetrex GPS Shoes must be returned in the original packaging with all
original literature and accessories. Wrap the package securely. For your
protection, we recommend that you use UPS or Insured Parcel Post
for shipment. This provides proof that the item was mailed if we do not
receive the package. If you do not have your sales receipt, please make
sure that the name and address used on the order are included in the
package.
Please allow two weeks for your return to be processed. You will
receive an email when your return has been processed. A credit should
appear on your credit card within two billing cycles.
Extra Battery Charges:
To purchase an additional shoe charger, please contact technical
support at
1.800.205.8798.
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