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Programming 

Now that you have either entered a new client, or selected an existing client from the client list, 
you are now ready to begin programming. 
 

 

 

Note: SMS string= *20#

 

 

 

 
 
 
 
 
 

Step 1: Check Reception 

 

Go to MORE>INFO & press the reception check button.  
On Android the app will automatically send a SMS string (*20#) 
to the intercom.  

Users will be taken to their SMS screen to confirm 
before sending the string

. The intercom should then reply 

with a signal level between 1 and 31. 

1-12

Poor

13-20

Medium

21-31

Good

 

For good performance, signal level on 2G should be at least 13. 
On 3G signal it should be no less than 10. 

 

TIP:

 

If signal is lower than recommended, then take IMMEDIATE 

action. Change network if possible, or use an optional high gain 
antenna. Check power cable is within recommended 
specification. (Poor power cable can lower reception). 

SMS message sent to intercom. 

SMS reply to your phone. 

1B:Set APN (for VOLTE / 4G service) 

This feature may need to be set in order to achieve full 4G network service. 
Check the APN of your provider (can usually be found online) and then 
enter it in the blue section below and send as SMS to the intercom. 

9999

#

97

APNinfo

#

Pass code

Function code

APN info for network

 

 

 

1C:Reboot the Intercom 

The intercom will need to be rebooted in order to log on to the network with the new APN which you 
have stored. If you send another reception check (*20#), you may find that if it was on 3G signal 
strength before, that it is now on 4G signal. 

 
 

 

Summary of Contents for Prime 6 Series

Page 1: ...end user home owner Advanced GSM Intercom System GSM Intercom System Models Prime 6AB Prime 6ABK Prime 6AS Prime 6ASK Prime 6HS Prime 6HSK Prime 6HB Prime 6HBK Prime 6FB Prime 6FBK Prime 6IMP Prime 6IMPK Manual Version 3 Scan QR code below to download the installer APP ...

Page 2: ...amming Check Reception Pg 10 Programming Dial Out Numbers Pg 11 Program Caller ID Numbers Pg 12 Programming Additional Features Pg 13 Volumes Pg 14 Dial Times Talking Time Pg 14 Service Calls Pg 15 Diagnostic Info Pg 15 16 Pass Codes Pg 17 Relay Times Pg 17 Notifications Pg 18 Keypad Programming Pg17 20 Auto Relay Trigger Times Pg 21 Client List on iphone Pg 22 Client List on Android Pg 22 Clock S...

Page 3: ...lets and will not work in the unit Power TIP Most technical calls received are due to installers using CAT5 or alarm cable to power the unit Neither are rated to carry enough power 2 amp peak Please use following cable Up to 2 metres 6 feet Use minimum 0 5mm2 18 gauge Up to 4 metres 12 feet Use minimum 0 75mm2 16 gauge Up to 8 metres 24 feet Use minimum 1mm2 16 14 gauge Using insufficient power ca...

Page 4: ...ide View Flush Panels Call Button Optional keypad module Remove Side View Flush with surface Tip Use appropriate fixings to ensure the intercom cannot be removed from the wall Do not remove the protective film until the system is fully installed and working Protective coverings are there to protect the intercom from scratches and marks during installation Antenna height is best higher than interco...

Page 5: ... an experienced security installer Electric Gates Pedestrian gates or door Magnetic lock Exit button Separate lock Power supply not supplied Start Exit Button Common To Call Button 12v dc 100mA backlighting 24v dc IN pre wired Relay 1 CPU Status Signal Status Power Cellular Module in Detail SIM holder Modem Status Antenna connection N O COM N C N O COM N C ...

Page 6: ...nections Slave IN connections Slave IN Slave OUT 3 Optional PROX module Baud jumper remove for older intercoms Keypad Module To next device Optional Keypad Optional Prox reader Optional Slave Keypad 24v out Optional Slave Prox Reader CAT5 30ft max 300ft if device powered separately To next device GND Connecting Slave Devices ...

Page 7: ...uld illuminate WARNING Ensure power is OFF Do not hot insert or remove while power on NANO SIM 45 chamfer IN pads DOWN Ensure SIM is activated Pre pay SIM will need credit first CPU Flashing standby Constant ON OFF busy SIGNAL STRENGTH 1 flash poor 1 bar 2 flashes low 2 bars 3 flashes good 3 bars 4 flashes Strong 4 bars 5 flashes searching POWER MODEM Flashing standby Constant ON OFF searching ...

Page 8: ...r apple devices you can download the AES programming app called Cellcom Prime Programmer or scan QR code below 2 Open the app and allow all permissions Android users Register your details first time for support registration Press Submit and send your details via email client ...

Page 9: ...tall 1 Go to MORE CLIENT LIST to reveal the screen shown 2 Press and HOLD to select the desired client 3 Iphone users press the info symbol Android users press and hold the client and then press upload to begin programming Now you are ready to begin programming Enter name or site name for customer Enter INTERCOM SIM phone number Default Engineer s and user s pass codes These can be changed later ...

Page 10: ...l is lower than recommended then take IMMEDIATE action Change network if possible or use an optional high gain antenna Check power cable is within recommended specification Poor power cable can lower reception SMS message sent to intercom SMS reply to your phone 1B Set APN for VOLTE 4G service This feature may need to be set in order to achieve full 4G network service Check the APN of your provide...

Page 11: ...0 button system 2 Simply enter cell phone numbers and or landline phones which the intercom is to call when the call button is pressed 10 button model please enter button number 3 Press SAVE Note iphone users will be taken to their SMS screen to confirm the SMS string press send 4 The intercom should reply with an SMS to your phone showing the SMS string and an OK status SMS Programming Format 999...

Page 12: ...a time 3 Press SAVE Note iphone users will be taken to their SMS screen to confirm the SMS string press send 4 The intercom should reply with an SMS to your phone showing the SMS string and an OK status To delete enter number above and press delete SMS Programming Method Add numbers 9999 72telephonenumber 72telephonenumber Delete specific number 9999 73telephonenumber Delete all 9999 73 ...

Page 13: ...rigger times etc Mic SPK Volume Avoid voicemail picking up un answered calls Service Calls prevent SIM being turned off due to inactivity Diagnostics Programmer and user pass codes Default relay pulse times Turn on SMS notifications when gates triggered Program keypad pin codes Time clock automatic opening and closing times Adjust add or delete clients on your client list Turn on do not disturb to...

Page 14: ... Dialling Talk Time Change ringing times on each number to avoid voicemail picking up a call on un answered call so the unit can roll over to the next number Note Default 20 secs includes 5 8 sec connection time Dialling time for first number default 20 secs Dialling time for second number default 20 secs Dialling time for third number default 20 secs Set MAX talking time for all numbers default 6...

Page 15: ...ls 1 60 days TIP This will call or SMS at the time at which the feature was activated So if you set this feature up at 5pm it will make the service call or SMS at 5pm at the next interval SMS string for choosing SMS or CALL 9999 58X For calls X 2 for SMS X 1 SMS string for entering phone number 9999 77XXXXXXX X cell phone number 77 to delete SMS string for frequency of calls 9999 57XX Check signal...

Page 16: ...atus of the input terminals called STATUS on the intercom can be used with a limit switch Relay status shown to check if any relay is latched Last 6 digits of phone number which answered the gate Last 6 digits of caller ID user phone number Last 2 digits of keypad code used ACTIVITY LOG Use this to see who used the intercom and when Which pin codes were used who used caller ID who answered the cal...

Page 17: ...t list before you can do any further programming If the 1234 user access code is changed then you will also need to change it on the home owners app SMS Strings 9999 01XXXX X new programmers code 9999 02XXXX X new user access code 6 Relay Times Relay default trigger times are 1 second Use this feature to change a relay for a longer time perhaps for a magnetic door lock or to make one relay a momen...

Page 18: ...sed to trigger the gates and grant access Quick Enable disable this feature Enter the phone number to receive the SMS alert and press SAVE Enter text which you want the user to receive when access is granted then press SAVE MESSAGE SMS string for turning ON or OFF 9999 80X X 2 to enable X 1 to disable SMS string for entering phone number to receive notification 9999 78XXXXXXX X cell phone number 7...

Page 19: ...secs for 1 hour hold open on gates SMS String for adding keypad codes 9999 811code time Pass code Function code 4 digit user code 1 Relay 1 2 Relay 2 SECONDS 1 9999 0 Latching Enter 4 digit code Enter Start and Finish time Military format without any colons E g 8am 0800 11pm 2300 Select days of the week the code is to be active SMS String for time restricted code 9999 83 day day day time1 time2 co...

Page 20: ...S String for temporary code 9999 82 hours code Pass code Function code Can be between 1 168 hours 4 digit code Delete Codes You can use these buttons to delete a recently stored temp or time restricted code codes shown beside the delete button Delete any known code Delete ALL codes SMS String for deleting a known code 9999 84code Pass code Function code Code to be deleted Deleting ALL codes 9999 8...

Page 21: ...en send a momentary trigger command at the time required to change the state of the gates from open to closed or closed to open 1 Pick the type of event momentary latch unlatch 2 Choose the days 3 Enter the time in military 24hr format without colon E g 8 30am 0830 11 10pm 2310 1234 1 day day day time USER passcode Command 1 trigger relay 1 2 latch relay 1 3 unlatch relay 1 4 trigger relay 2 5 lat...

Page 22: ...eir intercom Press to select Client Press to load details program Press to SAVE after editing Swipe to delete 10 Client list on android The client list allows you to save sim phone number customer name and pass codes for all your installs On any previous install you can load the customer and then re program their intercom Press HOLD to select Client Press to save changes Press to load details begi...

Page 23: ... feature will cause the unit to be busy for 2 3 minutes after a reboot Please be patient with programming etc after a re boot 9999 86telephonenumber Pass code Function code Phone number of the SIM card in the intercom TIP 9999 86 will delete this number again 11b Daylight Saving For regions where there is a 1 hour time shift for daylight saving it can be useful to have the intercom send itself a S...

Page 24: ...3 digit format separate with commas E g mon tue wed thu fri To activate enter the following code 1234 21 ON change ON to OFF to disable again 12b After Hours Out of Hours If you have activated the do not disturb feature the push button will not call anyone after the pre set time threshold However sometimes it is useful to have the intercom call a different number after hours For example in commerc...

Page 25: ...ds or tags for RFID access Note On 4G version you may enter a nickname for a card which can be useful when identifying card users later For 2G and 3G versions ignore the name field Enter nickname up to 5 digits long Enter the 10 digit card ID number Select relay 1 or 2 Enter relay activation time in seconds SMS String for adding Prox cards tags 9999 611cardID time Pass code Function code 10 digit ...

Page 26: ...rmat separate with commas E g mon tue wed thu fri 4 digit code 4 Select days of the week 13c Temporary card tag Add up to 30 cards which will only be active for a certain time period from 1 168 hours and then will be auto deleted from the system 1 Enter serial number of card 2 Enter countdown time in hours SMS String for time restricted card tag 9999 63 day day day time1 time2 cardID Pass code Fun...

Page 27: ...mber 1 9 0 for button 10 Y number dialled 1 4 phone number N A 9999 1XY Delete a dial out number X button number Y number position 1 4 N A Volume controls 9999 3 Speaker volume Where 1 9 1 lowest 9 highest 5 9999 4 Microphone volume Where 1 9 1 lowest 9 highest 5 13d Deleting cards This screen allows any known card ID to be deleted by serial number and it will also show the last stored cards for e...

Page 28: ...SMS 00 9999 58 Choose between making a scheduled call or scheduled SMS 1 SMS 2 call 1 9999 77 Delete the stored service number N A Caller ID features 9999 72number Store caller ID number Max 14 digits Only last 6 digits compared N A 9999 73number Delete caller ID number N A 9999 73 Delete all caller ID numbers N A Service diagnostic messages no passcode required for some of these 20 Check receptio...

Page 29: ... number of days between SMS calibration SMS should be sent 0 no message sending N A Do Not Disturb push button de activated during set times 1234 21 ON ON activated OFF de activated OFF 9999 21 day day day time1 time2 Enter all active days during which button should operate Enter start and end time button should operate 24 hr format no colon E G 8 30am 0830 N A Alternate Number to Call During Do N...

Page 30: ...ive A Check power cable is within specifications according to this manual A Check if it works by SMS Try latching a relay then use the status button to check if the relay is latched If that works problem could be the phone being used or low signal strength at the intercom 3 Poor sound or buzzing A Ensure there is no spare antenna cable inside the call point with the intercom Straighten excess cabl...

Page 31: ...port number LCS181101028AED EN 62311 2008 Electromagnetic safety and human exposure Test report number LCS181101028AEE EN 60950 1 A1 A11 A12 A2 EN 62311 IEC 60950 IT equipment safety Test report number LCS181101029AS The notified body is Micom Labs CAB number 2280 This declaration is issued under the sole responsibility of the manufacturer Signed by Paul Creighton Managing Director Date 4th Dec 20...

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