6. Troubleshooting
6
Symptom
Possible reason(s)
Solution(s)
Pump is running but
robot is not moving
Pump and drive
roller are not
operating
Robot does not pick
up debris when
running over it .
Robot is not
climbing.
Not cleaning all
areas of the pool.
No/not enough power is going to
robot
An object is blocking robot's
rollers, tracks, impeller
Robot is not connected to power
supply
Power supply turned off
Clogged/full basket
An object is stuck in impeller or
grill
Not enough/ too much floating
cord in the pool
Unplug power supply and take robot out of water. Open basket
cover and remove basket. Check that there no foreign object in
the impeller. Check that there is no foreign object blocking the
track or rollers
Check that the power supply is on
Check all connections from robot to power supply
Clean the basket and filter screens. Clean fine filter pad if used
Check if basket is inserted properly. (refer to chapter Cleaning
the Filter Basket)
Check that there is no foreign object in the impeller or lodged in
the grill above the impeller
Insure that there is just enough floating cord in the pool for the
cleaner to reach all areas of the pool. Remove from the pool all
extra cord and secure near power supply with included
reusable cord fasteners.
