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- Android Monitor

* ALWAYS TEST THE UNIT ON SITE 

BEFORE

INSTALLATION TO AVOID RESTOCKING FEES *

MON-11 v8.1

Test the camera feed

Adding Intercom

Ensure you have completed the setup as per the intercom manual and is it showing ONLINE on your mobile device.

Note: 

Maximum 8 separate users and devices. Each device 

connected must be logged in with their own user account for 
correct operation. Only ADMIN can change critical system 
settings of the intercom. We advise to use separate user 
accounts for additional monitors.

(1)

Open the app from the home screen / app drawer.

(2)

Select the Settings Icon.

(3)

S

elect the ‘

+

’ icon.

(4)

Input the login credentials created on the admin account.

*

*See intercom installation manual for more info.

App Settings

Add Intercom

Save Settings

4

3

2

1

Adding your Intercom to Praetorian Guard app

Diagnostic Tips

1. Intercom is showing online status, but the video feed shows “fetching”.

A. This can be caused by poor power cable extended to the intercom, weak Wi-Fi, 
or too many devices connected to the Wi-Fi network and the router is incapable 
of managing the workload.

2. Intercom is not showing online status.

A. This can be caused by incorrect Wi-Fi password created, or Wi-Fi dropping out 
due to weak signal.

3. I can see video but there is no audio on the phone or there is no audio at the 
intercom.

A: Possibly permissions for the app were not accepted during app install. Check 
microphone permissions for the app in the phone settings.

4. The status is showing online, then connecting, then online again.

A: This is normal when a phone roams between two Wi-Fi connections, or 
between Wi-Fi and data.

2021 / 03/ 13  Sat   15 : 05 : 30

View 

Camera

Note:

If you can see live video and hear audio, the 

intercom has successfully connected to the network.

If for some reason this does not work, check the LED 
indicators on the PCB and the RJ45 socket to ensure it 
is connected correctly to the network.

Full Manual Available Here!

Please scan this QR Code to 
go to our Resources page 
where you can find all of our 
guides and available 
resources.

Summary of Contents for MON-11

Page 1: ... near this product 4 Do not store or operate the device in environments where the temperature is above 50 degrees Celsius or below 10 degrees Celsius 5 Do not intentionally hit the device or place heavy or sharp objects on the device 6 Only use accessories specified by the manufacturer 7 Keep the device away from benzene diluents and other chemicals 8 Do not attempt to repair this product yourself...

Page 2: ...ed by poor power cable extended to the intercom weak Wi Fi or too many devices connected to the Wi Fi network and the router is incapable of managing the workload 2 Intercom is not showing online status A This can be caused by incorrect Wi Fi password created or Wi Fi dropping out due to weak signal 3 I can see video but there is no audio on the phone or there is no audio at the intercom A Possibl...

Page 3: ...ces as possible reboot the router and then try again If the unit works it proves to the customer that their router needs to be upgraded to handle the demand Intercom works well sometimes and not well other times The Wi Fi signal strength on the app Wi Fi screen can sometimes be strong and other times is weak Several Wi Fi networks using the same SSID The intercom is jumping between networks depend...

Page 4: ... updates will be available via the Android Play store Search for Praetorian Guard in the Google Play Store and find the icon shown here or scan the QR code Tip Be sure to accept ALL permissions during install otherwise you will experience problems later Please ensure you check the app for updates at least once a month Recycling Interface Card slot 1 SD card slot max support 32GB USB 3 USB 2 0 inte...

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