9
TROUBLESHOOTING
WARNING: Please do not disassemble the air purifier or service yourself. If these corrective actions do not
solve the problem, please contact Aerus Customer Service by calling toll free 1-888-764-0693 or
via email at [email protected].
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
The air purifier will not power on Power cord is not plugged in
Plug in the power cord then turn on the
air purifier
Abnormal noise
No filter/ filter installed incorrectly Make sure there is a filter in the air purifier
and that it is installed properly
The filter is still in its packaging
Remove the filter from its packaging, then
reinsert it into the air purifier
Air Purifier is not properly
purifying the air
No filter/ filter installed incorrectly Make sure there is a filter in the air purifier
and that it is installed properly
The filter is still in its packaging
Remove the filter from its packaging, then
reinsert it into the air purifier
