FAQs
Where can I order filters?
You can order filters from briiv.co.uk
How long do filters last?
The moss and coconut filters
last up to one year of usage
and the silk filters last up to
three months of usage.
1. Moss Filter
(lasts one year)
2. Coconut Filter
(lasts one year)
3. Matrix Filter
(lasts three months)
What is your warranty policy like?
We offer a one year guarantee against
defects and faults with briiv. We also
offer a 30 day money back guarantee if
you change your mind (minus shipping
and handling), provided briiv is in
the same condition as when it was
taken out of the box and in its original
packaging.
What is your sustainability policy?
briiv uses as much recycled and
sustainable material as is possible
with the current scales of industry
available to us. Over time, we hope
to see more factories and suppliers
using sustainable materials so that
we can eventually get briiv to its 100%
sustainable goal.
How much power does briiv use?
briiv is low-powered via USB, using just
5V to operate. Over the course of a
year, the estimated electricity spend is
approximately £2/$3
How loud is it?
briiv is rated at around 45dB, the
equivalent of a quiet office.
Does briiv use an ionizer or
generate ozone?
briiv doesn’t use an ionizer and doesn’t
generate ozone.
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