7.1
What to do if...
Problem
Possible cause
Solution
The appliance does not op-
erate.
The appliance is switched
off.
Switch on the appliance.
The mains plug is not con-
nected to the mains socket
correctly.
Connect the mains plug to the
mains socket correctly.
There is no voltage in the
mains socket.
Connect a different electrical
appliance to the mains socket.
Contact a qualified electrician.
The appliance is noisy.
The appliance is not sup-
ported properly.
Check if the appliance stands
stable.
A square symbol is shown in-
stead of numbers on the
Temperature Display.
Temperature sensor prob-
lem.
Contact the nearest Author-
ized Service Centre (the cool-
ing system will continue to
keep food products cold, but
temperature adjustment will
not be possible).
The lamp does not work.
The lamp is in stand-by.
Close and open the door.
The lamp does not work.
The lamp is defective.
Contact the nearest Author-
ized Service Centre.
The compressor operates
continually.
Temperature is set incor-
rectly.
Refer to "Operation" chapter.
Many food products were
put in at the same time.
Wait some hours and then
check the temperature again.
The room temperature is
too high.
Refer to climate class chart on
the rating plate.
Food products placed in
the appliance were too
warm.
Allow food products to cool to
room temperature before stor-
ing.
The door is not closed cor-
rectly.
Refer to "Closing the door".
The FROSTMATIC function
is switched on.
Refer to "FROSTMATIC func-
tion".
The COOLMATIC function
is switched on.
Refer to "COOLMATIC func-
tion".
The compressor does not
start immediately after
pressing the FROSTMATIC,
or after changing the tem-
perature.
This is normal, no error has
occurred.
The compressor starts after a
period of time.
www.aeg.com
14
