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15. TROUBLESHOOTING

WARNING!

Refer to Safety chapters.

15.1 Alarm Codes and Possible failures

The appliance does not start or it stops during operation. First try to find a solution to the

problem (refer to the tables).

WARNING!

Deactivate the appliance before carrying out any check.

With some problems, the display shows an alarm code and the
Start/Pause 

 button may flash continuously:

If the appliance is overloaded, remove some items

from the drum and/or keep pressed the door while

touching the Start/Pause button until the indicator

 stops flashing (see the picture below).

Problem

Possible solution

The appliance does

not fill with water prop‐

erly.

• Make sure that the water tap is open.

• Make sure that the pressure of the water supply is not too low.

For this information, contact your local water authority.

• Make sure that the water tap is not clogged.

• Make sure that the inlet hose has no kinks, damages or

bends.

• Make sure that the connection of the water inlet hose is cor‐

rect.

• Make sure that the filter of the inlet hose and the filter of the

valve are not clogged. Refer to 'Care and cleaning'.

www.aeg.com

44

Summary of Contents for LFR84146UC

Page 1: ...USER MANUAL EN User Manual Washing Machine LFR84146UC ...

Page 2: ...N 9 6 CONTROL PANEL 14 7 DIAL AND BUTTONS 17 8 SETTINGS 20 9 BEFORE FIRST USE 21 10 PROGRAMMES 21 11 WI FI CONNECTIVITY SETUP 27 12 DAILY USE 30 13 HINTS AND TIPS 36 14 CARE AND CLEANING 37 15 TROUBLESHOOTING 44 16 CONSUMPTION VALUES 48 17 QUICK GUIDE 50 18 ENVIRONMENTAL CONCERNS 52 My AEG Care app www aeg com 2 ...

Page 3: ...llowing data available Model PNC Serial Number The information can be found on the rating plate Warning Caution Safety information General information and tips Environmental information Subject to change without notice 1 SAFETY INFORMATION Before beginning the installation and use of this appliance carefully read the supplied instructions The manufacturer is not responsible for any injuries or dam...

Page 4: ... user maintenance of the appliance without supervision 1 2 General Safety This appliance is for washing domestic type machine washable laundry only This appliance is designed for single household domestic use in an indoor environment This appliance may be used in offices hotel guest rooms bed breakfast guest rooms farm guest houses and other similar accommodation where such use does not exceed ave...

Page 5: ... prevent an internal damage Always take care when moving the appliance as it is heavy Always use safety gloves and enclosed footwear Follow the installation instructions supplied with the appliance Do not install or use a damaged appliance Do not install or use the appliance where the temperature can be less than 0 C or where it is exposed to the weather The floor area on which the appliance is to...

Page 6: ... from the drain hose This is due to the testing of the appliance with the use of water in the factory You can extend the drain hose to maximum 400 cm Contact the Authorised Service Centre for the other drain hose and the extension Make sure that there is access to the tap after the installation 2 4 Use WARNING Risk of injury electric shock fire burns or damage to the appliance Follow the safety in...

Page 7: ... washing machine and to check the washing cycle status in remote control The UniversalDose drawer with a compartment dedicated to each type of detergent including a compartment for PODS equipped with a system able to spread and mixing the detergent in an optimal way and to dissolve the detergent residues after each cycle The Oko Mix technology has been designed to protect the fabric fibres thanks ...

Page 8: ...onnection 10 Mains cable 11 Transit bolts 12 Hose support 00000000 00A Mod xxxxxxxxx 000V 00Hz 0000 W 910000000 00 Prod No B C D E A The rating plate reports A QR code B model name C product number D electrical ratings E serial number 4 TECHNICAL DATA Dimension Width Height Total depth 59 7 cm 84 7 cm 66 0 cm Electrical connection Voltage Overall power Fuse Frequency 230 240 V 2200 W 13 A 50 Hz ww...

Page 9: ...the primary hydraulic system connect it to your do mestic cold water storage system Make sure not to exceed a distance of 5 02 m 16 5 ft between the appliance inlet hose and the bottom of the water storage tank 2 Connect the water inlet hose to a water tap with a 3 4 thread 5 INSTALLATION WARNING Refer to Safety chapters 5 1 Unpacking WARNING Remove all the packaging and the transit bolts before i...

Page 10: ...f the appliance CAUTION Do not use alcohol solvents or chemical products 9 Make sure to identify the different sizes and the positions of the sound barriers Refer to the illustration A B A FRONT Front of the appliance B BACK Rear of the appliance 10 Remove the adhesive strip from the silent barriers 11 Attach the four barriers to bottom of the appliance 12 Refer to the illustration Make sure that ...

Page 11: ...e transit bolts for any movement of the appliance 5 2 Installation on suspended flooring Suspended wooden floors are particularly susceptible to vibration To limit vibration we recommend placing a waterproof wooden panel at least 15 mm thick under the appliance It should be screwed to at least 2 floor beams and should extend beyond the front feet If possible install the appliance where the floor i...

Page 12: ...es This spare part is available in web shop or from authorised dealer Read carefully the instructions supplied with the accessory 5 5 The inlet hose 1 Connect the water inlet hose to the back of the appliance 2 Position it toward left or right depending on the position of the water tap 20º 20º 45º 45º Make sure that the inlet hose is not in vertical position 3 If necessary loose the ring nut to se...

Page 13: ...water There may be a return of dirty water into the appliance 3 To a stand pipe with vent hole Insert the drain hose directly into a drain pipe Refer to the illustration The end of the drain hose must always be ventilated i e the inner diameter of the drain pipe min 38 mm min 1 5 must be larger than the external diameter of the drain hose 4 If the end of the drain hose looks like this see the pict...

Page 14: ...quired to install this appliance contact our Authorised Service Centre The manufacturer does not accept any responsibility for damage or injury through failure to comply with the above safety precaution 6 CONTROL PANEL 6 1 Control panel description 4 3 2 6 7 8 5 14 13 11 10 9 12 1 The options are not selectable with all washing programmes Check the compatibility between options and washing program...

Page 15: ...ndicator Washing phase indicator It flashes during pre wash and wash phase Rinsing phase indicator It flashes during rinse phase Spinning and draining phase indicator It flashes during spin and drain phase Steam phase indicator Anti crease phase indicator Eco programme indicator it lights on when the selected programme and options have an eco profile Add garments indicator it lights on when the pr...

Page 16: ...se refer to the chapter Wi FI Connectivity setup Maximum load indicator The value is shown for three seconds after programme selection alternated with cycle duration Maximum laundry indicator It blinks if the laundry amount exceeds the declared load This indicator reminds to run a cleaning cycle APP notification to check Remote connection indicator Wi Fi connection indicator Child safety lock indi...

Page 17: ...cancelled through the related App command or pressing the Factory Default key combination 7 4 Introduction The options functions are not selectable with all washing programmes Check the compatibility between options functions and washing programmes in the Programme Chart An option function can exclude another one in this case the appliance doesn t allow you to set the incompatible options function...

Page 18: ... the washing programme The steam phase reduces fabric creasing and facilitates the fabric ironing The Plus Steam option achieves good results with a small load because steam better penetrates the laundry if there is more space For this reason the programme maximum load combined with this option is 2 kg approximately 8 10 shirts When setting the Plus Steam option the maximum load drops to 2 kg in t...

Page 19: ...cts the default spin speed Touch this button repeatedly to Change the spin speed The display shows only the spin speeds available for the set programme Activate the Rinse Hold option The water of the last rinse is not drained out to prevent the fabrics from creasing The washing programme ends with water in the drum and the final spin phase is not performed The display shows the indicator The drum ...

Page 20: ...u deactivate this function the acoustic signals stops playing at the end of the programme only 8 3 Child Lock With this option you can prevent children from playing with the control panel To activate deactivate this option hold down the Stains Prewash button until comes on goes off on the display The appliance will default to this option after you switch it off 8 4 Operating Hours Counter It is po...

Page 21: ...laundry in the drum This removes all possible dirt from the drum and the tub 10 PROGRAMMES 10 1 My AEG Care app and additional hidden programmes My AEG Care app provides you with a wide choice of additional hidden programmes Connect the appliance to My AEG Care and you will be able to choose the programme that suits your needs most You can also memorize any of the hidden cycles in the favourite pr...

Page 22: ...Wool Machine washable wool hand washable wool and other fabrics with hand washing care symbol1 20min 3kg Cotton and synthetic items lightly soiled or worn only once Steam Cotton synthetic and mixed items Special steam cycle without washing that can be used to prepare your dried laundry for ironing or refreshing garments worn once This programme re duces creases odours and relaxes the fibres Do not...

Page 23: ...with an additional action on the fibers thanks to a vapour phase an enhanced rinsing phase ensures a proper removal of detergent and micro organism residues This programme ensures also a proper reduction of pollens allergenic items Rinse All fabrics except woollens and very delicate fabrics Pro gramme for rinsing and spinning the laundry The default spin speed is the one used for cotton programmes...

Page 24: ...00 rpm 2 0 kg2 1 0 kg3 Hygiene 60 C 1400 rpm 1400 rpm 400 rpm 10 0 kg Rinse 1400 rpm 1400 rpm 400 rpm 10 0 kg Spin Drain 1400 rpm 1400 rpm 400 rpm 10 0 kg 1 According to UK Ecodesign for Energy Related Products and Energy Information Regulations and to the EU Ecodesign Regulation 2019 2023 and the EU Energy Label Regulation 2019 2014 this pro gramme at 40 C is able to clean normally soiled cotton ...

Page 25: ...g your garments with steam rather than running full wash cycles you will keep your clothes looking and feeling new longer You can even safely use the fragrance with Cashmere and Steam programmes if they are available for delicate fabrics like cashmere and wool When treating smaller load reduce the fragrance dosage and the cycle duration in only fifteen minutes your clothes will regain that just wa...

Page 26: ...Spin Rinse Hold Quiet No Spin 1 Stains 2 Prewash Time Save 3 Extra Rinse Plus Steam 2 PODS Finish in 1 If you set the No Spin option the appliance performs draining only 2 This option is not available with temperature lower than 40 C 3 If you set the shortest duration we recommend that you decrease the load size It is possible to fully load the appliance however the washing results can be less sat...

Page 27: ...vices The Wi Fi functionality is off as factory default setting To connect the appliance to enjoy the full range of features and services you need Wireless network at home with internet connection enabled Mobile device connected to wireless network Frequency 2 412 2 472 GHz for European mar ket Protocol IEEE 802 11b g n Max Power 20 dBm 11 1 QR code on rating plate 00000000 00A Mod xxxxxxxxx 000V ...

Page 28: ... wireless connection 4 Start the application Select the country and language and login with Your email and password If you do not have an account create a new one following the instructions in My AEG Care 5 Follow the instructions on the App for the appliance registration and configuration 11 3 Configuring the appliance wireless connection 1 Press the On Off button for a few seconds to activate th...

Page 29: ...ion is complete you can activate the Remote Start 1 Touch the Remote start button and the indicator blinks on the display for a few seconds 2 Touch the Start Pause button to activate the Remote Start before the indicator stops blinking The indicators and appear on the programme summary screen and the door is locked Now it is possible to start the programme remotely When touching the Start Pause bu...

Page 30: ...s to activate the appliance A short tune sounds The appliance automatically proposes a default programme The relevant indicator illuminates The display shows the cycle duration the maximum load for a few seconds the default temperature the default spin speed and the indicators of the phases making up the programme 12 2 Loading the laundry 1 Open the appliance door 2 Shake the items before you put ...

Page 31: ...ments fabric condi tioner starch Always follow the instructions that you find on the packaging of the detergent products but we recommend that you do not exceed the maximum indicated level This quantity will however guaran tee the best washing results After a washing cycle if necessary remove any detergent residue from the detergent dispenser Proceed as follows 1 Open the detergent dispenser 2 If ...

Page 32: ...nd the given information changes accordingly In case a selection is not possible no indicator comes on and an acoustic signal sounds 12 5 Starting a programme Touch the Start Pause button to start the programme The related indicator stops flashing and stays on In the display the indicator of the operating phase starts flashing The programme starts the door is locked The display shows the indicator...

Page 33: ...f in case of drum overload the maximum declared load indicator comes on again with the indicator blinking In this case during these 30 seconds it is possible to pause the appliance and remove the exceeding garments Once removed the exceeding garments touch the Start Pause button to start the programme again The ProSense phase can be repeated up to three times see point 1 Important If the laundry a...

Page 34: ...nse phase The water and the detergent are not drained out in order to avoid waste The display shows the maximum duration of the programme updating it about 20 minutes after the starting of the new programme 12 11 Opening the door Adding garments While a programme or the delay start operates the appliance door is locked If the temperature and level of the water in the drum are too high and or the d...

Page 35: ...drain the water to open the door 1 If necessary touch the Spin button to decrease the spin speed proposed by the appliance 2 Touch the Start Pause button If you have set the appliance drains the water and spins If you have set the appliance only drains the water The option indicator or goes off while the indicator flashes and then goes off 3 When the programme is completed and the door locked indi...

Page 36: ...edistribute the load so that the items are spaced evenly around the tub c press the Start Pause button The spin phase continues Button up pillowcases close zippers hooks and poppers Tie up belts cords shoelaces ribbons and any other loose elements Do not wash laundry without hems or with cuts Use a washing bag to wash small and or delicate items e g underwired bras belts tights shoelaces ribbons e...

Page 37: ... the environment we recommend that you follow these tips Normally soiled laundry may be washed without prewash in order to save detergent water and time the environment is protected too Loading the appliance to the maximum capacity indicated for each programmes helps to reduce energy and water consumption With adequate pre treatment stains and limited soiling can be removed the laundry can then be...

Page 38: ...orine based detergent 14 4 Descaling If the water in your area is hard or medium hard we recommend that you use a water softener for washing machines Regularly examine the drum to check for limescale The regular detergents already contain water softening agents but we recommend to run a cycle with empty drum and a descaling product occasionally Always follow the instructions that you find on the p...

Page 39: ...programme at high temperature with empty drum and with a small quantity of powder detergent or if available run the Machine Clean programme If your appliance can be connected to Wi Fi the special programme Machine Clean is also downloadable through the APP 4 Add a manually small quantity of powder detergent or a specific product into the empty drum in order to rinse out any left residues Occasiona...

Page 40: ...an the recess 6 Turn the dispenser up side down and open the bottom cover as indicated in the picture 7 Make sure that all detergent residue is removed from the conveyor Use only soft damp clothes 8 Put bottom cover back to its position by aligning its holes on drawer hooks as indicated in the picture Close it till click sound CAUTION Press the bottom cover as indicated in the picture Make sure th...

Page 41: ...he appliance does not drain the water The drum does not turn The appliance makes an unusual noise because of the blockage of the drain pump The display shows the alarm code WARNING Do not remove the filter while the appliance operates Do not clean the pump if the water in the appliance is hot Wait until the water cools down Proceed as follows to clean the pump 1 Open the pump cover 1 2 2 Place a s...

Page 42: ... 10 Clean the filter under the water tap 11 Put the filter back into the special guides by turning it clockwise Make sure that you tighten the filter correctly to prevent leakages 2 1 12 Close the pump cover 2 1 When you drain the water with the emergency drain procedure you must activate the drain system again a Put 2 litres of water in the main wash compartment of the detergent dispenser b Start...

Page 43: ...n procedure you must activate the drain system again 1 Put 2 litres of water in the main wash compartment of the detergent dispenser 2 Start the programme to drain the water 14 12 Frost precautions If the appliance is installed in an area where the temperature can reach the values around 0 C or drop below remove the remaining water from the inlet hose and the drain pump 1 Disconnect the mains plug...

Page 44: ... keep pressed the door while touching the Start Pause button until the indicator stops flashing see the picture below Problem Possible solution The appliance does not fill with water prop erly Make sure that the water tap is open Make sure that the pressure of the water supply is not too low For this information contact your local water authority Make sure that the water tap is not clogged Make su...

Page 45: ...ars again contact the Authorised Serv ice Centre The anti flood device is on Disconnect the appliance and close the water tap Contact the Authorised Service Centre If the display shows other alarm codes deactivate and activate the appliance If the problem continues contact the Authorised Service Centre In case of different problem with the appliance check the table below for possible solutions Pro...

Page 46: ...available in the programme dial they can be set via App Make sure that the appliance receives electrical power This problem may be caused by a failure of the appliance Contact the Authorised Service Centre If you need to open the door please read carefully Emergen cy door opening Make sure that the Remote Start Mode is not activated Deac tivate it The display does not show the wireless indi cator ...

Page 47: ...shing results are not satisfactory Increase the detergent quantity or use a different detergent Use special products to remove the stubborn stains before you wash the laundry Make sure that you set the correct temperature Decrease the laundry load Too much foam in the drum during the wash ing cycle Reduce the quantity of detergent or the number of tablets or single dose detergents After the washin...

Page 48: ...ce again keep it tensed and in the meanwhile open the appliance door 5 Take out the laundry and then close the appliance door 6 Close the filter flap 16 CONSUMPTION VALUES 16 1 Introduction See the web link www theenergylabel eu for detailed information about Energy Label The QR codes on the EU and UK energy labels supplied with the appliance provide a web link to the information related to the pe...

Page 49: ...r Energy Related Products and Energy Information Regulations and to EU Ecodesign Regulation 2019 2023 and the EU Energy Label Regulation 2019 2014 Eco 40 60 pro gramme kg kWh Litres hh mm C rpm1 Full load 10 0 0 980 62 0 03 58 53 00 32 0 1351 Half load 5 0 0 555 45 0 02 59 53 00 25 0 1351 Quarter load 2 5 0 175 39 0 02 35 54 00 24 0 1351 1 Maximum spin speed Power consumption in different modes Of...

Page 50: ...ICK GUIDE 17 1 Daily use 1 2 3 3 3 3 3 3 3 3 4 3 Connect the mains plug to the mains socket Open the water tap Push the On Off button to turn the appliance on 1 Turn the programme dial to set the desired programme 2 Set the desired options by means of the corresponding touch buttons 3 Put the laundry in the drum one item a time without exceeding the maximum suggested load Close the door and make s...

Page 51: ...10 0 kg White and coloured cotton fabrics Ideal for normal and heavy soil Synthetics 4 0 kg Synthetic items or mixed fabric items Delicates 2 0 kg Delicate fabrics such as acrylics viscose pol yester items Wool 2 0 kg Machine washable wool hand washable wool and delicates 20min 3kg 3 0 kg Cotton and synthetic lightly soiled items or once worn items Steam 1 0 kg Cotton and synthetic items that need...

Page 52: ...ococcus faecium Candida albicans Pseudomonas aerugino sa and MS2 Bacteriophage in external test performed by Swissatest Testmaterialien AG in 2021 Test Report No 202120117 18 ENVIRONMENTAL CONCERNS Recycle materials with the symbol Put the packaging in relevant containers to recycle it Help protect the environment and human health by recycling waste of electrical and electronic appliances Do not d...

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Page 56: ...f the open software and robotics communities to the development project To access the source code of these free and open source software components whose license conditions require publishing and to see their full copyright information and applicable license terms please visit http aeg opensoftwarerepository com folder NIUX www aeg com shop 157059703 A 132023 ...

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